The customer service was outstanding, we ordered a gift for a baby shower and needed it in a short space of time, and the team went out of their way to make it happen - Thank you
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I cannot recommend The Silvery highly enough. I originally ordered a birthstone name ring, and it quickly became one of my most treasured pieces of jewellery. I wore it on my wedding day in rememb... Voir plus
The ring I got is very beautiful and the engraving was done very neatly. The ring had a chip/scrape and was a bit big so had to send it back for touch up and resizing. It was literally just a few days... Voir plus
Exceptional service kept up to date on the progress of your order daily & just luv your different products & loving caring family culture, thank you .
À propos de l'entreprise
Écrit par l'entreprise
Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers
Coordonnées de contact
26 Crassula Road 8 Micro Park, Cornubia Industrial & Business Park Blackburn, 4339, Durban, Afrique du Sud
- +27 31 5694119
- info@silvery.co.za
- silvery.co.za
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Happy
Very happy with the order process and updates along the way. I would have liked the alphabet on my chain to have been slightly bigger though.
The writing font was to small on the…
The writing font was to small on the bracelet :(
My experience with Silvery was…exceptional and worth the wait. Their work is neat, smart and creative. Love my daughters gift. I have not yet given it to her as her bday is on the 21st Oct.
My experience with Silvery was outstanding because they always kept me updated about my purchase and the quality of their service is like no other.
I 100% recommend 👌 5 star very…
I 100% recommend 👌 5 star very pleased with my necklace and ita personalised perfectly , I made a mistake and I sent an email and they got back very quick and changed wjat I needed to change , absolutely perfect thank you so much
I’m very fussy when it comes to…
I’m very fussy when it comes to anything jewellery, Nothing ever catches my eye, but I came across an advert of a silver cross that looked very well made and you could personalise it so I chose to get my late dads birthdate on it and the word dad, I was able to choose the font that closely resembled his handwriting and the format of the date and when I received it I was blown away by the shear quality and beauty of it. Jewlery is mass produce these days but these are crafted with care and skills that you can tell someone takes pride in their work. Absolutely beautiful and the quality is outstanding. If you want some jewlery that is crafted with care and skills that are not often seen any more I’d highly recommend choosing silvery, beautifully crafted, notified from start to finish of how they are getting on and when it will be at your door, you even get a little cleaning cloth for it. I certainly know where I’m getting a few Christmas presents from and who I’ll be buying from in future. Absolutely fantastic, Thank you.
Absolutely LOVE my cross connector…
Absolutely LOVE my cross connector necklace. However, think they connected the chain on the wrong sides so the cross is slightly upside down.
The entire experience was ultimately…
The entire experience was ultimately positive with a beautiful outcome.
My request via the website was for the company to contact me once the design had been made so I could approve. This was ultimately done yet I was confused as their automated email’s kept giving me updates that could not have been accurate as I hadn’t received the email for approval yet.
It’s clear that my request for approval slowed down their process adding a couple days to the order yet I was happy to wait due to the final outcome and what I was asking.
Like I say above the experience was ultimately amazing and had a really beautiful and unique gift at the end however the automation caused too much anxiety for me. The company should be cognizant of the automation and in instances like mine they should communicate with the buyer earlier.
I cannot stress enough that my comments are far from negative as I would order from them again without hesitation, hopefully the comments will enable Silvery to be cognizant of this and ease the next persons anxiety.
The communication everyday was…
The communication everyday was appreciated on the progress of my jewelry. And i appreciated that when i needed to make a change for the size it wasn't difficult and was done promptly. It is a present for someone so I hope they will like it as much as I do.
Superb Quality and Customer Service
I have ordered from Silvery before and the ring that I received was exactly what I wanted- perfectly made and long lasting at a great price. Sadly, it was taken from me on a trip abroad under some exigent circumstances. I contacted the customer support, and Jenine was so kind in responding to my matter personally and empathised with my situation and helped me place a follow up order. Could not recommend enough
the outcome of what was made
the outcome of what was made, is more than expected. cannot wait for my son to see this
AMAZING AMAZING AMAZING
To say I was impressed is an understatement. They were kind, professional, fast and the quality is impeccable. Definitely a 5 star establishment.
Delivery took too long
Delivery took too long, please do not think it is 3 days, it is more like 8 days.

Réponse de Silvery Jewellery
Top class service
Top class professionalism and communication at all times. Very personalised and friendly service.

Réponse de Silvery Jewellery
The perfect piece of jewellery
Great customer service, great communications (daily update on my order being made) and best of all quality and the perfect product. Had been looking for an infinity bracelet combined with leather for a few years and there particular one was absolutely perfect and well priced. Certainly returning for more....

Réponse de Silvery Jewellery
I ordered the Generational Copper…
I ordered the Generational Copper Bangle and had it personalized with engraving and adding a charm. I am so in love with this bangle! It is stunning and feminine.
Ordering online was easy and smooth, and I was updated every step of the way from when they received my order to chatting about logistics (I ordered the bangle and charm separately and they were very accommodating with the delivery fee).
Overall experience is 10 out of 10!

Réponse de Silvery Jewellery
Wonderful
Wonderful! My partner could not be happier with her beautiful custom made rings. Service was personal, like they really cared and took a personal interest. Constantly updated on progress. My happy partner is now going to be ordering the exact same rings with different birth stone for me! 😻
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







