Shred Nations Avis 

412
•
TrustScore 3 sur 5

3,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Signed a qouted invoice after changing it multiple times cause (DOROTHY BROWN) doesnt know how to do her job clearly, just to have service done. After service we were qouted a invoce 200$ more then wh... Voir plus

Noté 5 sur 5 étoiles

Exceptional Service from Kylee! Kylee was professional, friendly, knowledgeable, and exceptional from start to finish! She made the entire process of arranging my shredding service incredibly eas... Voir plus

Noté 4 sur 5 étoiles

The woman who answered the call at almost 6;15 pm was patient and thorough even though the office was closing at 6:30. She let me know that the person who schedules the truck would probably call in... Voir plus

Noté 5 sur 5 étoiles

My job was handled by the Shred Nations affiliate in National City, CA. I found Kyle, the man who set up my appointment via my call to them, to be very pleasant and knowledgable. He was able to... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

412 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,1

Tous les avis

(412)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Friendly staff and great service

Dropping my truckload of documents to be shredded was an easy process. Staff immediately greeted me and did the unloading for me. It was easy and reasonably priced.

2 août 2015
Avis spontané
Noté 1 sur 5 étoiles

No follow up

I called the general infomation line and they were helpful,but the local company never called me to set something up. Won't be using this service. Even if they were really busy they could have reached out with an email.

31 juillet 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

We're sorry that you had a bad experience with Shred Nations. Unfortunately we work with a network of contractors throughout the nation. Though our network is generally highly responsive, sometimes this can happen. We would love to get to the bottom of this on your behalf. Please give us a call at (800) 747-3365 or email us at support@shrednations.com. Again, we apologize for the bad experience.

Noté 1 sur 5 étoiles

Have not received a call back offering service ???

No service . No review

30 juillet 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

We're sorry that you had a bad experience with Shred Nations. Unfortunately we work with a network of contractors throughout the nation. Though our network is generally highly responsive, sometimes this can happen. We would love to get to the bottom of this on your behalf. Please give us a call at (800) 747-3365 or email us at support@shrednations.com. Again, we apologize for the bad experience.

Noté 5 sur 5 étoiles

Responsive services

TrueShred was responsive to my needs and quickly set up an appointment. The tech called on time and the shredding was done quickly and got to watch my papers being shredded on a TV monitor right on the truck. Neat and confirmation.

29 juillet 2015
Avis spontané
Noté 1 sur 5 étoiles

Perform first.

I requested a quote. Contact me with a quote before you ask for a review.
I won't be using your service.

28 juillet 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

Hello,

We apologize that we weren't clear about our mission. We actually seek to match you with local shredding companies in your area, not actually perform the service. We're sorry for any miscommunication and would love earn your business again. Let us know if that opportunity arises.

The Shred Nations Customer Service Team

Noté 5 sur 5 étoiles

Amazing Service!!!!

I just found Shred Nations on the internet after many frustrating calls to other companies. I called this morning, had two quotes within an hour and all my boxes are already shredded at a fraction of other companies' quotes.
My husband and I are so appreciative of the customer service of your staff, of the response of the people with whom you work, and with the courteous and helpful manner of the company who did the job!
I will recommend you to friends and family!!
Thank you so much!!!!

27 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Great customer service!

Deon was so sweet and personable when I called about an inquiry. The price is acceptable and Ron the truck driver had to be dying in the heat but still showed up with a smile :) thank you! We would recommend you

27 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Quick and easy

I put my information in for what exactly I was looking for and in less than 10 minutes I got a call. She was very nice, and to the point. She had a couple of questions for me that I did not thing to put in my quote request. I appreciate the speed in which I received my call and how fast the call was.

Thank you,

22 juillet 2015
Avis spontané
Noté 2 sur 5 étoiles

waste of time

i placed an order for shredding and after all the info was given and everything was ready. i got a call back saying they dont serve our location

21 juillet 2015
Avis spontané
Noté 1 sur 5 étoiles

Our phone call wasn't returned.

We called to inquired about shredding services. Someone was supposed to call us back, but we never received the call back.

21 juillet 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

Dear John -

We are sincerely sorry that our local document destruction provider failed to follow up. This is not indicative of the service we strive to provide. Your valuable feedback is important to us and we thank you for taking the time to alert us to this issue. We have reached out to the provider in question and have urged them to finally follow up with you. We know we are only as strong as our weakest link and we appreciate your input. Please let us know if you still do not hear from the local provider and we will attempt to find you an alternative.

Sincerely,
The Shred Nations Customer Care Team
800-747-3365

Noté 1 sur 5 étoiles

No help.

So far I haven't received any assistance after speaking with a representative. It's been 2 weeks.

17 juillet 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

Dear Renda -

We are sincerely sorry that our local document destruction provider failed to follow up. This is not indicative of the service we strive to provide. Your valuable feedback is important to us and we thank you for taking the time to alert us to this issue. We have reached out to the provider in question and have urged them to finally follow up with you. We know we are only as strong as our weakest link and we appreciate your input. Please let us know if you still do not hear from the local provider and we will attempt to find you an alternative.

Sincerely,

The Shred Nations Customer Care Team
800-747-3365

Noté 5 sur 5 étoiles

Shredding accomplished

Had two garbage cans full of paper to shred. Truch drove up the driveway and dumped them into the hopper. I watched the in side and out side shredded papers. Signed the papers and paid. No issues at all.

11 juillet 2015
Avis spontané

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