Simplespex.co.uk Avis 

After successful cataract surgery I needed to change the prescription on my existing glasses. The cost of reglazing was proving to be a difficult and expensive exercise as opticians have a strong preference to combine lenses with new frames. I turned to an AI search of online opticians which placed Simplespex at the top of the list with its near perfect Trustpilot score.

So nice to be able to phone a real person when following up on what Simplespex could do for me. George took my phone call and after several exchanges it was clear he was a highly experienced professional, was confident reglazing my existing frames and offered a highly competitive service. His approach and customer feedback convinced me he was the right choice to proceed with. Fast forward to safe receipt of my refurbished frames fitted with new premium lenses. George provided timely updates/insights as he proceeded with the reglaze and completed within the time frames posted on Simplespex website. The quality of the finished reglaze better than using a high street optician!

In short a highly recommended service. A top class result covering quality of reglazing/refurbished frames, reassuring professional expertise and great customer experience. What not to like!

Excellent customer service with great professional advice on my reglazing options. No pressure selling
unlike High street opticians .
Got my varifocals reglazed with high quality named lenses within a week at an unbelievable price.
I would 100% recommend

Great communication even on a Sunday. Fantastic repair

I had ongoing issues with prescription lenses fitted by my previous optician-it cost me not only money but also a lot of stress dealing with their mistakes. Then I came across Simplespex, and it was an absolute pleasure to have all the fitting issues resolved by George.

George is not only excellent at what he does, but his communication from start to finish is truly outstanding. On top of that, Simplespex offered the best price for prescription lenses compared to the high street.

Simply amazing service! I’m very happy and will definitely be returning in the future. Thank you, George!

Absolutely top class experience.
After more than five decades as a spectacle wearer this was my first venture into online optics.
What an outstanding service.
Promptly and expertly handled my order was perfectly fulfilled at a super price.
Very highly recommended for expertise and enthusiasm about what Simplespex do so very well

I can't stress enough that the customer support experience was great with this company. George, who handled my order, was brilliant and resolved a minor issue I had without any stress. Very happy and will absolutely be returning.

Rapid responses to requests. Excellent communication throughout. Delighted with the returned specs and the speed they were dealt with. Prices definitely an attraction.
I will never think of changing to any other company.
First class in every department.

My husband needed his specs repaired. We sent them in and because they were not acetate, they couldn't be mended... However Simple Specs emailed us with an alternative/similar frame option and told us they could fit the lenses into the new frame. It was a great suggestion.. the specs came back looking great and they credited us too as the alternative repair was cheaper... Great communication and service!

Great, professional service from George. Well recommended.

My Chanel reading glasses broke at the nose. I contacted Chanel and they told me that they couldn't repair them because they no longer made the parts. I contacted my optician and they could not repair them, and didn't know of any company that could. I resorted to contacting local reputable jewellers that carry out jewellery repairs but they didn't want to attempt to repair them. Fortunately, I discovered Simplespex online and sent them photos of my glasses and they told me that they could repair them. They were sent, repaired and returned within a week and the workmanship is excellent. I highly recommend this company.

Great communication, fast turnaround and excellent repair. Highly recommended. Thank you George.

This is the third time I've used Simplespex, George initially did an amazing repair on a pair of glasses that I had sat on, they come back like new, I have since had George reglaze My favourite frames twice due to new prescriptions, and I can't fault the service, George is very helpful and knowledgeable, And I have been delighted with my glasses every time, Fast and efficient service every time, Highly recommended.

Was so impressed by everything in this transaction - the communications, the end product, the packaging - that I came here to give a 5-star review.

Responded to my message & photos very quickly. George was very helpful and friendly. Very old much loved pair of sunglasses repaired. Would highly recommend

I sent off my reading glasses that had a broken side arm. Within a week I received them back all repaired perfectly. Very impressed with the service. Many thanks.

I had a pair of titanium frames that had came apart at the bridge – Simplespex did a perfect, invisible repair.

Excellcent service and work. Thanks!

Absolutely incredible service from these guys!! I damaged my new Brunello Cucinelli sun glasses frames whilst on holiday. I found these on Google and they repolished them to a brand new factory finish!! The service was also so fast! Can’t recommend enough.👌🏼👌🏼

I sent my glasses to Simplespex having been told they couldn’t be repaired as the spring hinge had broken. They were returned in a week - repaired, cleaned and with a personal note.

I highly recommend Simplespex and will use them in the future.

Received a second pair of deglazed glasses. Excellent turnaround. Highly recommended service.

Thank you George

Many thanks to George and his team excellent service
With good correspondences throughout and returned and fixed within a week on a tricky titanium frame .
You can certainly post to this company with total confidence .