I can't be happier with my decision to repolish and reglaze my old frame. George has patiently answered all of my questions in a back-and-forth email exchange, and even helped me pick the best lens op... Voir plus
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Top notch service! Only online company I found that offers Cocoa Mint frames so decided to give it a go having read the reviews. Was apprehensive as have never used an online glasses service and need... Voir plus
I have just received my latest pairs of Zeiss varifocals back from Simplespex. I have been a customer for many years now and am on my 9th pair. George is just the best. Always prepared to answer my qu... Voir plus
As a first time Zeiss ClearMind varifocal buyer I’d done a fair amount of research for several weeks before getting in touch with SimpleSpex. I had a pretty good idea what I wanted but still had a l... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We provide prescription glasses and sunglasses repairs, prescription lenses (including reglazing your own frames), branded varifocal and driving lenses from Essilor, Zeiss, Seiko, Hoya and more. We also provide new frames and various glasses customisation services.
Coordonnées de contact
Royaume-Uni
- simplespex.co.uk
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Absolutely professional service
Absolutely professional service. I wanted to make enquiries about their service so I left a message. George phoned me back after 5pm and with great courtesy and patience guided me through the system. I sent my old spectacles off and again received a call from George to say that they had received them and we had a further discussion about what I required. Nine days later I received an email to say that they were on their way back to me and I received them the next day. They looked like new glasses but with new premium lens fitted and they are superb. They could teach other suppliers (and household name providers) how to do things properly and I saved £100’s.
Best Glasses repair company
Great Service, used other glasses repair firms before and they took a month to repairs some glasses . Simplexspex repaired a Sunken Hidge, which I thought was impossble to repair, but Simplespex repaired it in 2 days. Simplexspex are amazing!!!!!
Amazing repair service
Amazing repair service. Really quick and an outstandingly good repair that you can't even notice. My favourite pair of glasses are back in working order in only a couple of days and for a really good price. They were really helpful, helped me work out which type of repair I needed to select, and had my glasses back to me in a couple of days. I will definitely use them again and would recommend them to anyone needing glasses repairs.
Great spectacles repair service
I used Simplespex to repair a pair of well travelled sunglasses that were broken across the bridge. I chose to use Simplespex after reading favourable reviews and am very pleased with the service that I received. Before placing my order I was given a clear description of the service. Despite the repair proving more difficult than expected, I was informed of progress and promptly received nicely repaired sunglasses at the original quoted price, all very well presented. I would certainly use Simplespex again.
Fantastic service. Excellent quality of workmanship.
I found Simplespex by chance and I am so very glad I did. George is incredibly helpful particularly when you don’t know which repair you need done to your glasses
The repairs I had done were excellent. I even received a refund because I chose the incorrect repair. George did the correct repair and refunded me the difference. My absolutely favourite pair of glasses is up and running again.
I can’t thank George enough for his unbelievable service. Something that is generally non existent nowadays.
I’m telling all my friends about Simplespex.
My husband and I now intend to get our next pair of glasses from Simplespex.
I can’t wait!!
Service and honesty.
Service and honesty. Second time I have needed their services and again found to be exemplary.
Excellent service
Excellent service - 100% satisfaction - perfect repair to a prized pair of sunglasses
Fantastic service from a maestro
Have just received my new spectacles and they are fantastic! George spent an hour fitting the frames to my face and taking an accurate assessment of my pupil distance and position. Do not underestimate this process as it is essential to the ultimate comfort and performance of your spectacles. He then made up the frames with the new lenses to a superb level of accuracy. You will need to supply George with an accurate current prescription. I used Boots at Eltham.
Exceptional experience yet again
George at Simplespex is our first thought whenever we have damaged glasses or sunglasses. The service you receive is amazing, fast, friendly and efficient, and above all, the prices are so very reasonable, its hard to imagine any reason to go elsewhere. It is also worth mentioning, that we have had several very minor repair work made to frames in the past (minor to George, major for us!), and although we were charged such a modest amount, the packaging and condition of the glasses on return was just amazing. Can't recommend this company enough.
Get these guys to make your glasses
The company is incredibly helpful and the finished product is just perfect.
Responded to query quickly and…
Responded to query quickly and helpfully
Supplied frame at very good.price well.packed and timely
would recommend, a!ready have.
Great repair for Silhouette glasses
My silhouette glasses had a separated arm, twisted titanium frame and odd shaped nose pads. My Optician wouldn't repair, others likewise. Found Simplespex on line and wasn't sure. Found exactly the right package to chose, had email back confirming (sent some photos) sent via sign for royal Mail. 3 days later i received all back in one piece in great condition. Kept informed (repair done in one day). Great service, fast and fairly priced. Normally I don't write reviews but this firm needs to know how good they are.
An Excellent Job Well Done
This day & age, People & Businesses are becoming less honest & trustworthy. I have to say that I am extremely pleased and gratified by the service of Simplespex. I was anxious & concerned before I even went ahead with sending my glasses to them for repair. I went with the £40 Silver package plus £7.50 for them to return my glasses by Special Delivery. I had to pay £7.65 to send my glasses to them on Monday and by the Friday I had my glasses back. I have to Thank them, truly, for what a great job & the care taken in packaging & also returning of the old parts that they replaced.
Although I wont be needing the old parts, I recognised them & I feel very reassured that Yes the parts were replaced as I requested.
The solder repair to the snapped off joint looked impeccable, I cannot see any sign/sight of the solder or burnt area at point of solder, it's a crisp clean job well done. Its wonderful to have a great job done, smooth service and with honesty and integrity. Thank You Simplespex :oD
Highly recommend
My glasses were damaged when I got hit in the head by a tall train ticket barrier panel. Both my usual optician and the manufacturer concluded that the frames were irreparable. The Simple Spex website helped me to figure out what repair was needed (a new sunken/hidden hinge) and so I thought I would give them a go. I'm delighted with the result, speed of service, and competitive pricing.
Exceptional Service
Required a broken hinge repaired on my specs. Posted by recorded delivery on late Thursday afternoon. Email on Saturday to say that the repair was complete, and they were being sent back to me. Arrived Monday morning. So good I decided to go out of my way and write a review. Brilliant service and to be commended.
No need to buy new frames - there guys are great!
Service so good it moved me to write a review!
Price was no brainer, great value for money getting a pair of frames repaired so cost effectively was very important.
Communication and email responsiveness was great, I asked a question and had a response with a day.
Finally quality/speed, I sent 3 frames off for repair and had them back in under a week! Saved me over £500 in new frames.
reglazed my glasses with Tokai lenses
reglazed my glasses with Tokai lenses. Customer servise is very quick-responding and helpful. Shipment is quick as well.
Excellent speedy service
Excellent speedy service. Damaged my titanium frame specs again, having previously been repaired by Simplspex. Sent on 13 December, received quick email response explaining work to be done. Glasses returned 22 December in first class order despite Christmas postage problems. Many thanks. Strongly recommended.
Superb service
The most friendly, professional glasses repair company. Fantastic job on rimless, and extremely reasonable costs. Thank you.
Excellent service, friendly staff and fast delivery
Fixed my Armani glasses (nose pad arm had broken off) which I thought couldn’t be fixed and was going to spend hundreds in getting a new pair but to my amazement they fixed them and they look as good as new now. Excellent service and friendly staff.
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