Revelry Avis 

127
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

There were plenty of useful options available. Even free samples were given to me for my special time. They really appreciate me for shopping around, having a very great experience and taking my time.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andrea did an amazing job in helping to address a problem with a lost dress. Although Revelry was unable to redo the original dress, she was able to provide a dress in the same color so at least the b... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Highly recommend a try on before you buy. I didn’t realize they had a try on guarantee but I’m so grateful they did because it really came in handy. I had ordered a dress I tried on in the same size b... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Not too happy with the fit, seeing that it was custom sizing. Everything was bigger than expected. Not sure why a 30/34 pant would actually be a 32/36. Jacket was too big as well. Overall not bad for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de robes

Écrit par l'entreprise

Revelry does wedding shopping differently, with home try-on before you buy for bridesmaid dresses, suits and separates. We offer trend-forward styles for people of every size. Our styles start at $149 with high-quality fabrics like satin, chiffon, velvet, and even floral appliqué.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

127 avis

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A répondu à 100 % de ses avis négatifs

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4,1

Tous les avis

(127)

42 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful dresses with amazing customer service

I had a phenomenal experience with Revelry! From ordering swatches, to the at-home-try-on party I threw for my bridesmaids, and finally to ordering the bridesmaid’s dresses, Revelry was consistently faster than anticipated, and offered excellent customer service the whole way through. I ordered 7 bridesmaid dresses and had a tiny issue with one which was immediately resolved better than I could have imagined. Best of all, the dresses are absolutely stunning and incredibly high quality while still being a reasonable price. I can’t wait for my girls to wear them down the aisle for my wedding!

1 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Signe,
Thank you for sharing your experience! We are honored to be a part of your big day - wishing you all the best!

Noté 5 sur 5 étoiles

Dresses for every body.

I used Revelry for my dresses because I loved the colors but also liked how they were so size inclusive for all body types. I wanted my girls to feel good about the dress they wore and feel confident. My girls talked about how they loved that the dresses had linings compared to other dresses and that they offered long, regular and short lengths. I loved the color options and the variety of choices available and felt that it could meet each persons need for style, size, and quality.

5 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Meg,
Thank you for sharing your experience - we are so happy that your bridal party felt great in their Revelry dresses! We take pride in offering so many options (color, size, style, fabric, etc.) so that all customers look and feel their best on such a special day.

Noté 5 sur 5 étoiles

The best bridal website!!

I had come across revelry when looking for a bridesmaids dress for my sister’s wedding last year. They had so many amazing options and I found one I loved and it was so beautiful! I loved the quality of their work so when I got engaged this year I knew I would use their website for all my bridesmaids dresses! I also got such a cute little romper for my bachelorette party that fits amazing. For sure using this for every wedding in the future!

8 août 2024
Avis spontané
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Réponse de Revelry

Hi Maegan,
Thank you for sharing your experience! We are so happy that you found the perfect dress to be in your sister's wedding, and it means so much that you came back to us for your own wedding! Wishing you all the best!

Noté 4 sur 5 étoiles

I love revelry products- I’ve been a…

I love revelry products- I’ve been a bridesmaid and a bride using revelry. The materials are great, I love the inexpensive home try ons and the variety. I am giving four stars only for shipping time- I completely understand the need for time for custom dresses, makes sense. But I recently bought pocket squares and they had an estimated ship date of 6 weeks- it’s a literal square. Now, they did come earlier than that but it is a little shocking to learn a square of fabric takes that much production time

1 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Katie,
Thank you for your review and feedback! We are so happy to know that you've been pleased with your experience.

We also really appreciate your feedback about the production time. A lot of factors go into the production time of our different items, and since we know how important timelines are for a wedding, we want to ensure we are providing sufficient planning time. It's not always possible, but we love to beat production times and get the items to you quicker when we can!

Noté 5 sur 5 étoiles

Working with Revelry has been the…

Working with Revelry has been the easiest most fun way to try on bridesmaid dresses. I would recommend them 1000x over.

8 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Shannon,
Thank you for your kind words and recommendation - we so appreciate you!

Noté 5 sur 5 étoiles

Great quality!!!

I am absolutely in love with my bridesmaids dresses! I am so glad that there were so many different color options. They arrived in such a timely manner and are very high quality! I will definitely be purchasing some more things from Revelry!

8 août 2024
Avis spontané
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Réponse de Revelry

Hi Madi,
Thank you for sharing your experience - we are so happy that you were pleased with your bridesmaids dresses! Wishing you all the best!

Noté 5 sur 5 étoiles

Beautiful items, great service

The pajamas we ordered themselves were beautiful and I can’t wait to give them to my bridesmaids. They all also ordered dresses that came in much quicker than expected and are beautiful. I have worn revelry for a few other weddings and have only had great experiences!

24 juin 2024
Avis spontané
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Réponse de Revelry

Hi Stephanie,
Thank you for sharing your review - we are so happy that you love the pjs. We know your bridesmaids will love them, too! Your recommendation means the world to us! Wishing you all the best!

Noté 5 sur 5 étoiles

I ordered my bridesmaid dresses with…

I ordered my bridesmaid dresses with ease! I was able to find exactly what I was envisioning for the big day! One of my bridesmaids lives in another state, and revelry was so accommodating when ordering sample dresses and our final dresses!

14 février 2024
Avis spontané
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Réponse de Revelry

Hi Alycia,
Thank you for sharing your experience - we love helping brides bring their visions to life! We also strive to make the whole process easy, so we're happy to know that we helped your entire bridal party with their orders!

Noté 5 sur 5 étoiles

Game changer

The try it on at home is game changer level!! Brilliant. Seamless communication and delivery!

14 juin 2024
Avis spontané
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Réponse de Revelry

Hi Sara,
Thank you for your kind words - we are so happy to know that the home try-ons made the process easy for you!

Noté 5 sur 5 étoiles

Great dresses!

My bridesmaids got their dresses from here. They turned out beautiful and great quality. Def order ahead so it can be made and sent. Also got the men their ties and pocket squares here which was awesome bc it matched the girls’ dresses.

8 août 2024
Avis spontané
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Réponse de Revelry

Hi Allie,
Thank you for sharing your experience and for making us a part of your special day. We are so happy you were able to select ties and pocket squares to match your bridesmaids' dresses. Wishing you the best!

Noté 5 sur 5 étoiles

Dresses were perfect

Dresses were perfect! Great quality and so beautiful!

19 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Kaitlyn,
Thank you for the kind review - we are so happy you were pleased with your dresses!

Noté 5 sur 5 étoiles

Everything about Revelry is amazing

Everything about Revelry is amazing! We utilized the try on process and it was simple and helped us easily decide which style will work the best! We quickly ordered right after the try on process.

22 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Elisabeth,
Thank you for sharing your experience - we are so happy to know that the try on process was helpful for you!

Noté 5 sur 5 étoiles

Revelry is the best!!!

Revelry is the best!!!! As a bride trying to find bridesmaids dresses for my girls, they made it so easy! I was drawn to their page because they have so many fun and unique bridesmaid dress! I chose the rosette color and had all my bridesmaids pick their style and material. They ordered and shipped with plenty of time before the wedding and I LOVED seeing all the dress together. The dresses are high quality and beautiful. Thank you revelry for being a part of my big day!

26 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Dana,
Thank you so much for sharing your experience! We are so happy to know that you and your bridal party had such a great experience picking out styles that they loved. Rosette is such a beautiful color, we're sure everyone looked lovely standing next to you! Wishing you all the best!

Noté 5 sur 5 étoiles

Revelry Rocks!

Wow!! What a wonderful experience we had with Revelry! We were able to take advantage of the try on at home to choose the perfect bridesmaid dress for my teenage daughter! The process was so simple, convenient and affordable! She chose 5 dresses to try in 2 sizes to find her perfect fit! She is so excited and looking forward to the arrival of her dress for the upcoming wedding!

8 août 2024
Avis spontané
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Réponse de Revelry

Hi Stephany,
Thank you so much for the kind words! We are so happy that we could make this an easy process for you and your daughter. We hope you have a great time at the wedding!

Noté 5 sur 5 étoiles

Great customer service

One of my bridesmaids dresses came in and was a little too small. Revelry gave her ways she could alter the dress to fix and even offered to send extra fabric to her if needed for alterations. I had a great experience.

1 août 2024
Avis spontané
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Réponse de Revelry

Hi Karley,
Thank you for sharing your experience! We are so happy that our team was able to help offer some solutions for your bridesmaid.

Noté 5 sur 5 étoiles

Luxurious Bridesmaid Dresses

I recently had the pleasure of ordering bridesmaids' dresses, ties, and color swatches from Revelry for my upcoming wedding, and the experience was fantastic. The process began with the home try-on for the bridesmaids' dresses, and I was immediately impressed by the selection. The quality of the dresses and the variety of styles were exceptional, and I found the perfect dress that complements every body type in my bridal party.

The online ordering process was seamless and user-friendly, making it easy to select and customize options. The try-on party was a success, and Revelry was accommodating in sending the dresses in the necessary sizes for the weekend.

The color swatches arrived promptly and accurately represented the online images, which greatly assisted in finalizing our color scheme. The range of styles and colors for the bridesmaids' dresses was impressive, and seeing the shades in person was invaluable.

The quality of the dresses and ties surpassed my expectations, with luxurious fabric and impeccable craftsmanship. Customer service was attentive and efficient, quickly resolving any minor shipping or product issues that arose. It was a relief to have one less thing to worry about as a bride.

Overall, Revelry made the process of selecting and ordering wedding attire a breeze. I highly recommend them to anyone seeking stylish and high-quality options for their special day.

8 août 2024
Avis spontané
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Réponse de Revelry

Hi Cindy,
Wow - thank you so much for the thoughtful review! We are proud to offer a wide array of colors, styles, fabrics, and sizes. We understand how important it is to not only bring your vision to life, but also to make sure your bridal party looks and feels their best! Your recommendation means the world to us. Thanks again and best wishes!

Noté 5 sur 5 étoiles

Wonderful company

Went through them for our bridesmaids, flower girls and ties for the groomsmen! We had no issues as the customer service team does an impeccable job!

20 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Madelyn,
Thank you for sharing your experience - we are so happy that you found the perfect Revelry items for your bridal party and that our customer service team was helpful! Wishing you all the best!

Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would. Revelry has the WORST customer service, they take 0 fault for everything and the fact they don’t offer returns when dresses start at $180+ is crazy. I reached out to customer service as we order 4/5 bridesmaid dress from them after comparing the 5th dress to their color swatch and surprise, the 4 dresses we ordered came out a different color from the original swatch. We reached out to get assistance ONLY to try and expedite the shipping of the 5th bridesmaids dress that now has to order because of revelrys swatch not matching the dresses they made and they refused to help until they can prove themselves in the wrong. We weren’t even asking for money off but in the sheer sense of time there is no way we can get this last dress in without them assisting in expediting shipping but they refuse and are going to take their time obviously coming up with a reason to explain why they are not at fault and leaving us without a dress. For brides not looking for more added stress to their wedding I recommend shopping elsewhere. Especially when quality does not match cost. (Check the website reviews for those! )

23 juillet 2024
Avis spontané
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Réponse de Revelry

We are so sorry to hear that you've had a frustrating experience. We know how important it is to have the perfect color for the big day, and we are always happy to look into any concerns regarding Revelry products.

While we cannot be responsible for the color, quality, or fit of a garment from another company, we want to ensure that the 4 Revelry dresses your bridal party ordered are the correct color. It looks like our Quality Assurance team has reached out to your bridal party offering help, and they are still awaiting responses.

Noté 1 sur 5 étoiles

Where do I begin

Where do I begin? The at home try on dresses are MUCH better quality than the actual dress you purchase. We ordered 9 bridesmaids dresses for my oldest daughters wedding and most of them had issues. The biggest issue was with my youngest daughters dress. It was WAY too short (even though the measurements I sent were dead on), the seam that runs down the back of the dress was crooked, the sequins shed all over the place, the side zipper was too close to the material of the dress and would get snagged when zipping up, and the solid piece under the sequins was longer than the sequins overlay! the whole dress was a disaster.
The customer service of this place is horrific. As a Manager of a luxury car dealership I wouldn't have a job if I treated paying clients as poorly as this company. They were very dismissive about the quality of the dress even though ALL of the defects were clearly shown in the photos I provided. I was simply told you can pick a "similar" replacement dress from our warehouse which will arrive in time. As I explained that ALL of the bridesmaids were the same and how stupid would it look if one had a completely different dress...they could give two sh!&$ I tried to be very pleasant, I explained that this WILL ruin my daughters wedding, and even offered to pay whatever it is I needed to pay to have another one made and express shipped. NOPE! Denied! I received a canned response via EMAIL because we all know how people hide behind their keyboards. Then to add insult to injury they offered to refund me 15% if I returned the dress. There was ZERO empathy from this company, no realistic solution offered...nothing. I couldn't even speak to a supervisor...I received this response, again via email, when I asked for a supervisor to call me: "I understand you have requested to speak to a supervisor, Any decisions regarding exchange/cancellation/etc have been made with the oversight of the manager and director, in accordance with our stated policies so we will not be escalating this issue further"
This is a horrible business! Clearly I am not the only person with this experience. I will shout from the rooftops to everyone I know to never purchase from this company, ever! Thanks for nothing Revelry!

8 juillet 2024
Avis spontané
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Réponse de Revelry

Hi Angela,
We are so sorry to hear that you've been disappointed in your experience with us. We understand and appreciate the trust that our customers put in us to provide a beautiful dress for their event. We also take our customer service very seriously, so any concerns like yours are fully investigated.

In reviewing the email communication you had with our team (20 messages back and forth), only one dress was mentioned, of which our team requested photos and measurements to identify any problems as well as possible resolutions. Based on the photos provided, an error in production could not be identified. Our representative explained this and stated multiple times that they still wanted to help and offered an exchange for a dress we had in stock. This unfortunately would not work, based on the inventory we had available and the style you needed. You then requested a partial refund. Our agent offered a 50% refund, which seemed to be an agreeable resolution.

Again, we are sorry for the disappointment - we strive to provide a great experience and help whenever possible.

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