Signed a qouted invoice after changing it multiple times cause (DOROTHY BROWN) doesnt know how to do her job clearly, just to have service done. After service we were qouted a invoce 200$ more then wh... Voir plus
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Lisez les avis des autres
Exceptional Service from Kylee! Kylee was professional, friendly, knowledgeable, and exceptional from start to finish! She made the entire process of arranging my shredding service incredibly eas... Voir plus
The woman who answered the call at almost 6;15 pm was patient and thorough even though the office was closing at 6:30. She let me know that the person who schedules the truck would probably call in... Voir plus
My job was handled by the Shred Nations affiliate in National City, CA. I found Kyle, the man who set up my appointment via my call to them, to be very pleasant and knowledgable. He was able to... Voir plus
À propos de l'entreprise
Coordonnées de contact
777 S Wadsworth Blvd #3-250, 80226, Lakewood, Etats-Unis
- (800) 747-3365
- support@shrednations.com
- shrednations.com
3,1
Moyen
412 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Shredding on site?
I was under the impression that the company that came to do the shredding was to shred on site. Maybe I was mistaken. I was out of town, and I asked our front desk employee to watch a particular box being shred. When I came back in town, she let me know that they took all the boxes away to be shredded.
18 mai 2015
Avis spontané
Réponse de Shred Nations
Dear Lauren -
Thank you for your feedback on your shredding purge. The majority of the time, Mobile On-Site service is used for these smaller projects. However many of our local providers may offer off-site shredding as an alternative to help accommodate scheduling conflicts or for better pricing options to you, the client. We at Shred Nations want to assure you that either option is just as secure as all our local providers subscribe to all local, State and Federal laws regarding document destruction. If you need a Certificate of Destruction for your records, I am sure the local provider would love to provide you with that documentation. If you have any other questions on this, please do not hesitate to contact me directly. Thank you again for letting us answer your question. If you feel this information satisfies your query, please note that you can re-visit your star review to reflect this update. Thank you.
Sincerely,
Erik Larsen
Shred Nations Customer Care
800-747-3365
Excellent!!!
This was quick and easy! I heard from 2 companies matched
to me immediately!
18 mai 2015
Avis spontané
You have made my day!!
Thanks for your speedy response! This all occurred in less than 2 hours.
I look forward to our shredding experience!!
14 mai 2015
Avis spontané
NEED 20 BOXES SHREDDED
Nice call from Luke Harris.
We scheduled for next Tues 5-19-2015
please call 314-714-4625 if you have a pickup problem.
thanks
13 mai 2015
Avis spontané
shreding docs
I did not belive how fast I got 5 estamates within 1 hour. i highly recomend the service
12 mai 2015
Avis spontané
Shredding quote
Quick response time with an exact quote, couldn't ask for more!
11 mai 2015
Avis spontané
Great and quick service
I called Shred Nation and within 5 minutes I had two different shredding companies calling me with quotes. Great and quick service!
8 mai 2015
Avis spontané
No responsive
I was told verbally as well as through your generated e-mail I would receive a call from one of your vendors with in a few minutes.
Approximately 30 hours later, I haven't heard from your vendor.
I have gone with a different vendor.
7 mai 2015
Avis spontané
Réponse de Shred Nations
Dear Quin,
We apologize that you did not hear from our local shredding service provider to schedule service. I have shared your feedback with our shredding partner in your area, and have personally encouraged them to respond to inquiries with urgency and to follow up on this matter. We understand that the timely shredding of your sensitive documents is very important to both you and Shred Nations. When our local partners drop the ball, it reflects poorly on us. We appreciate you letting us know about this. If you still have a shredding need, we'd appreciate a second chance to service you.
Sincerely,
The Shred Nations Customer Service Team
800-747-3365
Fast and friendly
Explained what I needed and had two companies call right away. I picked one and am got it scheduled. Just that easy. Good job!
6 mai 2015
Avis spontané
Prompt service
Within 30 minutes or less someone returned our call and answered all of our questions. Eager to assist and very friendly.
6 mai 2015
Avis spontané
Great Job
Mark called right away and showed up within 90 munutes. He was courtious, proffessional and the experience could not have gone better. thanks,
4 mai 2015
Avis spontané
Great job loved this company.
Great company, on time did a great job at a fair price. I will recommend this company to anyone that needs shredding done. Make one phone call and get a great job.
4 mai 2015
Avis spontané
A waste of time
This site was a waste of time. It provided no estimates or cost comparisons.
1 mai 2015
Avis spontané
Réponse de Shred Nations
Dear Barry -
I am sorry that you were displeased with our service. Our records indicate that we were able to match you with three separate, local document destruction providers close to your location to handle your shredding of 24 legal boxes and 15 letter boxes. Your request came through fairly late in the day yesterday. Hopefully, by now, you have been contacted by some or all of these providers to offer service and competing quotes for your project. If not, please contact me directly and I will expedite the process. I apologize that we did not meet your initial expectations, but I hope you will give us the opportunity to correct this matter to your complete satisfaction. Here at Shred Nations, we value your honest feedback so we may endeavor to consistently improve our service. If we are able to turn this issue around to make things right, we would appreciate you revisiting your star review to reflect it. Thank you.
Sincerely,
Erik Larsen
Shred Nations Customer Care
800-747-3365 x214
Fast response time
Prompt response time. Good information resulting in a contract for service.
30 avril 2015
Avis spontané
Professional, efficient and quick response
Very professional and received a quick response in minutes. We are not located in your territory; however, your recommendation was just as great. Had a representative call and confirmed in just minutes. Highly recommend your services. Thank you very much.
29 avril 2015
Avis spontané
Contacting Shred Nations
Very polite and informative, response time with first quote was within five minutes.
29 avril 2015
Avis spontané
Fast, Friendly and Efficient
I was getting quotes for my Manager for on site mobile shredding and I was contacted within less than 5 mintues. They are very fast and friendly and answered all my questions.
27 avril 2015
Avis spontané
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