Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Bed arrived the wrong color and requested an email back to address the wrong shipment and they just ignored me as other reviews have stated. Not much care into the company overall, as they don’t care... Voir plus

Noté 5 sur 5 étoiles

This salon is above all others as Azi provides the best massaging shampoo in Houston. Easy check in or access to appointments, wonderful product choices that make a difference on fine hair, color trea... Voir plus

Noté 5 sur 5 étoiles

After a disastrous experience at another salon, I was a little nervous to get my hair done at a salon. My fears were put at ease when SH Salons expertly brought back health and beauty to my hair. I lo... Voir plus

Noté 5 sur 5 étoiles

Always been a Shaper Plus girl. So glad that you carry it's original formula. VOC 80. The cheap formula does not hold my hair and smells absolutely awful. I appreciate your honesty selling the exact... Voir plus

À propos de l'entreprise

  1. Salon de coiffure
  2. Institut de beauté
  3. Service d'épilation à la cire

Informations provenant de diverses sources externes

SH Salons were created on the belief that a hair salon, or in this case a collection of fine salons, are not only a part of the hair care industry, but are also a part of the fashion industry. They are home of the best hair services and retailers of so...


Coordonnées de contact


3,9

Bien

TrustScore 4 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Buyer beware

I have emailed SH Salon multiple times since I received the order. I only received one item although I ordered and paid for two items. I still have not had any response from the company. I asked for a full refund because the item I received didn't fit. The return instructions on their website specifically say to email prior to submitting a return to get approval for a return or else it will not be accepted. I guess if they ignore customers they never have to issue a refund. This company is very shady. I'm very frustrated with their lack of communication.

7 juin 2023
Noté 5 sur 5 étoiles

Excellent products and service

Excellent products and service. I was overjoyed to have found this place.they sell Oyster color to the public whereas everywhere else you need a professional license. I’m truly grateful because it saves me at least a thousand per year in salon costs. I received my order very fast and packaged well. Great place to do business with. Highly recommend them.

3 mai 2023
Noté 5 sur 5 étoiles

I didn't know ordering salon quality…

I didn't know ordering salon quality hair coloring products online was possible! (I'm not a working professional in the business.) My order was delivered the next day. That's amazing service!!! I'm onboard!!!

1 mai 2023
Noté 1 sur 5 étoiles

Expensive and misleading

Went from 3 $6 products purchased to my card being charged almost $100

18 mars 2023
Logo de SH Salons

Réponse de SH Salons

Hi,
She did buy 3 products of $5.04 USD each. However, she was in New Zealand and shipping cost is $43.30, which is shown clearly at the time of checkout before she places the order. She must have placed the order without looking at the total. Her total payment was only $58.42 USD, which is roughly $92.55 NZD.
She reached out to us when she saw the charge and we were able to stop the shipment and refunded her money right away.
We never try to deceive our customers. We offer clear upfront pricing before you place the order, and there are never hidden fees.
Thanks,
SH Salons

Noté 1 sur 5 étoiles

Selling my INFO

I just discovered that you all are selling my email information... the only way I can opt out from your insidious actions is if I live in california..... I would have used a different email if I had known you all were going to sell my info!!!!! NOT COOL SH SALONS !!!! I don't know which of these junk/spam/phishing emails came from your profit of selling my info, but I think everyone you all do business with need to know your underhanded practices. I don't live in california, but I still don't want my information sold to anyone !!!! and I can't get into my account to change my email.---- You all need to check out your own website that very clearly has a link to opt out of selling our information... You all should take another look over your website.

26 novembre 2022
Logo de SH Salons

Réponse de SH Salons

We are shocked to read this accusation. We have never sold or distributed our client’s private information.
If you would feel more secure, we can close your account and delete all your data. But we assure you there’s no need for that as our data is safely secure in Shopify’s data centers (one of the largest online retailing platforms in the world).
Thanks,
-SH Salons

Noté 5 sur 5 étoiles

Fast service

Fast service. Answered my questions right away. I don’t have exact day I ordered with me. But excellent service and will certainly order items again.

8 mars 2023
Noté 5 sur 5 étoiles

Azi is hands down the best

Azi is hands down the best! She listens, does the best color I’ve ever had and will only come back to her. She cares about the health of my hair and works so well with me helping me get exactly what I wanted. I always leave her chair happy and with gorgeous and healthy hair.

17 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

On-line order

I have ordered the “original formula” Sebastian hairspray from several places and ALWAYS gotten the new formula without the gold stamp-even though that’s what they advertised. However, SH was the first place to ship the proper product and in a timely fashion!

16 janvier 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus