Prompt response when I phoned, helpful and very courteous staff. Wait time for engineer was a bit long. The engineer was excellent, he worked quickly, resolved the problem, could not have been nicer... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I would highly recommend Siemens, because the after care is excellent. Our 12 year old Siemens washing machine had a leak and the engineer who came, within days of contacting, trouble shooted the pro... Voir plus
L'entreprise a répondu
The first encounter I had with the lady on the phone to book a home visit with engineer was very positive,she was frendly,helpful and efficient. The engineer did a home visit the following day at 8am... Voir plus
L'entreprise a répondu
Issue with coffee machine that looked to be damaged when cleaned. Contacted Sieman's CS who responded within an hour with details of repair option. Thankfully machine reset itself. Contact was courtio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient. Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities. Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
Coordonnées de contact
4,7
Excellent
212 avis
Demande des avis aux clients
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Excellent online booking service
Excellent online booking service. Timely phone call to arrange an appointment. The service engineer was very professional and fixed a minor issue with no fuss.
13 février 2025
Réponse de Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear that you had a smooth experience with the online booking service and that the engineer was professional and efficient in resolving the issue.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Réponse de Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're glad to hear that you experienced a timely, efficient service with a capable service person.
Thank you for your feedback.
Sam
Siemens Home Appliance Customer Service
Réponse de Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're pleased to hear that the engineer was on time and very professional.
Thank you for your feedback.
Sam
Siemens Home Appliance Customer Service
Microwave assembly drawings.
I was looking for assembly drawings for a microwave so I could dismantle and investigate an issue. Response was quick and concise.
13 février 2025
Avis spontané
Réponse de Siemens Home Ireland
Hello, thank you for your review.
We’re glad to hear you received a quick and concise response regarding the assembly drawings for your microwave. We appreciate your feedback!
Sam
Siemens Home Appliance Customer Service
Excellent technician good customer…quality service
Excellent technician good customer service
5 février 2025
Réponse de Siemens Home Ireland
Hello, thank you for your review.
It’s great to hear that our technician provided excellent customer service. We appreciate your kind words!
Sam
Siemens Home Appliance Customer Service
PRJW
Accurate information on time of visit, professional workmanship and pleasant staff
5 février 2025
Réponse de Siemens Home Ireland
Hello, thank you for your review.
We're delighted that you were happy with the accurate visit information, professional workmanship, and pleasant staff. Your feedback means a lot to us!
Sam
Siemens Home Appliance Customer Service
Prompt reply to my query
4 février 2025
Avis spontané
Réponse de Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear that we were able to provide a prompt reply to your query. We always aim to respond quickly and efficiently to assist our customers.
Thank you again for your feedback.
EJ
Siemens Home Appliance Customer Service
Item arrived on time and was easy to fit
15 janvier 2025
Réponse de Siemens Home Ireland
Hi, thanks for taking the time to complete our review.
We are pleased to hear that the item arrived on time and was easy to fit.
If we can be of any further assistance, please do not hesitate to get in touch.
Thanks, Mandy.
Siemens Home Appliance Customer Service.
Réponse de Siemens Home Ireland
Thank you for your review.
We’re so pleased to hear you had a quick and positive repair experience.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Excellent service
Easy to set up call, which was on time, and completed by a knowledgeable engineer
17 janvier 2025
Réponse de Siemens Home Ireland
Hi, thanks for your review.
We’re delighted to hear the call was easy to arrange and that the engineer provided knowledgeable service. Thank you for sharing your experience!
Thanks, Mandy.
Siemens Home Appliance Customer Service
I had a quick response to my call and…
I had a quick response to my call and the problem was fixed
22 janvier 2025
Réponse de Siemens Home Ireland
Thank you for your review.
We’re glad to hear the issue was resolved promptly and to your satisfaction.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Great service
18 janvier 2025
Réponse de Siemens Home Ireland
We truly appreciate your review.
It’s great to hear you were satisfied with the service provided.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Prompt attention from salesman on…
Prompt attention from salesman on advice on use of machine and delivered promptly also.
Thoroughly satisfied with customer service
Sinéad Gillett
17 janvier 2025
Réponse de Siemens Home Ireland
Thank you for sharing your review.
We’re so glad to hear you were thoroughly satisfied with the advice, delivery, and customer service provided.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Réponse de Siemens Home Ireland
Thanks for your review.
We’re delighted to hear the engineer was helpful and pleasant. Thank you for your feedback!
Thanks, Mandy.
Siemens Home Appliance Customer Service
Excellent service from the technician…
Excellent service from the technician who was efficient and helpful.
30 décembre 2024
Réponse de Siemens Home Ireland
Thank you for your lovely feedback!
We’re so pleased to hear the technician provided efficient and helpful service.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Oven Replacement
Our previous - Siemens - oven (12 years old) blew a fuse when the ceiling light dropped, and was uneconomic to repair. We settled on a very similar-looking Bosch from Power City to replace it. It was very close to Christmas, but the ordering, delivery and installation went smoothly.
20 décembre 2024
Réponse de Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear that the ordering, delivery, and installation of your new Bosch oven went smoothly, especially during the busy Christmas period. It’s great that you found a suitable replacement for your previous Siemens oven.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Efficient sourcing and delivery of replacement unit.
The replacement part was easily identified on the Siemens website and was delivered without delay on ordering.
29 novembre 2024
Réponse de Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re delighted to hear that you found it easy to identify the replacement part on our website and that delivery was quick and efficient.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Réponse de Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear that you found our website easy to use and that your delivery was speedy.
Thank you for your kind feedback.
Becki
Siemens Home Appliance Customer Service
Dishwasher repair.
I needed a dishwasher repaired. Siemens let me know the night before the 3 hour timeframe in which the engineer would arrive. I also received a phone call from the engineer 20 minutes before his arrival. He had the correct part that needed to be replaced,taking note of the error code on the dishwasher and worked quickly and efficiently. He was very professional and friendly and took the time to make sure the dishwasher was working properly before he left.
The only negative is the call out charge and that it took a week to get an appointment. Overall I am pleased with the service.
17 décembre 2024
Réponse de Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear that you were pleased with the service, the professionalism of the engineer, and the efficiency of the repair. We understand your frustration with the call-out charge and the wait for an appointment, and we will make sure your feedback is passed on.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Réponse de Siemens Home Ireland
Hello Mark,
Thank you for your review.
We’re glad to hear that our engineer arrived on time, identified the problem, and sorted it out efficiently. Your feedback is greatly appreciated.
Best regards,
Brett
Siemens Home Appliance Customer Service
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