Retrograde Avis 

62
TrustScore 2.5 sur 5

2,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently bought borderlands 4 (purchased march 7th). It is march 8th today and I’ve been playing for some hours. This website is extremely legit. I’m playing a game that would cost 69.99 at 11:99.... Voir plus

Noté 1 sur 5 étoiles

Been waiting 3 days(going on waiting for the 3th month now) for the steam guard code, it's never updated and the one that's on the website doesn't work, no reply on the email either. I'd suggest that... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The support is unresponsive, and now I can’t access the first account they provide me, it says something went wrong I been trying to reach out to them no buddy seems to care at all and their phone tak... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(62)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Bought Dark Souls 3

Bought Dark Souls 3, got stuck at the verification code step. The verfication code on the website is either old or incorrect, waited couple of days for the code to update, but it didn't, reached out to their contact email 3 times, but no reply from them.

25 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

The customer support won't respond

The customer support won't respond. I'm still waiting for the Steam guard codes to get updated on the website for Wukong and Ghost of Tsushima.
I e-mailed them but I still got no awnser.

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I recently bought borderlands 4…

I recently bought borderlands 4 (purchased march 7th). It is march 8th today and I’ve been playing for some hours. This website is extremely legit. I’m playing a game that would cost 69.99 at 11:99. WHAT?! Should’ve came here sooner

When you purchase it’s done by an automated system so you will receive log-in immediately. 10/10

7 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Bought 3 games.

Bought 3 games.
Immediately received my order!
Played and enjoyed one of the games so far.
Here's my issue, the 2nd game I bought needed a verification and I contacted support last night, yet to hear back from them over 8 hours.
Slow customer support but great deal. You get what you pay for.

30 décembre 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hello Isa, Thank you for the review. We are an ever expanding business, so in the future the kinks will be ironed out🙂👍

Noté 1 sur 5 étoiles

Been waiting 3 months now

Been waiting 3 days(going on waiting for the 3th month now) for the steam guard code, it's never updated and the one that's on the website doesn't work, no reply on the email either. I'd suggest that you pay a bit more and buy from another website. I did email them on the 25th dec last year, still haven't replied and I emailed them yesterday aswell to try my luck but I'm not very hopeful.

25 décembre 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hello Ahsan , Sorry for this please reach out to our support team (info@shopretrograde.com) and they we work this out for you.

Noté 1 sur 5 étoiles

Its full on fraud...

Its full on fraud...should have checked here first. Purchased Anno 117 on Saturday for a good deal, assuming I'd have to put up with some game sharing bs, but i have received NOTHING. Have been calling and emailing since Monday, tried the AI chat help to no avail. No one answers the phone or responds to email, they just take your money and run.

4 décembre 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hello Nick could you please check this again in your email spam inbox or go to our site. We guarantee product shipment for all our orders.

Noté 1 sur 5 étoiles

I ordered an account (not knowing it…

I ordered an account (not knowing it was one) and it wouldnt let me log in to the account, it kept asking for email verification on the steam page which i obviously didnt have

30 novembre 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hello Defnot, please reach out to our support team (info@shopretrograde.com) they we be quick in resolving your issue.

Noté 4 sur 5 étoiles

I wrote a review earlier waited 2 days…

I wrote a review earlier waited 2 days of not receiving the game and very little support I called no answers emailed no answers but after 2 days they started to respond and they actually got me the game account after some communication

4 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles
Logo de Retrograde

Réponse de Retrograde

Hi Mason, we apologize for the trouble accessing your account. The issue you encountered was related to a temporary login credential error, which has since been corrected. A replacement file was sent to your email shortly after. We understand your frustration and appreciate the chance to make things right.

Noté 5 sur 5 étoiles

I recently Bought GOW Ragnarok....

I recently Bought GOW Ragnarok and had a great experience with the seller. the game was exactly as described and everything went really smooth. the seller was very friendly handled all my queries. i am very happy with my purchase and would definitely recommend this seller to others.

25 juillet 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Thank you so much for your kind words, Bobby! We’re thrilled to hear your God of War: Ragnarok order went smoothly and that you were happy with the service. We appreciate your support and look forward to having you shop with us again soon. 🎮

Noté 1 sur 5 étoiles

Their accounts do not work-scam

Their accounts do not work. And they will ignore your attention to contact them. Wasted money....

15 septembre 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hi Cenobio, we’re sorry to hear about your experience. This issue was reviewed and corrected, and updated access credentials have been reissued. We value your feedback — it helps us continue improving our response times and overall support process.

Noté 1 sur 5 étoiles

i bought GOW ragnarok

i bought GOW ragnarok, and i have been trying to get in contact with them cause im not getting a steam guard code at all, i have also tried their chatbot which is utterly useless

4 septembre 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hi, thank you for bringing this to our attention. The Steam Guard verification issue you mentioned was due to a file error on our end, and a corrected version has since been provided. Please email us at info@shopretrograde.com for detailed instructions. We appreciate your patience and hope everything is now working properly.

Noté 1 sur 5 étoiles

ladrones compre 5 juegos y ninguno me…

ladrones compre 5 juegos y ninguno me funciono
no compren son ladrones

3 septembre 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hola Diego, lamentamos mucho los inconvenientes con tus juegos. Hemos revisado tu pedido y reenviado archivos actualizados con acceso funcional. Gracias por tu paciencia — esperamos que ahora puedas disfrutar tus juegos sin problema.

Noté 1 sur 5 étoiles

login details on the account dont work…

login details on the account dont work - ac shadows. dont waste your money

28 août 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hi Beau, we’re sorry about the login issue you experienced. This was caused by a credential mismatch that has since been fixed. A corrected file was sent to your email with working access details. We appreciate your patience while this was sorted out.

Noté 1 sur 5 étoiles

Worst experience and waste of money

I bought AC: Shadows and first I received both ubisoft and steam credentials. But in the new guide there is only ubisoft credentials ending with @outlook.com. I am not sure if the username is correct but I have reached out multiple times and still no response from the team.

22 août 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hi Katla, we completely understand your concern. Your order was reviewed, and new credentials have been reissued to resolve the delivery issue. Thank you for your patience and for being a long-time customer — we truly value your trust and feedback.

Noté 1 sur 5 étoiles

Took the money and ran

Made a purchase through their site - login credentials they gave me didn't work. Contacted them to advise but no response. Took the money and ran. Avoid.

13 août 2025
Avis spontané
Logo de Retrograde

Réponse de Retrograde

Hi MCD, we’re very sorry you didn’t receive your account details initially. This was due to an automated dispatch error that has since been fixed, and your credentials were resent shortly after. Thank you for allowing us to correct this — we appreciate your patience.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus