Simmer and Slice Ltd Avis 

306
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... Voir plus

Noté 3 sur 5 étoiles

Sadly delivery experience very poor. Still awaiting delivery after being told numerous times on the phone that it would be delivered next day by 6.00. Also told it would be returned to sender. But app... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch. Bread baker excellent. Hadn’t used one before, but it works well, and cook... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de plans de travail

Écrit par l'entreprise

At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

306 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(306)

5 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service, great delivery thank you!

14 décembre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you so much, much appreciated

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, great product.

6 décembre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you, much appreciated

Noté 5 sur 5 étoiles

great price

great price, great product, quick delivery

2 décembre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you, much appreciated

Noté 5 sur 5 étoiles

This was a great shopping experience

This was a great shopping experience. Superfast delivery and very happy with product. Would definitely recommend.

6 décembre 2022
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Réponse de Simmer and Slice Ltd

Thank you, much appreciated, think we had some courier issues as did the rest of the UK. At least this one got through :)

Noté 5 sur 5 étoiles

Excellent service. Promised next day and they delivered.

My delivery was cancelled by the company who were due to deliver.
I emailed Haus and they replied within 2 hours to advise me that they didn’t know why it had been cancelled by the delivery firm but promised my product would be delivered before 1800 the next day. The delivery was at my door before 9am. Excellent service

29 novembre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you, sorry for my delay... i am on catch up! Who can decide what these courier companies do! Drive me crackers! Thank you for your honest feedback and review! Glad you were sorted :)

Noté 5 sur 5 étoiles

Good price, swift shipping

Good price, swift shipping, even with a quick age check

11 novembre 2022
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Réponse de Simmer and Slice Ltd

The age check adds a slight delay but is an important step to ensure the goods get into the right hands!! Thank you for the feedback :)

Noté 5 sur 5 étoiles

Great service

Great price. Swift delivery. Very happy.

1 novembre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you, much appreciated

Noté 5 sur 5 étoiles

Exceptional Quality

Emile Henry Bread Cloche surpassed my expectations, it is much light that iron Dutch ovens and gives better results.

28 octobre 2022
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Réponse de Simmer and Slice Ltd

TRUE.... send pictures of your amazing bakes to our Instagram page!

Noté 1 sur 5 étoiles

Package been marked as delivered.Have…

Package been marked as delivered.Have not received any package and response from retailer and courier is almost non existent.Requested an update yesterday and have still not received any response.

11 octobre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Ooops, thank you for the feedback!

Noté 5 sur 5 étoiles

I made my first order a few days ago…

I made my first order a few days ago and unfortunately the tray arrived damaged . I emailed about this issues and a day later I had a replacement . Good quality and excellent customer service

11 octobre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you, much appreciated

Noté 5 sur 5 étoiles

This is the best service I have ever seen.

This is the best website, e-commerce platform and customer service I have ever seen. If only every company was like this!

10 octobre 2022
Avis spontané
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Réponse de Simmer and Slice Ltd

Thank you, much appreciated - Faster than my responses :) Your feedback is always welcome!

Noté 5 sur 5 étoiles

Splendid!

I purchased two high quality ceramic bakers from I love Haus as the prices were lowest I could find. As a much appreciated bonus, they gave me a generous first purchase discount. Also, time between order and delivery was less than expected. Highly recommended.

23 septembre 2022
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Réponse de Simmer and Slice Ltd

Thank you, much appreciated

Noté 5 sur 5 étoiles

I have purchased before from this…

I have purchased before from this company and they are very good , quick delivery and great range of items . Love my small knives very handy ...

12 septembre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you, much appreciated

Noté 5 sur 5 étoiles

Care and Attention

Prompt and friendly online+offline services! Fast delivery! Attractive discount!

9 septembre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you, much appreciated We try our best :)

Noté 5 sur 5 étoiles

Emile Henry’s

Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch.
Bread baker excellent. Hadn’t used one before, but it works well, and cooks an excellent loaf.
Good price for the product in comparison to other sites.
Will definitely use Haus again. Thank you.

1 septembre 2022
Logo de Simmer and Slice Ltd

Réponse de Simmer and Slice Ltd

Thank you, much appreciated

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