Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... Voir plus
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Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... Voir plus
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Wonderful dried food. Tried many sensitive brands for our labrador until Simpsons was recommended to us by a colleague. Since trying this he is now fit and healthy and no longer experiences any p... Voir plus
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Good food, quick service, what's better than that? Our lad, a Street Dog from Bulgaria, who was rescued by an excellent Shelter, Streethearts BG, run by two English folk, with other excellent helpers... Voir plus
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I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic op... Voir plus
L'entreprise a répondu
Simpsons Premium is a independent, family owned and run business founded in 2009. Providing natural, complete dog and cat food ranges of dry food, wet food and treats. With the help of leading nutritionists, we have created a wide range of wet and dry food with your pet in mind, taking into consideration their health, wellbeing and dietary requirements. For dogs, we have varying flavours of sensitive, grain-free, Organic and high-meat dog food, as well as puppy food that provides all the nutrients for a growing dog. For cats, we have wet and dry food made with a range of healthy ingredients, as well as an organic wet adult food that will give your feline a balanced, natural diet. The products do not contain any artificial colours, flavours or preservatives and this also includes the raw ingredients.
Unit 17b Makerfield Way , WN2 2PR, Wigan, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great service and so quick with delivery. Like the new subscription option too!

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Fantastic dog food,it keeps my girl in great shape.my order always arrives quickly, and I love the loyalty points.

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My dog loves the wet and dry food!!He now eats everything i give him.

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Been using Simpsons premium for over ten years now, best by a country mile, unbeatable.

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Our GSP Flynn has been on Simpson’s food since he was a puppy. It is of very high quality, easy to digest and he thrives on it. The food is easy to order and always arrives promptly.

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Good food, have fed for a few years now. Dogs enjoy and in good condition. Very good service as well.

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We love Simpsons food! It’s no rubbish formula means our dog and cat get all the nutrition benefits without the yucky bulking stuff, leaving them healthier and happier.

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My dogs love the lamb and rice recipe and the air dried treats .

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first class service as always, great dog food all my dogs from pups to old age, never had a problem with it,

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The order arrives quickly and the food (cat wet and dry) is such good quality I wouldn't want to feed my cats anything else.

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Fantastic service as always, our pooch loves the food and has being having it since he was a pup he is now nearly eight and is still loving it and also as healthy as ever which is very much down to having a good diet.

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Order is usually delivered after one day with no delivery charge and my dog loves this food.

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We’ve only just started my whippet on the Simpsons Premium Chicken & Potato, and he immediately ate the portion I gave him, and he’s a very fussy boy! I will definitely update my review with how he does after a few weeks - I have a good feeling it will still be positive.
This review is mainly for the customer service I received via Instagram. Super friendly, helpful, and keen to know how he got on with the food when he eventually tried it.
I have seen a few reviews criticising the customer support, but I couldn’t have asked for better. Really hoping my whippet does well on this food long-term! 🤞🏻

Réponse de Simpsons Premium
I have purchased Simpsons cat food for the last 4 years now out of stock why without any explanation trusted this company.

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I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic options (more of that please). Delivery is always quick and reliable. It's a pleasure to support smaller and more personal businesses. Highly recommended.

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Excellent service as always of a brilliant product which my senior dog loves. Thank you.

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Have always used this food - the dogs love it. Always an excellent service too

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