Sickhaus Avis 

I bought a poster and an ornament of a cup pouring out liquid. The poster was a terrible print and the ornament was Barbie sized. A complete rip off. Their products are like something you would buy from a pound shop. They know what they are doing, ripping people off!

Ordered a rug mid November and still waiting. I’ve asked for update and update. All I got was it will be ready to ship in 1-2 days. Have heard nothing since and the shipping status has not updated. A shame, I was hoping to have it before Christmas. Glad I bought in the Black Friday sale and didn’t pay full price. AWFUL AWFUL AWFUL!

Terrible. Waited 2 months for delivery from China and out of 14 one was damaged and I requested a return and they ignored me. Avoid like the plague. Poor quality.

AVOID AVOID AVOID

Terrible items, never turns up on time and they never contact you back - gobshite company

My order came within a week with great packaging to keep the fragile items secure. My items (two mushroom glass) are good quality. I cannot wait to use them!

My item, an 8 ball rug was delivered significantly later than promised and was very poor quality. Poorly packaged and with numerous scuffs and marks on it. There's no indication on the website that items are shipped directly from China. I've received significantly better service from Temu. I was granted a return via a not very user friendly returns system and due to the service up to that point decided to spend £12 on tracked delivery for the return. It has now been 3 weeks and I have had no response from this company. I have emailed on an almost daily basis and used the chat function on the website. I've been shopping on line for years and I can honestly say this is the worst service I've ever recieved. If you're reading this Sickhaus please do the right thing and support your dissapointed and out of pocket customers.

Agree with everyone else. Ordered item middle of November heard nothing. Gave me tracking which just does not update. You try and contact company invalid email and hear nothing on instagram.

AVOID AVOID AVOID!!!!!!

Arrived late and damaged. Not answering my emails with requests for refund. Avoid at all costs

Can I give 0 Stars

No response from customer service and no delivery

Ordered on 11th November with advertised 10 day delivery, its now the beginning of december. Asked numerous times for an update on the order using chat and email without any replies from anyone. Shocking customer service. Avoid this joke firm.

Quite possibly one of the worst companies I've ever dealt with.
Made my order on October 29th, item received on the 12th November. I wasn't too displeased on the time of delivery. However my problems come down to the quality or there lack of quality in the items. One of my items was supposed to be a bedside table however it was only slightly taller than a bucket...
It only gets worse, I then within 5 minuets of opening my items start an RMA through their website of which I've still yet to hear anything back from! I've sent another 2 additional emails with zero response. It's been 1 month and I've had no communication from them.
Taken my money, sent me some cheap items from China and have seemingly disappeared.
Please don't be tempted to order anything from this site.
Save yourself & your money!

Don’t use this company!!
Absolutely disgusting and unprofessional!
I ordered a lamp that was clearly damaged, scratched and the instructions were missing.

The bag that came with the screws was old and tatty. Everything looked cheap and nothing like what is advertised.

I’ve tried to contact them through email and through the web chat.

I got one email saying they would forward the issue to the warehouse team for investigation, but I’ve heard nothing since.

Every single day for 9 days now I’ve tried to contact them, and I’ve been completely ignored!

Don’t waste your money!

They have deliberately ignored me and not replied to any of my recent messages.
I wish I had come on trust pilot first before I ordered from them!

The products are cheap and nothing like what is on their website.

AVOID!

Ordered three items on the 2nd November from what I thought was a UK based store, and the price point had me thinking these were more ethically made than mass-produced - what's become clear is that they're obviously just dropshipping woeful quality items from China and marking up the prices insanely. You could order the same things off Temu/Shein. It's taken 4 weeks for two of the three items I ordered to arrive - a mushroom lamp which looks nothing like the pictures (it's cheap rubbish). and a clock which damaged in just about every way you could imagine (handles broken, dial to change time not working, plastic face cover bent out of shape, even the battery that came with it is dented to the point where it's unusable). Obviously have had no response to any of my emails requesting a refund - and the third item in the order is yet to arrive either... will see what that looks like when it gets here but my hopes are not high. AVOID, the guy is a total scam.

Ordered products, received an email saying they've been dispatched to the courier. Courier never got them and now radio silence from Sickhaus' customer service. Amazed companies like this still exist. Blatant fraud. 😡

Really disappointed with the customer service. Ordered a lamp and some art work on the 1st of November. Not received. The tracking feature has no further information after the 4th of November. No response to several emails apart from the auto response. No response on Facebook, they just keep deleting my comments. I wish I had read reviews before I bought from this company. Would not buy from here again. Steer clear!!!!

Update - 27/11/24. Received the artwork by Royal Mail today. Completely creased and crumpled. Awful quality. If I could upload a photo I would. Still no lamp…

I bought two mirrors which were really poor quality, I tried by email, Facebook and through the chat feature to return these items (items have to be approved to be returned) and nobody got back to me.
Poor quality items, ignored by company and unable to return.

I have not received my item. The tracking information says it’s been returned to sender and I’m not getting any response from the company about whether my item will be resent or if they’ll refund me the money it’s cost me

Sickhaus removed my previous review claiming the information was false but they are still selling artwork which belongs to independent artists. It doesn't take much to google the art prints you're considering selling to see if you're taking someone else's work. Or perhaps hire a designer to design your own.

Examples of prints currently for sale belonging to other artists are:
*Botanical Tiger Canvas Print was taken from @melondaisy.art (insta)
*Proud Blooms Print was taken from @themindfulbutterflyy (insta)
*Wild & Wavy Print was taken from @camille_gressier (insta)

Terrible! Do not buy anything from Sickhaus...
Took weeks to be delivered, poor quality, they never reply to emails, the fridge magnets didn't have any magnets on them!.....just five pieces of plastic! Avoid.......

Made an order of 2 caterpillar chairs.

The order took about 6+ weeks to arrive which was expected. Unfortunately on arrival it was clear it was sent as 2 separate orders until the first half of the order arrived and it was only one chair.
Contacted sickhaus about this and I was given the other tracking details, and they said they would contact the courier as the delivery had been held somewhere due to issues with the address (even though the other half of the delivery made it to my address with no issues)

Since then my order has been exported back to the seller and it arrived back at the seller on the 16th of October (the order was placed in August)

Multiple attempts to contact customer services have been ignored now, and no mention of a refund or redelivery even though the product has been returned to sender and I have proof of that.

Very disappointing that sickhaus have not held up their end or even bothered to contact me back regarding this. Unfortunately this seems to be a recurring issue with other people who have used their website to order things.
I hope on here I will get some correspondence,

**update**

had to complain to PayPal regarding this transaction as I never received any correspondence from Sickhaus.
PayPal did not get a reply from the vendor either.
Fortunately this was settled in my favour and I got a refund for the chair I did not receive.

Appalling service from Sickhaus will never buy from here again. Do not recommend.