Simplespex.co.uk Avis 

135
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can't be happier with my decision to repolish and reglaze my old frame. George has patiently answered all of my questions in a back-and-forth email exchange, and even helped me pick the best lens op... Voir plus

Noté 5 sur 5 étoiles

Top notch service! Only online company I found that offers Cocoa Mint frames so decided to give it a go having read the reviews. Was apprehensive as have never used an online glasses service and need... Voir plus

Noté 5 sur 5 étoiles

I have just received my latest pairs of Zeiss varifocals back from Simplespex. I have been a customer for many years now and am on my 9th pair. George is just the best. Always prepared to answer my qu... Voir plus

Noté 5 sur 5 étoiles

As a first time Zeiss ClearMind varifocal buyer I’d done a fair amount of research for several weeks before getting in touch with SimpleSpex. I had a pretty good idea what I wanted but still had a l... Voir plus

À propos de l'entreprise

  1. Opticien

Écrit par l'entreprise

We provide prescription glasses and sunglasses repairs, prescription lenses (including reglazing your own frames), branded varifocal and driving lenses from Essilor, Zeiss, Seiko, Hoya and more. We also provide new frames and various glasses customisation services.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(135)

38 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent quality service

Excellent, quick and quality service. I sent them my branded eyeglasses with sunken hinges where the frame arms had come off. In both instances, my glasses were repaired perfectly, and were returned in a couple of days, securely packaged. I highly rate this company and wish to say thank you.

1 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Fortunate to have found Simplespex and George.

I feel very fortunate to have stumbled upon Simplespex after my local optician said that the broken arm could not be repaired (on £500+ pair of glasses). George was so professional and reassuring. The repaired glasses are like new and I cannot recommend him highly enough. I will have no hesitation in returning to George for my next pair of glasses. Thank you for a great service.

25 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Very Satisfied Customer

I have never before ordered frames or lenses from the internet and was very adamant.
I have been using varifocal lenses over the past 15 years. My current frame was snapped in the middle whist cleaning.
I have contacted Simplespex and spoke to George whom I have found to be extremely professional and knowledgeable in his trade. I have sent him the frame that I have bought myself together with my broken frame.
George has fitted top of the range Zeiss varifocal lenses to my new frame also has fitted my previous lenses from the broken frame to a new frame supplied by Simplespex themselves.
I have now received both frames and am extremely happy and delighted with both of them.
I highly recommend Simplespex to anyone.
Thank you again George for the job very well done.

6 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Super company

Received my glasses in just over a week( 2 pairs) just great! George, you’re a ⭐️, would highly recommend !! Many thanks for all your help, again 😊

16 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent company.Exceeded…

Excellent company.Exceeded expectations.
And you can speak to them on the phone,I was amazed.
Very good customer service and advice from George.
What can I say… fast and efficient with real value for money. I was delighted. Many thanks Jo johnson

6 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, reasonable cost, quick turnaround and skilled people. Give them a call and you get to speak to an actual and knowledgeable human. They deserve their high scores here.

17 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding and a good price

Outstanding. They even do premium glass lenses as well as really good plastic ones.

Reglazing by post takes a bit longer than the previous company I tried but it's worth the wait, if they don't have quite what you are looking for then they offer options if you e-mail.

20 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Service

Exceptional service, quick turn around, my broken pair of glasses is as good as new. The most impressive part of their service was making out time to explain in detail how they fixed it. They also made sure to return the little piece left from my broken hinge.

27 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, highly recommend.
Sent glasses off and issue diagnosed and rectified very quickly. Received glasses back Swifty. Very reasonable price to boot.
Thank you very much 👍

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Fit for purpose

What a fit for purpose service.Thanks George for good communication and advice. You stepped in when my opticians could not offer me a after sales repair service. And they charged me a lot of money for my vari vocals.
I received my new frames within a overnight turn around.
I will certainly use Simplespex again.

11 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

They repaired my rimless specs really quickly and, as requested, swapped out the old plastic arms for replacement metal ones. Also, a few weeks later I lost a screw from one of the arms and they sent me some replacement screws the same day (on a Sunday!!) free of charge. What a great service. Special thanks to George.

14 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service - really quick and lovely communication from George.

Would definitely recommend and will use again.
Thanks :)

4 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

First class repair work and excellent…

First class repair work and excellent communication. George repaired my mother's spectacles beautifully, swiftly and for a very fair price, when the high street optician who sold her the glasses, simply offered to sell her a new pair at significant cost.

They, and all the other high street opticians should take a lesson on the importance of customer care and aftersales service from this highly skilled professional.

I would recommend Simplespex services without hesitation.

30 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Enquired online and had a reply over the phone within the hour. Easy to use website, chose the repair and paid online. Glasses returned quickly. The repair is brilliant, an acetate frame that had cracked in two across the bridge, looking at the glasses when wearing them you would never know. Definitely recommend.

9 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Really top service

Really top service. They repaired my frames (broken spring) and had them back with me within three days. They did a great job, and for a good price too. Warmly recommended.

6 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Impressive service!

I have now had 3 impressive services carried out by George at Simplespex. Two of them were frame repairs and one I had new prescription Zeiss lenses fitted to my new frames.
George is so thorough that if he comes across a problem with an order he will make contact to make sure you are fully in the picture. This is unique in online ordering as you are immediately put at ease knowing that your order is being handled by a knowledgeable and trusting person.
My new lenses from Simplespex were almost half the price of my local options, another reason that I highly recommend their services as they cannot be matched.

26 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

George did an outstanding job replacing…

George did an outstanding job replacing broken the sprung hinges on my daughters frames. He then went beyond the brief and straightened the arms. The glasses now look like new. I and my daughter were very impressed with his work and the speed with which it was carried out.

18 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Sat on my Raybans on holiday

Sat on my Raybans on holiday. Bent and twisted frame. Lense popped out. Thought they were done.
Found Simple spex online. Sent on Wednesday received back on Saturday. Like brand new. So happy. Recommended 100%

9 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Exemplary advice and service which I cannot praise enough

Exemplary advice and service which I cannot praise enough. When gardening I broke the frames of my prism bifocals the lenses of which were new and very expensive. The lenses weren't hurt and so I wondered if I could continue using them by getting the frames repaired rather forced to get new glasses altogether. Contacted Simplespex and had a chat, via email, with an expert who advised me that my old frames could be soldered, or, would I prefer to simply replace my old frames with brand new ones he had located in the old stock of their manufacturer. (That's what I call going the extra mile!) As the latter option was very reasonably priced I decided to go for the new frame. Ordered the repair online, posted my broken glasses off to Simplespex, a mere matter of days later an email told me my repair had been done and my prism lenses in beautiful new frames arrived by special delivery the next day. I now basically have a pair of new glasses better than the originals without breaking the bank! You just don't get service like this these days at an affordable cost. Just great. I recommend Simplespex unreservedly and if you are looking for a repair, or anything else to do with you glasses, done by someone who knows exactly what they're doing this is the place to go without doubt! *****

17 août 2023
Avis spontané

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