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Established In 1996 Shoreline DC Refrigeration is the leading UK brand of specialist 12/24 Volt DC Fridges & Freezers for use on Yachts, Cruisers, Canal Boats, Motorhomes, Horseboxes, Trucks & Beach Huts. Our extensive range of refrigeration appliances offer solutions to individual customer needs.
16-17 Martello Enterprise Centre, Courtwick Lane, BN17 7PA, Littlehampton, Royaume-Uni
We had a problem with our fridge. Contacted Shoreline and received a prompt response giving us great advice. Problem solved!
Adam was so helpful, professional and polite.
Customer service is fantastic! Thank you!
After having a shoreline freezer for just over 12 months it packed up and i lots all food in it, I phone up shore line and pushed button 3, was put through to Andy explained the problem I had carried all the self diagnosis in the book, the fault was confirmed to be thermostat this at 1100hrs Andy said he would send out replacement part, that arrived following day at 1000hrs it was fitted by me and worked well overnight making ice cubes, following dinnertime went to make some more they had melted and the light was flashing twice saving faulty fan ? there isnt one, called Andy again was put on to Tony the fault was diagnosed as faulty control board, tony would send one out asap with return label so faulty one could be returned for investigation, received it within 36hrs on me fitting it i spotted the top terminal was no on properly, the replacement part was fitted correctly and it has worked properly and effectively since, I would like to congratulate and thank Andy and Tony on their very efficient service it was a pleasure dealing with you.
We live on boat. It came with a refrigerator. The boat was built in 2006. The refrigerator is still running. We had some very hot days here in London and I had some questions about maintenance. The folks at Shoreline were on top things like it was a 20 grand Sub Zero. I love companies like this. If I ever need another 12/24 volt fridge or freezer I'll call them first.
I had a fault appear on my 12v shoreline fridge. The support (via email) from Shoreline was exceptional in understanding and fault finding the issue experienced, though to final resolution, for which I am very satisfied and grateful 🙏
From start to finish this was superb …..ordered Friday night….delivered Wednesday morning ( my chosen date ) without any fuss or issues…… been a pleasure to deal with shoreline….thank you very much
Contacted Shoreline about a failing 25-year-old 12V fridge. They were happy to advise and make suggestions about dealing with the problem. Short version - the replacement is a Shoreline, which is quieter and seems more energy efficient than the old one. Looking forward to 25 more years!
Brilliant support, despite me not being the original customer. Could not have been more helpful.
Absolutely would recommend Shoreline, robust product and great customer support.
Had to order 3 new ' freezer ' box's for my 12v fridge/freezer on my narrowboat . Dealt with Tony....he went '' above n beyond to organise , ship and advise .
Really a positive company to deal with !!!!!
Had an issue with Shoreline fridge on Daughters narrowboat, contacted the helpdesk and within 2 responses had it working again.
Fridge wasn’t faulty, a workman had dislodged a cable.
Just amazing support
Thank you
Absolutely brilliant company! From start to finish they are super helpful and knowledgeable. Very friendly people.
I needed off grid refrigeration and freezers for my food truck and they had all the answers that I needed! Grest selection to choice from also.
They don't just sell them they know about them which makes a refreshing change!
The units are of great quality I've had them in my truck for the last 3 months with no issues at all.
If you're looking for 12v fridge/freezers check these out you won't regret it
I can’t thank the team at shoreline enough for the help they gave me with getting my lovely new 12volt DC fridge. Amazing service would 100% recommend.
Réponse de Shoreline DC Refrigeration
Thanks Harry! It was good to hear about the project and hope it goes well. Glad we could assist. We will be at the Crick boat show in May if you want to come and meet the team in person.
Kind regards
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