Andrea did an amazing job in helping to address a problem with a lost dress. Although Revelry was unable to redo the original dress, she was able to provide a dress in the same color so at least the b... Voir plus
L'entreprise a répondu
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Andrea did an amazing job in helping to address a problem with a lost dress. Although Revelry was unable to redo the original dress, she was able to provide a dress in the same color so at least the b... Voir plus
L'entreprise a répondu
Highly recommend a try on before you buy. I didn’t realize they had a try on guarantee but I’m so grateful they did because it really came in handy. I had ordered a dress I tried on in the same size b... Voir plus
L'entreprise a répondu
I had such a great experience with this company! There was an issue with the bridesmaid dress I originally ordered, and their customer service team was incredibly helpful. They made the return proce... Voir plus
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Not too happy with the fit, seeing that it was custom sizing. Everything was bigger than expected. Not sure why a 30/34 pant would actually be a 32/36. Jacket was too big as well. Overall not bad for... Voir plus
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Revelry does wedding shopping differently, with home try-on before you buy for bridesmaid dresses, suits and separates. We offer trend-forward styles for people of every size. Our styles start at $149 with high-quality fabrics like satin, chiffon, velvet, and even floral appliqué.
8136 Industry Way, 78744, Austin, Etats-Unis
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Unreal customer service - I had a shipping issue that was fixed within hours. Highly recommend!

Réponse de Revelry
The customer service is amazing, it felt like the Revelry team was shopping with me. The quality of the dress far exceeded my expectations and looks / feels / wears just as beautifully as my $500+ gowns!

Réponse de Revelry
Misleading sizing and poor customer service. Exact height and measurements got me a pathetic excuse of a dress. I’m spending a fortune on tailoring. Team acknowledges their sizing is wrong and misleading but refuse to make any changes.
The exchange they offered wouldn’t make it in time and would cost me $100+. In addition to the $300 I’ve already spent on an a dress that isn’t worth half that based on material and quality. Their “free exchange” fails to mention the 25% restock fee and failure to deliver in time. I would rather pay a tailor 5x that than deal with this company again. Please save your bridesmaids the trouble and $$.

Réponse de Revelry
⭐⭐⭐⭐⭐
I can’t recommend Revelry enough! The customer service was absolutely exceptional, and I’m especially grateful for Andy.
My husband is incredibly last minute, and with our best friend’s wedding quickly approaching, I was worried we wouldn’t be able to find what we needed in time. Within just a few hours, Andy went above and beyond to help us find the perfect suit in similar sizes, answered all of my questions, and got everything shipped out immediately.
Their kindness, professionalism, and sense of urgency completely turned a stressful situation into a smooth and enjoyable experience. Andy truly made us feel like a priority, and I couldn’t be more thankful for all of their help.
If you’re considering Revelry, do it! The products are beautiful, but it’s customer service like Andy’s that makes this company stand out. Thank you again for saving the day!

Réponse de Revelry
Any time I’ve had an issue with Revelry, they have gone above and beyond to solve it. The customer service is truly unmatched. I would order from them again and again.

Réponse de Revelry
I had a ton of questions ranging from “what does shipping look like” to “how does sizing work” and the ladies in customer services helped me immediately! This is the first company I’m using that’s not Davids Bridal (and online) and it’s nice to know they’re looking out for you.

Réponse de Revelry
The customer service is impeccable. I had a problem from the tailor with my original dress and needed a new one quickly. They gave me options and accommodated me to ensure I had a perfect dress in time for my brother’s wedding! Andy was truly a gem and so helpful.

Réponse de Revelry
The samplers were beautiful and they arrived quickly.

Réponse de Revelry
This company is AMAZING!!!!
I accidentally ordered the wrong size dress, and was having a meltdown with how stressed I was. I was so incredibly lucky and grateful to get an incredible customer service agent named Andrea. Andrea immediately helped alleviate my stress and sent me a shipping label to return the dress for the full amount. She then kept me updated throughout the return/verification process and responded to all my emails extremely quickly. She was amazing and her kindness and help gave me an amazing experience. I would 1000000% recommend Revelry to any bride trying to find bridesmaid dresses, and would implore them to tell their friends as well. Thank you Revelry, and thank you Andrea!

Réponse de Revelry
The customer service was top notch! Quickly responded to my email about my suit ordered and helped with my needs. The try on option was a smooth and easy process and really helped make sure I had the right measurements. I would easily recommend this company!

Réponse de Revelry
5 stars ⭐️ Fast responses and super helpful customer service. Even when I had to cancel my order twice, they were super helpful. Really great experience overall!

Réponse de Revelry
I found out I was pregnant after purchasing my bridesmaid dress and needed to exchange it outside of the return window. The entire process was incredibly smooth, and I’m so grateful for the understanding and flexibility they showed.
I truly appreciate the customer service that was provided. I received prompt responses and felt supported throughout. It made what could have been a stressful situation so much easier.
I would absolutely recommend them 100%!

Réponse de Revelry
The dresses chosen on models are not flattering. It did not make me excited for the dresses or that my bride chose this company. It made me feel like none of the dresses would look good, and I was being forced to choose ugly dresses. There are so many limited options for a line dresses as well that are truly a line.

Réponse de Revelry
Ordered 3 dresses and the dress didn’t fit 1 daughter. I contacted customer service and they have been beyond very helpful with the situation. They responded quickly and went above and beyond to help. I am so thankful for this and highly recommend this company. Customer service is top notch!!!! Thank you

Réponse de Revelry
i’m very happy that they have a try at home option however their sizing is a little bit crazy to me. I’m normally a size 20 in jeans and XL to an XXL in dresses and through no fault but my own I did not acknowledge the fine print about street sizing being different than their sizing so I ordered my normal size in all of my try on dresses paid $65 got them and none of them fit so I had to pay an additional $65 to try all the dresses on again. I do think it’s a little crazy to have to pay money just to try the dresses on and also pay for the shipping. I feel like it would be much better if you paid the fee and then if you didn’t send them back, they kept the fee plus more or something like that to where people like me who don’t have a lot of money are not out in my case $130 and then also have to buy a $200 dress but I was able to find my perfect bridesmaids dress for my friend‘s wedding and it is a beautiful dress that is beautifully made so I will be purchasing here soon. I did order a few different options but again to me spending $65 for dresses that I tried on for five minutes and then had to send back almost immediately is a little silly, but it’s something that I had to do. I do appreciate that they carry plus size and that they had a lot of different options for satin dresses, which is what my bride wants all of us to wear. I was between this site and another site and this one ended up having every single dress that I wanted to try on in stock in my size whereas the other one didn’t so it worked out great for me.

Réponse de Revelry
Everyone I’ve spoken to at Revelry has been incredibly kind and accommodating!! We have an out-of-state bride coming in next weekend for a home try-on party with all of us bridesmaids, and Revelry made it very easy to order our dresses and request an extension to ensure we have the window of time we need to try them on when our bride is in town. Thank you, Revelry!!!

Réponse de Revelry
Dakotah was very helpful, as I ended up getting pregnant after I ordered my bridesmaid dress for my friend’s wedding. Worried about my sizing/fit of the dress, Dakotah explained all of my options and I was quickly able to resolve my sizing/fit worries. Highly recommend Revelry if you are looking to order dresses for your wedding online!

Réponse de Revelry
I cannot thank Revelry enough for their kindness and amazing customer service. After my bridesmaid dress was lost in a house fire, their team sent me a replacement dress free of charge, which meant more to me than I can put into words.
The shipping was incredibly fast, and the customer service team was so kind. They truly went above and beyond during a very difficult time.
Not only are their dresses beautiful and high quality, but their company genuinely cares about their customers. I will always recommend Revelry to anyone looking for bridesmaid dresses. Thank you again for your generosity and support.

Réponse de Revelry
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