Silvery Jewellery Avis 

442
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service was outstanding, we ordered a gift for a baby shower and needed it in a short space of time, and the team went out of their way to make it happen - Thank you

Noté 5 sur 5 étoiles

I cannot recommend The Silvery highly enough. I originally ordered a birthstone name ring, and it quickly became one of my most treasured pieces of jewellery. I wore it on my wedding day in rememb... Voir plus

Noté 4 sur 5 étoiles

The ring I got is very beautiful and the engraving was done very neatly. The ring had a chip/scrape and was a bit big so had to send it back for touch up and resizing. It was literally just a few days... Voir plus

Noté 5 sur 5 étoiles

Exceptional service kept up to date on the progress of your order daily & just luv your different products & loving caring family culture, thank you .

À propos de l'entreprise

  1. Fabricant de bijoux

Écrit par l'entreprise

Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

442 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(442)

139 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Happy

Very happy with the order process and updates along the way. I would have liked the alphabet on my chain to have been slightly bigger though.

18 octobre 2025
Noté 5 sur 5 étoiles

I 100% recommend 👌 5 star very…

I 100% recommend 👌 5 star very pleased with my necklace and ita personalised perfectly , I made a mistake and I sent an email and they got back very quick and changed wjat I needed to change , absolutely perfect thank you so much

11 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I’m very fussy when it comes to…

I’m very fussy when it comes to anything jewellery, Nothing ever catches my eye, but I came across an advert of a silver cross that looked very well made and you could personalise it so I chose to get my late dads birthdate on it and the word dad, I was able to choose the font that closely resembled his handwriting and the format of the date and when I received it I was blown away by the shear quality and beauty of it. Jewlery is mass produce these days but these are crafted with care and skills that you can tell someone takes pride in their work. Absolutely beautiful and the quality is outstanding. If you want some jewlery that is crafted with care and skills that are not often seen any more I’d highly recommend choosing silvery, beautifully crafted, notified from start to finish of how they are getting on and when it will be at your door, you even get a little cleaning cloth for it. I certainly know where I’m getting a few Christmas presents from and who I’ll be buying from in future. Absolutely fantastic, Thank you.

11 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

The entire experience was ultimately…

The entire experience was ultimately positive with a beautiful outcome.

My request via the website was for the company to contact me once the design had been made so I could approve. This was ultimately done yet I was confused as their automated email’s kept giving me updates that could not have been accurate as I hadn’t received the email for approval yet.

It’s clear that my request for approval slowed down their process adding a couple days to the order yet I was happy to wait due to the final outcome and what I was asking.

Like I say above the experience was ultimately amazing and had a really beautiful and unique gift at the end however the automation caused too much anxiety for me. The company should be cognizant of the automation and in instances like mine they should communicate with the buyer earlier.

I cannot stress enough that my comments are far from negative as I would order from them again without hesitation, hopefully the comments will enable Silvery to be cognizant of this and ease the next persons anxiety.

17 septembre 2025
Noté 5 sur 5 étoiles

The communication everyday was…

The communication everyday was appreciated on the progress of my jewelry. And i appreciated that when i needed to make a change for the size it wasn't difficult and was done promptly. It is a present for someone so I hope they will like it as much as I do.

17 septembre 2025
Noté 5 sur 5 étoiles

Superb Quality and Customer Service

I have ordered from Silvery before and the ring that I received was exactly what I wanted- perfectly made and long lasting at a great price. Sadly, it was taken from me on a trip abroad under some exigent circumstances. I contacted the customer support, and Jenine was so kind in responding to my matter personally and empathised with my situation and helped me place a follow up order. Could not recommend enough

4 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

Delivery took too long

Delivery took too long, please do not think it is 3 days, it is more like 8 days.

17 septembre 2025
Logo de Silvery Jewellery

Réponse de Silvery Jewellery

Hi Letitia, thank you so much for taking the time to share your feedback. We truly appreciate hearing from our customers, as it helps us continue improving both our service and your overall experience with Silvery.

We’re sorry that the timing of your order didn’t align with your friend’s departure. Our website does clearly outline a 3-working-day crafting period and a 1–3 working-day delivery time, and your order was completed within this timeframe.
While we always do our best to meet special requests, we’re careful not to compromise the quality and attention to detail that define every item of Silvery jewellery. We hope you understand, and we’d love the opportunity to create something special for you again in the future.

Noté 5 sur 5 étoiles

Top class service

Top class professionalism and communication at all times. Very personalised and friendly service.

17 septembre 2025
Logo de Silvery Jewellery

Réponse de Silvery Jewellery

Hi Tiffany, thank you so much for your lovely feedback. Our team really works hard, and words of praise such as yours are very motivating.
We hope to see you back shopping at Silvery soon!

Noté 5 sur 5 étoiles

The perfect piece of jewellery

Great customer service, great communications (daily update on my order being made) and best of all quality and the perfect product. Had been looking for an infinity bracelet combined with leather for a few years and there particular one was absolutely perfect and well priced. Certainly returning for more....

16 septembre 2025
Avis spontané
Logo de Silvery Jewellery

Réponse de Silvery Jewellery

Hey Jason, thank you so much for your vote of confidence. We really try hard to combine great prices with excellent service and superior jewellery, and we're delighted that you found what you were looking for. We hope to see you back soon for another stunning item!

Noté 5 sur 5 étoiles

I ordered the Generational Copper…

I ordered the Generational Copper Bangle and had it personalized with engraving and adding a charm. I am so in love with this bangle! It is stunning and feminine.
Ordering online was easy and smooth, and I was updated every step of the way from when they received my order to chatting about logistics (I ordered the bangle and charm separately and they were very accommodating with the delivery fee).
Overall experience is 10 out of 10!

15 septembre 2025
Avis spontané
Logo de Silvery Jewellery

Réponse de Silvery Jewellery

Hi Alani, thanks so much for the lovely review. We're delighted that you had an awesome experience with us, and we'd love to see you back in the near future so we can wow you again!

Noté 5 sur 5 étoiles

Wonderful

Wonderful! My partner could not be happier with her beautiful custom made rings. Service was personal, like they really cared and took a personal interest. Constantly updated on progress. My happy partner is now going to be ordering the exact same rings with different birth stone for me! 😻

20 août 2025

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