Simplycarmats Avis 

993
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the word go this company could not have been more helpful. Good communication answered my query very quickly delivered the mats within agreed time scale. They were very well finished fitted perfe... Voir plus

Noté 4 sur 5 étoiles

Positive points are, the mats are gorgeous. I chose Grey with Orange trim to match my interior and exterior and they look stunning. Negative points are, the initial order email states I'd recei... Voir plus

Noté 5 sur 5 étoiles

Bought odourless rubber mats and boot liner for a new Range Rover Sport . Very fairly priced and great quality. Rubber is quite thick and mats fit perfectly. Great communication on delivery . R... Voir plus

Noté 1 sur 5 étoiles

3 weeks delivery only to receive half the mats for the car, on top of this the 'premium' mats are poor quality with over cut in areas, unfinished and threading edges. Additionally, the smell of the ru... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

993 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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3,8

Tous les avis

(993)

41 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good quality.

The carpet we bought is a good fit for our van. Came with in the time frame they gave us over all good value for the money.

15 octobre 2024
Noté 5 sur 5 étoiles

Good advice for what mats to get

Good advice for what mats to get. Great service, very helpful. Brilliant seller contact.
Brilliant quality mats, perfect fit. Even quicker despatch than originally planned.
Would fully recommend their services, and without doubt would use them again.

29 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

The car mats were delivered in good…

The car mats were delivered in good time and looked great. Unfortunately the factory had made the holes to large for the floor grommets. I got in touch via email and was able to sort it out quickly. The upshot was they remade the front mats along with our chosen colour trim and logo. Just received and they are perfect. I must say the customer service has been first rate which makes a pleasant change these days. To me communication is the key and in this case I cannot fault it. On each occasion of me emailing Dan and Jeff they responded in less than 5 minutes. What more can you ask for. Well done!

15 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Quality Product with that fits well.



Dear Sir or Madam

We just want to say how much we appreciate the protective covers we ordered from your company.

We recently purchased a Kia Sportage GT Line S and needed to protect the cargo space as we have two dachshund dogs. We also use the cargo space with the rear seat lowered in order to stow two full sets of golf clubs plus two electric trolleys. Hence the need for protecting the upholstery of our new car.

Your covers fit very well with proper openings around the speakers and internal lights so there is no compromise in leaving the covers in place at all times. We still have the flexibility of just lowering one of the seats too.

The quality is excellent, and we are very pleased with them.

Thank you for a superb product

Yours faithfully

John Penson

1 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Not a good mat…

The holes drilled in the mats do not match the pegs on the floor panel of the car.
The mats were CORRECTLY selected and fit the foot well, but because the anchoring holes don’t lineup they don’t sit evenly.
The holes were not just cut in the wrong locations, but not properly finished either. The two part plastic gromet inserts that that line the holes weren’t properly seated and don’t properly lock into each other. Delivery also took longer than expected.

25 août 2024
Noté 1 sur 5 étoiles

Completely wrong

I ordered rubber car mats for a Agro X and 3 weeks later got sent mats for a Lexus RX 450H 2009-2013, I am very disappointed at this, will not be able to send them back as cost too much, I paid £15 for postage as it is to Channel Islands.

20 août 2024
Logo de Simplycarmats

Réponse de Simplycarmats

Hi, we’re sorry that there has been an issue with your order, there has clearly been an error and we have emailed you asking for more information so we can replace the order for you, which would be free of charge.
We do not expect customers to pay to return wrongly shipped items or for you to incur more costs for an error that is on our behalf.

Ideally we would expect you to communicate with us first before leaving a negative review which doesn’t make sense and isn’t helpful to customers. Had we not communicated with you then I would totally understand the review?

Please can you come back to us so we can address the issue for you.

SCM Customer Services

Noté 5 sur 5 étoiles

Good product

Arrived quicker than expected. Had numerous mats for different cars. Just wish they would sell front mats only as the back ones never wear.

19 août 2024

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