I purchased a V2 pen. It arrived quickly but I kept having trouble getting it to write. Customer Service helped me with some things to try to fix it, but they didn't work. I was expecting a new nib... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Simpl yet elegant. I happened to come across an ad for Simplpens and I’m glad I did. As a stationery hobbyist, I’m always on a hunt for an affordable yet functional and effective. The sleek pen ba... Voir plus
L'entreprise a répondu
Simplpens shipped pen, and sent confusing and contradictory shipping info. It missed the delivery date and the birthday it was intended for. Simplpens apologised, they had ‘technical... Voir plus
I have always loved beautiful stationery and ‘proper’ pens. Am delighted to say that these are pens that give you the option of using cartridges or good old fashioned ink in a bottle. If using bottled... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
As a brand founded in Karlsruhe, Germany in 2019, we take pride in our commitment to quality. We carefully select only the best materials and work with trusted manufacturers to create pens that are built to last. Our collection includes a variety of colors and styles, so you can find the perfect pen that matches your personal taste. Our commitment to quality also extends to our customer service. We provide fast and reliable shipping and are always available to answer any questions or concerns you may have. We want you to be completely satisfied with your purchase, and we'll do everything we can to ensure that you are. Thank you for choosing Simplpens for all of your writing needs. We hope that our pens will bring a pop of color and simplicity to your creative journey, one stroke at a time.
Coordonnées de contact
30 North Gould Street, 82801, Sheridan, Etats-Unis
- support@simplpens.com
- simplpens.com
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Product and Service. Highly Recommend.
I purchased a V2 pen. It arrived quickly but I kept having trouble getting it to write. Customer Service helped me with some things to try to fix it, but they didn't work. I was expecting a new nib, but the sent me a whole new pen! The new one writes beautifully out of the box. I highly recommend these pens, not just for their beautiful construction and smooth writing but also for the team that stands behind the work.
Worst pens in the world.
Worst pens in the world.
I have THREE pens. They have sent me a new one when the one I received didn't work
None of them work. I have just received the new "upgraded" version after waiting months and impossible to get the ink to flow. Scratchy and stops working after a few lines.
Bad luck? I don't think so, I think they lack a good quality control.

Réponse : Simplpens
Budget blown on snazzy marketing - shame about the pen
Simplpens shipped pen, and sent confusing and contradictory shipping info. It missed the delivery date and the birthday it was intended for.
Simplpens apologised, they had ‘technical difficulties’ but expected me to keep the pen, I repeated my request to return it for a refund but they persevered, requesting I try it out as they felt I’d love it!
Here’s my feedback for the Ventura pen - it’s not worth £30.
IMO They blew their budget on ‘high end’ marketing and should have saved some money for the pens build and quality.
The aluminium feels thin and likely to ‘dint’. The ink converter is lowest quality. The screw thread on the barrel is a little offline and this mean the pen isn’t perfectly straight. I found an Australian review on you tube that said exactly the same, suggesting their quality control is absent.
The packaging is cheap. The logo in white in the centre makes the pen look cheap.
So I’m returning the pen, and Simplpens are making me pay insured tracked international post to the US, so I’m $10
out of pocket for a pen, I really don’t want and arrived too late because of their admitted technical issues.
I suggest readers of this review also check out other independent YouTube reviews.
My new favorite fountain pens
I ordered two Ventura pen. One medium nib and one fine nib. Right out of the box they looked gorgeous. The medium I filled up with ink directly then wrote and drew with it. It was sublime. The fine nib I had noticed was out of alignment from the feed on the underside. The wonderful support staff helped me get this sorted out in no time and now I have both pens working amazingly. Love, love, love these pens. Will definitely be getting some more. Next I'll try the Ventura II with clip. Thanks to the wonderful quality and support I am incredibly satisfied.

Réponse : Simplpens
I just got this pen today
I just got this pen today. WOW! What a pen. Beautiful ink flow. I am looking forward to using it everyday.

Réponse : Simplpens
Disappointing Experience, No Product Received
I placed an order before Christmas as a gift, however, when it still hadn't arrived after 2 months I initiated a ticket with their customer support. After some runaround about the location of my order I was told that it was lost by the carrier and there was nothing they could do. Further, they could not provide a replacement for the products that were ordered due to stock shortage, and expected me to be satisfied paying for a different colourway.
They did offer to include another pen (still not anything that matched my original order), but in the end a refund was issued because I was not satisfied with the resolution. Disappointing outcome as I was very interested in receiving this product for myself and the intended gift recipient.

Réponse : Simplpens
I bought these 2 for one
I bought these 2 for one, and one worked awesome, but the other had a problem. I contacted customer service. They were great. They gave me a few things to try. Unfortunately it didn’t work. So they sent me a replacement at no charge. It arrived fast, and works assassins to. Thank you. I highly recommend these pens.

Réponse : Simplpens
Worth the Price
A co worker recommended the pen. I immediately noticed the difference between every other pen I’ve used. It has a good feel, and a consistent, smooth delivery of ink.

Réponse : Simplpens
Very impressed
Ink capsule fitted easily and flowed immediately - lovely smooth flow when writing / very impressive

Réponse : Simplpens
Great pens buy them
Beautiful product, lovely website
Enjoy writing again as opposed to typing
These will also make a great gift
Very reasonably priced
Will definitely be buying again

Réponse : Simplpens
Stunned!
After personally using various more expensive pens. I was delighted with the smoothness and performance of this pen!
What a Bargain!!!

Réponse : Simplpens

Réponse : Simplpens
pens have arrived on time they r…
pens have arrived on time they r writing very smoothly
liked them

Réponse : Simplpens
I didn't expect something so lovely for…
I didn't expect something so lovely for such a reasonable price! Ordered two, and will be back for the grey/black one when back in stock. Makes writing pleasure. Maybe I'll get that novel written after all! Haha!!

Réponse : Simplpens
Lovely pens
Lovely pens. Well packaged with good instructions. I like the fact it works with cartridges and ink. Love the purple ink! Very comfortable and good looking pen.

Réponse : Simplpens
Nice pen, good support
To begin with, the pen I bought is very nice, but the company also has a very good support, quick anwers, etc.

Réponse : Simplpens
Great colour choices
Great colour choices, the pens are light and write so smoothly. I have one at home and one in the office, which is where everyone comments on the pen. Love how individual it looks, will be back for more.

Réponse : Simplpens
Two great pens, that write beautifully and are great value for money
I ordered two pens, one with a medium nib and one with a fine nib. Both are excellent, they write beautifully, they feel great and look fantastic.
They are great value for money, ordering was really easy and they arrived on time.

Réponse : Simplpens
Fantastic
I ordered 2 pens. Love the colours. They were sent quickly.
I think i will be getting more !

Réponse : Simplpens
Very fast shipping
Very fast shipping, even in Maine. These pens write way nicer than I was expecting and now I plan on getting more for gifts.

Réponse : Simplpens
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







