I was really unhappy with the customer service on the day that we used the facility. Katia at the Hanworth centre was extremely unhelpful and rude. She did not know how the unit works and asked us t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementPopham Close, TW13 6JE Hanworth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been given the information I needed today. Kaz was very polite and informative and attended to all off my needs in a professonal and polite manner.
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful. Friendly, transparent, clear, exceptional service. Nothing was too... Voir plus
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use al... Voir plus
À propos de l'entreprise
- N° 1 des 1 meilleures entreprises de la catégorie Garde-meubles en libre-service
- N° 1 des 1 meilleures entreprises de la catégorie Centre de stockage
- N° 1 des 1 meilleures entreprises de la catégorie Entrepôt
À propos de Shurgard Self Storage - Hanworth
Écrit par l'entreprise
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Écrit par l'entreprise
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Coordonnées de contact
Popham Close, TW13 6JE, Hanworth, Royaume-Uni
4,3
Excellent
72 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
great experience
Really great customer service from Afonso at the front desk who was happy to assist with all queries and had a smile on his face the whole time!
2 août 2023
Avis spontané
Outstanding Customer Service
Very friendly, welcoming service. Well organised, clean, secure and accessible facilities. Thank you Afonso!
1 août 2023
Avis spontané
Very good experience all round.
Alfonzo and Leigh at the desk were extremely helpful and efficient. They reserved me my choice of unit and, most, importantly kept it for me!
The whole experience was seem-less. They even let me charge my phone for a bit.
24 juillet 2023
Avis spontané
Service is second to none Shurguard Hanworth
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use all systems to access my unit. I am so pleased Shurguard Hanworth made the process really simple and straightforward and have put my mind at rest with storing my furniture. Would definitely recommend. Also, pricing is very competitive and I don’t think can be beaten!
18 juillet 2023
Avis spontané
Efficient and friendly staff
Efficient and friendly staff. Good experience.
15 juillet 2023
Avis spontané
Alfonso was extremely friendly and…
Alfonso was extremely friendly and helpful, made the process very easy
14 juillet 2023
Avis spontané
Excellent Service
Alfonso was very courteous and engaged and dealt with my request to downsize my unit efficiently. He dealt with the paperwork quickly and showed me to my unit. An excellent experience.
13 juillet 2023
Avis spontané
Great service
Afonso was a top man, very helpful and made it really easy for me. Will definitely recommend 👍🏻
10 juillet 2023
Avis spontané
Leigh was very patient and showed me…
Leigh was very patient and showed me the different storage units so I can choose the right size for me despite what appeared to be a busy day for him,
5 juillet 2023
Avis spontané
Very very nice customer service
Very very nice customer service
Afonso was really really helpful throughout the process.
Thanks
26 juin 2023
Avis spontané
Great Service
Dealt with Leigh, completely pain free service. Great rental price on the unit, will definitely recommend.
16 juin 2023
Avis spontané
Great service form Lee
27 mai 2023
Avis spontané
Great service very easy set up!
24 mai 2023
Avis spontané
Alfonso the professional.
Alfonso has been extremely professional, polite and an absolute pleasure to deal with. He has been kind and extremely informative, and exceptionally knowledgeable as he had answered all my questions without hesitation.
Anyone in the working world can take a leaf from this man's book!
20 mai 2023
Avis spontané
Excellent customer service by Afonso.
14 mai 2023
Afonso was polite helpful and very…
Afonso was polite helpful and very understanding
15 mai 2023
Avis spontané
Customer service
Customer service - especially Afonso who was really helpful and also very knowledgeable about the various options available.
12 mai 2023
Avis spontané
I was given a warm and sincere welcome from amazing Afonso
I was given a warm and sincere welcome from Afonso. He was so helpful explaining everything in detail. I will recommend my friends to use this storage solution.
10 mai 2023
Avis spontané
Afonso in Hanworth is fantastic
Afonso in Hanworth is fantastic
really helpful highly recommend this store so helpful
4 mai 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.