Incorrect order. I contacted customer service but no-one replied. Ordered 8 pairs in early Aug, swift delivery. Very good quality socks. Happy overall. One pair( our county colours) didn't arrive.... Voir plus
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I ordered socks on April 1st. It's May 16th and I have no socks. No one picks up the phone. No one responds to my attempts to connect through the "Contact" feature on the website. No one responds... Voir plus
My order was delayed in the post by 18 days,I contacted Sicsock to make them aware that I had not received my order,they replied back every time and assured me the order had been dispatched...they eve... Voir plus
My socks have actually arrived! Not had a great experience as they were ordered on 24 November with express delivery, but took till yesterday to get here. Been in touch with them and to be fair to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Premium Quality Interest Based Socks. Retro Football Socks. Hiking Socks.
Coordonnées de contact
Unit 1 Groody Centre, Castletroy, Limerick, Irlande
- service@sicsock.com
- sicsock.com
3,2
Moyen
523 avis
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Great socks!
The fantastic quality of the socks, the colourful range and the fabulous gift boxes. I ordered 2 boxes, the vintage Mcr United x3 and Galway x3 boxes for my partner for Xmas..he absolutely loves them, especially with them being an Irish company too. The shipping took a while but that's to be expected and well worth the wait! ...They've washed well too so far.
22 janvier 2024
Very pleased
3 janvier 2024
Great quality socks...
9 janvier 2024
Great quality socks slightly pricey but…
Great quality socks slightly pricey but the quality does make up for the price a little. ideal for match days.
3 janvier 2024
Mixed feelings
Product did not arrive. No communication. Cannot recommend this company.
Please avoid.
Update: still no socks but have had a full refund and a voucher for future use. Look forward to trying again
21 décembre 2023
Fast service
21 novembre 2023
Tottenham Socks
Very happy with my purchase. Christmas present - retro socks for a Tottenham Fab. Great product. Exceeding my expectations. Fast delivery from Ireland. Highly recommend this company for unique gifts.
5 décembre 2023
Avis spontané
Got here in the end
My socks have actually arrived! Not had a great experience as they were ordered on 24 November with express delivery, but took till yesterday to get here.
Been in touch with them and to be fair to Jon, he always replied. It took a while on some occasions, but he did, answered my questions, and followed up on any actions he was taking.
Socks look great, bought them as a stocking filler and think they’ll be a great hit.
Just the dispatch delay/delivery mix up that let them down.
24 novembre 2023
Avis spontané
Réponse de sicsock.com
Dear Mark,
As per our previous emails to you, we are truly sorry to hear about the ongoing trouble you've faced with the delivery and our customer service. Your experience does not reflect the level of service we aim to provide.
I completely understand your frustration regarding the unrecognised tracking number and the lack of instant assistance through our chat and email channels.
The offer of a €15 voucher was our attempt to express our regret for the inconvenience you've faced. However, I completely understand your hesitation in utilising it. Please know that we take your feedback seriously and are working diligently to resolve the issue with your delivery.
I assure you that we're investigating the matter thoroughly and will take necessary steps to prevent similar occurrences in the future. If there's anything else I can personally assist you with or if you'd like further updates regarding your delivery, please do not hesitate to reach out to me directly at john@sicsock.com.
Once again, I apologise for the inconvenience and appreciate your patience. Your satisfaction is important to us, and we're committed to making this right.
Warm regards,
John
SicSock Team
No problems encountered with ordering…
No problems encountered with ordering or delivery. Item as described.
21 novembre 2023
Very promt service & delivery 👏
7 novembre 2023
Very nice socks and fsst delivery.
27 octobre 2023
Love my socks
27 septembre 2023
Great value for money
Great value for money, very comfortable socks nice colour options . Prompt delivery .
29 septembre 2023
My order delivered promptly
26 septembre 2023
Happy bees 🐝Happy feet
Cute Buzzy Bees socks that got here in no time and for a good cause. Perfect stuff 🐝
28 août 2023
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