Silvery Jewellery Avis 

442
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service was outstanding, we ordered a gift for a baby shower and needed it in a short space of time, and the team went out of their way to make it happen - Thank you

Noté 5 sur 5 étoiles

I cannot recommend The Silvery highly enough. I originally ordered a birthstone name ring, and it quickly became one of my most treasured pieces of jewellery. I wore it on my wedding day in rememb... Voir plus

Noté 4 sur 5 étoiles

The ring I got is very beautiful and the engraving was done very neatly. The ring had a chip/scrape and was a bit big so had to send it back for touch up and resizing. It was literally just a few days... Voir plus

Noté 5 sur 5 étoiles

Exceptional service kept up to date on the progress of your order daily & just luv your different products & loving caring family culture, thank you .

À propos de l'entreprise

  1. Fabricant de bijoux

Écrit par l'entreprise

Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

442 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(442)

139 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The company is excellent at…

The company is excellent at communicating the whole process. The quality of the products are excellent and it came out perfectly. The delivery was sufficient. I would recommend Silvery to anyone.

19 août 2025
Noté 1 sur 5 étoiles

FALSE ADVERTISING: presentation of birthstone v product received

I ordered the chain with both the birthstone (within the flower) and engraving on the coin (i.e., rather than separately) as a keepsake for our flowergirl, thinking that she could wear this on another chain at a later stage, if preferred. Opted to have an amethyst (purple) stone, to feature above her name and engraving on the back with our initials and the date of the wedding.

The item was prepared and delivered very efficiently, and beautifully packaged. Decided to open before giving this to the flowergirl, as Silvery had got the colour of leather wrong of an order we'd placed to have a bracelet made a few months back (which they then replaced).

Unfortunately, the size of the birthstone that we selected is too small to be seen or reflected, even with light behind (that it would not have when worn). This is certainly not the way that the pendant was promoted in the image on the website where a yellow stone is used. The dimensions of the coin and stone (although not the flower) are given but the marketing/presentation of the stone is misleading, particularly for an item that is priced at over R1,000.

silvery.co.za product teen-necklace-engraved-name-flower-birthstone-necklace

I contacted Silvery to engage them on this, excerpt from their response (sent by Jenine) below, this does clearly not address the issue of the misleading image used:

'Birthstones are natural materials, and their color is influenced by trace elements (for example, chromium in emeralds or iron in sapphires). As a result, when stones are cut into different sizes even from the same batch, slight variations in shade are to be expected. In addition, a birthstone size affects how light interacts with the stone. Larger stones allow light to travel through more material, increasing absorption of certain wavelengths and creating a deeper, richer appearance. Smaller stones have less depth, allowing light to pass through more easily, which can make their color appear lighter or less intense. This difference in how light is absorbed and reflected, along with natural variation, explains why the color may look slightly different depending on the size of the stone.'

Whilst the reviews logged on this site are mostly positive, Silvery has a trust index of 3.6 on Hello Peter with TWO other complaints (in June 2025 and august 2020) that note the same misrepresentation of the birthstone in their promotional image.

hellopeter.com silvery

I have gone back to Silvery to note these complaints and will address my own to the Advertising Regulatory Board, in addition, if they do not more adequately address the issue of false advertising on this item.

I'm all for supporting independent and small businesses but not if this is the outcome.

9 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Blown away by your service

Delivery was spot on time as per your manufacturing timeline. The daily progress notifications were next level. The necklace is so beautiful and the message and packaging so beautifully done. Thank you

18 août 2025
Noté 5 sur 5 étoiles

So happy with my purchase

I am very happy with the matching wedding bands I ordered for my husband and I. During the whole manufacture process, I was kept up to date. Brilliant product, brilliant service.

7 août 2025
Avis spontané
Noté 3 sur 5 étoiles

Silvery rings

The craftsmanship and style of the rings I ordered is incredible and so is the service I received. I have however only had my rings for about a week and the gold plating is already wearing off on both of the rings which is a bit disappointing

21 juillet 2025
Noté 5 sur 5 étoiles

Beautiful quality

Beautiful quality, incredible and consistent customer service, with speedy delivery, and the wrapping is the cherry on top. Thank you so much!

20 juillet 2025
Noté 5 sur 5 étoiles

I was so confused on what to get my…

I was so confused on what to get my husband for our anniversary until I came across Silvery! Amazing amazing amazing !!! Good quality and great service! My husband loved his bracelet and it was so special because it was personalised and engraved perfectly! Very impressed and happy with my order! 😁

20 juillet 2025
Noté 5 sur 5 étoiles

The whole experience was seamless and…

The whole experience was seamless and extremely professional and I was absolutely delighted to see that the necklace that I had ordered as a gift for a friend exceeded my expectations and was actually nicer than the picture on the website.

18 juin 2025

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