Ordered early on recommendation from reviews. Order delivered on specified date. Blanco sink and tap fitted today and look lovely. Great value. Only gripe is the 2 year warranty which I queried as bla... Voir plus
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Lisez les avis des autres
Would have given 5 stars but long dispatch nearly two weeks to receive order. Item arrived broken, contacted customer service by chat and email and received quick assistance. Sent item back and receiv... Voir plus
We order a Bosch gas hob on Monday which was delivered at 2pm on Tuesday. Including the cost of delivery this was £2 cheaper than Curry's not a huge saving but better in our pocket than Curry's prof... Voir plus
Modern Kitchen Services supplied our recent purchase of a Franke Vital Capsule tap. They were significantly cheaper than buying from Franke direct (less than half price) and also much cheaper than the... Voir plus
À propos de l'entreprise
Coordonnées de contact
40 Easter Inch Court, EH48 2FJ, Bathgate, Royaume-Uni
- contact@sink-tap.co.uk
- sink-tap.co.uk
4,6
Excellent
843 avis
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A répondu à 50 % de ses avis négatifs
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VERY GOOD SERVICE FROM THE CUSTOMER…
VERY GOOD SERVICE FROM THE CUSTOMER SERVICE TEAM ONLINE
12 février 2025
Avis spontané
Ordered gas hob that had to come from…
Ordered gas hob that had to come from Bosch.
Was pre warned of delivery timeframe that was fine
Excellent communication when posing the questions before ordering and when the hob was dispatched tracking information was provided
The cost of item was £70 cheaper that the normal big supplies
6 février 2025
Was a 5 day delivery
Was a 5 day delivery. Took almost 3 weeks. I pay delivery costs for a reason
3 février 2025
Good service
30 janvier 2025
Very Poor customer service
Very Poor customer service! I ordered a sink on 4th January and it was not delivered until 30th January. I had no warning of any delay for delivery. And no email communication from them explaining there was a delay until 29/01 when i had chased my order several times. You can’t phone them as they don’t publish their phone numbers on the website. You are expected to follow the link on their order to see what they have posted. It was not kept up to date and not always accurate, so not helpful.
I shall not buy from them again!
30 janvier 2025
Avis spontané
Réponse de Modern Kitchen Appliances
Dear Customer,
We sincerely regret that your experience did not meet your expectations, and we truly appreciate your feedback. Customer satisfaction is extremely important to us, and we are sorry for any frustration caused.
We would like to clarify that the estimated lead time at the time of your order was approximately three weeks due to a slower time in manufactures as per New Year holidays. We delivered your goods on January 30th as expected and as informed prior delivery . We also exchanged emails with you to ensure clear communication throughout the process. From what I have also checked we did reply to your communication via our chat and email as soon as you contacted us.
Best regards,
Modern Kitchen Appliances Team
New Siemens Hob.
New Siemens Hob.
Delivered the day after ordering despite some appalling weather.
Installed the same day and worked well.
Delivery driver was very polite.
Modern Kitchen staff very helpful with pre-order queries.
23 janvier 2025
Good Service
This company was the only place I could find with a 71cm induction hob available (ours had broken and we needed a replacement to fit our worktop)! I checked on my order progress by online chat and email - both were responded to quickly. The hob was delivered as advised by email. One small thing - none of the enclosed user manuals were in English but I found one online. I would use this company again.
15 janvier 2025
Fantastic price and free delivery with…
Fantastic price and free delivery with choice of day
16 janvier 2025
Great service and excellent prices….
15 janvier 2025
Easy website to navigate had the item…
Easy website to navigate had the item in stock and delivered within a couple of days, cannot ask for more will use again.
9 janvier 2025
Good Service, great Product
Bought a Bosch Ceramic Hob, good price, quick delivery. No problems at all.
6 janvier 2025
Amazing value and great service
Modern Kitchen Services supplied our recent purchase of a Franke Vital Capsule tap. They were significantly cheaper than buying from Franke direct (less than half price) and also much cheaper than the next online dealer. I had to wait until the tap arrived and the plumber had fitted before leaving my review to be 100% sure it was a fully working genuine part. It is. Great company providing amazing value.
27 novembre 2024
Really happy with this company
Really happy with this company. Great price for the hob (£140 cheaper than B&Q!). Rapid response to queries. Next day free delivery and courier arrived within the time slot advised. 5 star service. Thank you.
10 décembre 2024
Avis spontané
Delayed and refused to cancel order and refund
Company has no phone number. My order was delayed by a very long time. I asked the company to cancel my order and refund. But they did not do that despite promising to do so, by email.
3 décembre 2024
Amazing service
Amazing service, super quick and professional delivery and great communication.
2 décembre 2024
Good replacement
Delivered on time and a great replacement . Hope it last as long an old one. Easy to fit and looks good quality.
29 novembre 2024
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