SIA Avis 

Fridge is made of extremely poor quality materials. Fridges has split on the back of the fridge and the company SIA is not interested in honoring the warranty totally not worth wasting your time and money on this companies products. If you want proof of damage email me.

Chimney Cooker Hood SIA70BL.
does not extract on full, barely holds up piece of kitchen roll on the fan body itself. No draw at filter level, kichen steams up.
Filters are flimsy very thin not likely to hold any grease.
Looks good but not up to the job.

Have not received order yet, Parcel force never delivered and cannot find a number to phone

Purchase a fridge in February this year. Both shelves have cracked very cheap plastic material. The shelf for storing can drinks freezes them. Icebox is constantly having to be defrosted as it over ices. Worst fridge I've ever purchased

Bought a new dishwasher from SIA in November 2024. The bottom basket was very flimsy but the machine worked well until the middle of May 2025. The rubber seal had started coming away from the door and the piece of metal that was holding it in place was warped.
I complained to customer.services and sent them a video of the fault.
SIA told me to repair the machine myself, e en though it was six months old. They said as it wasn't a fault that was present when we took delivery of the machine it was wear and tear. SIX MONTHS old, get a grip SIA, needless to say it has gone to the Office of Fair Trading. DO NOT buy from this company, if I could give them NO stars I would. Absolutely shameful. By the way, there are only two of us in the house, so the machine does not get excessively used. Absolute thieves!!

I wish I had seen the reviews before I purchased..
Please take the reviews as honest as I have just purchased an intergrated fridge and seperate freezer .... the freezer is fine I think except noise.. the fridge has water dripping down the back.... I have tried to rectify it myself , then contacted Sia... however the number they give for servicing doesn't work. That's the first clue into appalling customer service , you end up dealing with them on email...in fact I have come to the conclusion there are only 2 people that work for the company, because if you call the other number the same person answers every time and if you email the same rude person responds every time.. they
are saying if they send an engineer out I will be charged £119 as they are saying its customer instalation fault.... however she has changed her mind as to what she thinks has caused the problem.... I think trading standards needs to read these reviews

First of all excellent price point. Second great internal features, the door slots for "drinks" and other tall or long container are very good and robust. Will take much use.
However SIA have produced a fridge with ice box that seems to have it's gubbins hanging outside the parameters of it's frame at the back. Which makes it susceptible to damage in transit. The packaging is insufficient and unlikely to protect the appliance, or it's prolapsed mechanism. Poor design. Confounded by poor packing and even weaker customer service. Personally my order had an unsightly dent in the door and a crease in the metal side.
Otherwise the size is great for under counter, good volume at 81l capacity. If like me you can't afford a higher price range , then do so with caveats I have outlined here.

Absolutely appalling customer service thats before I even start on my appliance, bought a washing machine 6months ago and it’s knackered already the circuit board has gone an engineer arrived 5 days after I reported it and confirmed it was the circuit board and would be fixed within 7 days yet here I am 12 days after his visit SIA aren’t the slightest bit interested, will be taking my case to a lawyer see you in court, folks please avoid these cowboys nothing but hassle and stress

Purchased an integrated 16 place dishwasher, the one with a cutlery draw at the top.

Had it installed and noticed it wasn't drying the dishes in any programme. Emailed support they arranged an engineer to attend. The engineers found nothing wrong with the machine even though he DIDN'T remove it from it's location nor stayed at the property long enough for a cycle to be completed. So how can he say that there is no fault. Emailed support back, many emails back and forth including a video clearly showing that the machine doesn't work correctly. Finally, as a paid with PayPal, opened a dispute, which PayPal rejected because I had exceeded the 30 day clause.

Absolute rubbish....I will now open a small claim court case against SIA

Absolute diabolical product, never again would I buy from SIA . It is not bad for the money you pay , but parts are very fragile and easily break . My shelves for fridge have broke 3 of them , I have looked absolutely everywhere for these parts and am unable to find them . Prior to this I tried to get insurance on my appliances for any mishaps , SIA BRAND is not even listed or recognized by any company . Extremely disappointed as my fridge / freezer is integrated .absolutely fuming .

Easy web site to choose cooker hood from and very quick delivery.

If I could, I would rate it minus 100.
I have bought an integrated
10 Function Single Electric Oven, Touch Control LED Display 76L - SIA BISO6SS.

Ever since I bought it I was NEVER able to use it. It just makes a 'click' sound, but it will not alow me to set a timer/temperature/ or start a function.
Basically ..I am unable to use it. It is a rubbish appliance. Furthermore, I can not leave the main switch on at any times, as it will start on it's own, and it would beep on an off continuously.
It is a complete waste of money. Was anyone able to use this oven?

The workers Callus and Dale were very helpful and kind, they have bring the two pieces of the oven which one of those had to came tomorrow in the same day, with Dale's own car.
I hope you all will meet them very kind, helpful and very good people.

Now on week 3 of waiting for a correct part and no real progress in being able to use my cooker hood. Very disappointing as the customer service aren’t really doing much to send me the parts I need or tell me which the correct part is. Going to have to arrange a refund.

Bought an under counter freezer. The Drawers were faulty. After an email and phone call replacement drawers were sent by return. Very impressed. A company that cares! That is unusual these days.

Great service

Had a faulty hob for 18 months now - sent video as requested and no one ever got back to me. Re raised the issue on 24.02.25, resent video as requested and now no response despite several emails asking for update. Terrible product and customer service.

I recently purchased the SIA SSG701SS 70cm Stainless Steel 5 Burner Gas Hob With Cast Iron Pan Stands and absolutely love this Hob. It is so well made and looks fabulous as well. So pleased with this purchase and the whole process from start to finish. The customer services team were so helpful to ensure I was purchasing the right model for what I needed and the price was great too. Thank you.

Item not received

I bought a SIA Fridge freezer Model Number SIABLE39EAAA23120015 from Padgate Appliance in Warrington on the 16 September 2024 I was initially pleased with my purchase the fridge was slightly different to any I had bought before but I soon got used to it however on the 15 December one of the drawer fronts in the freezer broke the part that fits the front of the drawer to the drawer itself I contacted the shop I had bought it from but I was told a drawer is not under warranty and to contact SIA.
I tried a few times to ring SIA without a response – I decided to email explaining that after only 3 months a drawer had broken I received a polite reply from customer service saying
“Regarding the freezer drawer. Unfortunately, these parts are non-mechanical parts and sadly not covered under warranty”
we exchanged a couple more emails in January and during that time 2 more drawers had broken in exactly the same place I explained this to SIA but they were of the opinion that the drawers could have been broken accidentally in the end I begrudgingly accepted to buy 3 new drawer fronts.
During the emails sent customer service was always polite and I assumed was just doing her job.
I just wandered – Has anyone else had the same problem?

Frances Holcroft