This was my second time ordering these 2-gang socket adaptors from Shop4 Electrical recently. After experiencing their fantastic customer service on a previous query, I had absolutely no hesitation in... Voir plus
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Found what i wanted easily enough, ordering was straight forward and the price overall, compared to other sites, was the best. Delivery was next working day and that was met. On unwrapping the item i... Voir plus
L'entreprise a répondu
Unfortunately the delivered panel heater had a manufacturing fault which Shop4Electrical would not have been aware. Full marks to their customer service! This was rectified within 24 hours when a new... Voir plus
I was amazed at the service. The delivery company did not leave it where requested and the tracking said it was delivered in a different town 😬 I emailed Shop 4 electric and the delivery company di... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- aussi dans
- Cablô-opérateur
- Fournisseur d'équipement électrique
- Fournisseur d'équipements de chauffage
- Fournisseur de chauffe-eau
- Grossiste en éclairage
À propos de Shop4 Electrical
Écrit par l'entreprise
Calling all electricians! Meet your new homegrown Superhero Shop4 🦸♂️
Your online electrical wholesaler for commercial and residential electrical supplies.
Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!
Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.
Shop4 has you covered with over 15,000 electrical products across 200+ brands.
The range includes:
Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.
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Next-day delivery anywhere in the UK - on most of the products.
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Free delivery on orders over £100 ex VAT- on the UK mainland.
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In-house customer service team - reach them by phone, chat, or email.
Coordonnées de contact
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Advised the item would be delayed
Advised the item would be delayed. Excellent comms, with date of delivery advised and sent very well packed.
2 juin 2026
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, sorry for the Courier delay with part of your order, we look forward to you ordering again soon,
Regards,
Andy.
I ordered the parts on the Friday and…
I ordered the parts on the Friday and was told goods would arrive on Monday it they did not arrive until Tuesday
8 juin 2026
Réponse de Shop4 Electrical
Hi Philip,
We apologise for the slight delivery delay by the Courier,
Regards,
Andy.
Fast delivery goods as advertised will…
Fast delivery goods as advertised will definitely shop here again
1 juin 2026
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, sorry for the Courier delay with part of your order, we look forward to you ordering again soon,
Regards,
Andy.
This used to be a great shop
This used to be a great shop. Now the product range has deteriorated and is a mess. The Megaman light range is limited and confused with Robus products and I ended up with Robus microwave sensors that are no use to anybody. It is annoying I used to buy from here but it looks like those days are over.
29 mai 2026
Réponse de Shop4 Electrical
Hi Paul,
Sorry you feel that our light ranges are confusing, most of the Megaman Bulkheads & accessories, have been discontinued with us, we would be happy to discuss a return if you feel that would be the best way forward, please feel free to contact us to discuss & let us know what it is exactly you require and we would be more than happy to assist,
Kind Regards,
Andy.
Consumer unit locks. Easy to fit . Arrived quickly.
Fast delivery after an easy purchase experience.
28 mai 2026
Réponse de Shop4 Electrical
Thank you Rob for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, sorry for the Courier delay with part of your order, we look forward to you ordering again soon,
Regards,
Andy.
the product has changed from the last…
the product has changed from the last time i order and the extrusion is a different size and not such good quality. cheap import i guess being sold at the same price NOT IMPRESSED
4 juin 2026
Réponse de Shop4 Electrical
Hi Alan, Sorry about the product supplied, we do generally continue purchasing products from the same source and in this instance may not have been aware of the changes they had made with that particular product, please feel free to contact us directly to discuss further to put this situation right for you,
Regards,
Andy.
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, sorry for the Courier delay with part of your order, we look forward to you ordering again soon,
Regards,
Andy.
No customer service when order incorrect
Order received in time as scheduled however not all specification was correct. Customer service seem to be nonexistent as no response received to enquiry regarding wrong specification. Possibly more suited for large contractors not for individuals.
The response from supplier about sums up the cusromer engagement. With email adress to costomer services hard to find I had to use sellers online submital form to which there was no response. The issue was not in product quality, it was in incorect product specification sent.
18 avril 2026
Avis spontané
Réponse de Shop4 Electrical
Hi Miro, we have had no communication with you in relation to what i believe is a product review?
Regards,
Andy.
Excellent fast delivery for swa cable…
Excellent fast delivery for swa cable and great price.
Order came in 2 parts, unfortunately FedEx cancelled 2nd part late on day of delivery, which was inconvenient, as waited in all day.
Not Shop4s fault
29 mai 2026
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, sorry for the Courier delay with part of your order, we look forward to you ordering again soon,
Regards,
Andy.
Réponse de Shop4 Electrical
Thank you Paul for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Good delivery and price
26 mai 2026
Réponse de Shop4 Electrical
Thank you Richard for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Good price and in stock
Good price. In stock. Easy internet purchase. Fast delivery by a good national carrier. Delivery in the designated 1 HR time slot. Well packed. Could not be more perfect.
26 mai 2026
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Réponse de Shop4 Electrical
Thank you Jon for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
My second time of using a brilliant…
My second time of using a brilliant customer service it was on a small order, but I left out some details on the order and within minutes I had a polite phone call to confirm and correct a mistake that I had made Thankyou to that staff member.
21 mai 2026
Réponse de Shop4 Electrical
Thank you Gary for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Réponse de Shop4 Electrical
Thank you Gerald for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Réponse de Shop4 Electrical
Thank you Clifford for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Réponse de Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
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