SHO Avis 436

Bought the new Newt. As always fantastic product. Bit more expensive but love it

Amazing customer services from Ellie
Thanks I appreciate you and an amazing company

I bought the coffee mug, water bottle and food flask. They arrived swiftly in gorgeous packaging. All are beautiful to look at but the water bottle nozzle leaks, the food flask does not keep food warm and to reach the last half of the liquid in the coffee mug you have to take the lid off due to the shape of the mug. Would I buy again? No. I need a food flask that keeps food warm longer than a couple of hours so im having to buy another.

I ordered the taupe food container absolutely brilliant and the matching coffee cup that actually fits in my cup holder in the car.really pleased with both purchases

I attempted to review this product two days ago with what was a two star review directly on the sho website. The review has for some reason not been published, so I am now rewriting this review as a 1 start review.

I was a repeat customer to sho, having bought both my family and myself XL Tumblers last Christmas (three in total). The tumblers have been brilliant and have held up fantastically. As a result, when my old water bottle broke I bought myself a raspberry 950ml guzzler. Having been out of the box for less than five hours, it was knocked over and immediately dented. It had never left my kitchen and appears incredibly fragile. I contacted sho to find out if there was a chance this was a faulty product as it is so much more delicate than the XL tumbler. They responded to say that this was an expected issue, and was not covered by any warranty. I am disappointed that I have bought something that clearly will not last and will only add to landfill. I don't expect this item to last the year, and would not recommend it to any other customers. I also find it incredibly disingenuous that sho is clearly filtering the reviews that can appear on their site.

Absolutely love my new food flask, it keeps my food warm for hours and is so easy to use!

Excellent customer service as usually. Drinks bottle stopped keeping water cold. Contacted the company who promptly offered a replacement as still
Under guarantee ( just). Good bottle life time guarantee period

Love these bottles. I now have 2. Great customer service too

Bought a food flasks from sho. Followed manufacturing instructions to pre heat with hot water. Does NOT keep food hot. It does seem to be leak proof, but a pointless purchase as it was bought to keep food hot. A lot of people on their fb page saying the same. You can get products that do a much better job for cheaper from other places.

Love SHO, have lots of cups, bottles and other bits and give ggem as presents.

I bought a Calix cup in the Halloween design, which LOOKS gorgeous, but the lids are awful! The metal straw/lid is really impractical, and the 'hot' lid isnt suitable for hot drinks as....in their words... 'it is only designed to be splash proof' but will leak if the cup is angled in any way - absolutely not acceptable if you have a hot drink in it, its a burn risk! I was actually quite shocked. Fortunately I've only been using it for cold water but have already accidentally soaked myself on a couple of occassions just carrying it, which is really annoying as I wanted it to take to work.

Always a great experience with this company
I have lots of different SHO bottles
They are brilliant bottles and last forever
Great for my grandchildren who use the kids bottles every day

Another edition to my SHO collection. The food flask is brilliant, keeps my lunch warm, never leaks and fits my work handbag perfectly.

Helpful at answering questions
Great products
Fantastic delivery
Would recommend

SHO bottles and cups are in a class of their own. I have bought them for myself, for family and for friends, all of whom love them. I have tried others, but SHO beats them all for quality, style and value for money.

5 star service as always. Have purchased 6 bottles for the family over the last few years and all have been fantastic. Granddaughter has now upgraded to the larger bottle. Fantastic colours and designs

Poor manufacturing quality in the guzzler and terrible customer service.
Bought 4 sho products and initially loved them. Unfortunately one of the guzzlers rolled off the sofa and fell 2ft and 90% of the bottom of the bottle has split as if someone has cut it open.
Reached out to sho customer service as theres accidental damage like a dent and then there's clearly a manufacturing default.. I don't know about you, but I expect a £25 insulated steel bottle to be able to handle rolling off a sofa without seams splitting?? Pic attached.

However I was met with you admit you dropped it we won't help you. But you can have a 20% discount code. Bit insulting when there is already a 20% code due to the end of the summer sale.. So buy at your own risk.. if you don't need to have contact with customer services, you might be fine . If you do, good luck. I personally won't be buying from this company again.

Great design and costruction. Comfortable to use and easy to clean I'm enjoying using my SHO.

I have a couple of Sho products now (the Newt & XL Tumbler) and I’m really impressed with the durability and quality (and they’re really pretty too!)

The XL Tumbler has been used daily for over a year now and is still in perfect condition, I recently managed to break the lid that came with it (user error not a quality issue) and contacted customer service as replacements aren’t available to purchase on the website. The team were so helpful and responsive to my query and managed to sort me out with a new lid which is fantastic!

Overall a great company with great products and I’ll be ordering some more very soon

SHO, products are great
They really work and work brilliant when on holiday in warm to hot countries
Keep our drinks cold an fresh.
Great accessories
Colours are lod, just my taste,

Not only do I use them but, wife, daughter, son in law, and grandkids
We all use them on a regular basis.

Thanks for Great products

Alan