The table is great. The motor is powerful. Cast top is very precise. The only reasons for not giving 5* is the fence is only connected at the front so the precision is not perfect every time. A fence... Voir plus
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We recently used this company to fix our SIP presses and could not be happier with the service provided by Will and Josh. They worked tirelessly throughout the day to get everything up and running. On... Voir plus
L'entreprise a répondu
Helped me fix an issue with an old but almost unused generator which if not resolved meant the unit was scrap. Rob dug out a wiring diagram,helped me find the issue & suggested a resolution. A great s... Voir plus
L'entreprise a répondu
Very fast with helping me Great communication Supplied me with technical help via PDF documents in less than 24 hours Great quality products backed up with great customer care 10/10
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements industriels
- aussi dans
- Équipement de réparation automobile
- Fabricant de machines agricoles
- Fournisseur d'outils pneumatiques
- Fournisseur de gaz pour le soudage
- Magasin de matériel de soudure
À propos de SIP Industrial Products Ltd
Écrit par l'entreprise
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
Check out the full range
Coordonnées de contact
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, Royaume-Uni
- 01509 500500
- sales@sip-group.com
- sip-group.com
SIP Industrial Products Ltd
4,8
Excellent
473 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer support!
I requested information on a product that is no longer available. In less than 24 hours I received an e-mail with the information I requested. What a great example of customer support!!!
9 février 2026
Réponse de SIP Industrial Products Ltd
Hello Jim, Thank you for your 5* Review. We are always happy to provide information and support however best we can, so it is good to see that our Team assisted successfully.
Please don’t hesitate to contact us if there is anything else we can help you.
Kind Regards,
Team SIP.
Great customer service
Great customer service! Got a manual for a model that was last manufactured in 2002!
5 février 2026
Réponse de SIP Industrial Products Ltd
Thank you Rak for your feedback. It is appreciated.
We are here should you need further assistance.
Kind Regards,
Team SIP.
SIP 10” Bandsaw (01484) Refurb
Very helpful advice and link to spares stockist, despite bandsaw no longer being supported.
27 janvier 2026
Réponse de SIP Industrial Products Ltd
Thank you Paul, for your 5* Review. Please do not hesitate to contact us in the future if needed.
All the Best,
Team SIP.
Great company to deal with.
30 janvier 2026
Avis spontané
Réponse de SIP Industrial Products Ltd
Your feedback is appreciated, Kevin. Please do not hesitate to contact us again if required.
All the Best,
Team SIP.
Matters resolved.
Matters resolved good service from Nanci, Nacchi not so good.
28 janvier 2026
Avis spontané
Réponse de SIP Industrial Products Ltd
Thank you for your feedback, Derek. Please do not hesitate to contact us should you need further assistance.
Kind Regards,
Team SIP.
Bravo 👏
Hi
Lina was extremely pleasant & helpful
I was very grateful fo the call to tell me the account was open
Thank you 👍
28 janvier 2026
Réponse de SIP Industrial Products Ltd
Thank you Bryan for your 5* Review. It is good to see that Lina assisted efficiently. We will pass on your comments to her.
Again, thank you for choosing SIP.
Kind Regards,
Team SIP.
fast response
28 janvier 2026
Réponse de SIP Industrial Products Ltd
Thank you Mark for your 5* Review. It is appreciated.
Please do not hesitate to contact us should you need any further assistance.
Kind Regards,
Team SIP.
Good sturdy lathe
Well packaged, great customer service. I asked for a manual and they sent a pdf manual. Easy to understand. The lathe is sturdy and well made.
28 janvier 2026
Réponse de SIP Industrial Products Ltd
Hello Tony, Thank you for your feedback. It is great to know you are happy with your Purchase and that our Customer Service Team supported you.
If you ever have any questions or need assistance in the future, please do not hesitate to contact us.
Best Wishes,
Team SIP!
Really positive responses to our…
Really positive responses to our enquiry. SIP understood our requirements and proactively supplied the appropriate equipment.
We look forward to installing and using the wall mounted dust collector in our newly located, Age Uk "Sheds Together" Workshop near Bromyard.
27 janvier 2026
Réponse de SIP Industrial Products Ltd
Hello Keith, Thank you for your 5* Review. We were glad to assist as the machine is going to be used for a good cause and hope it serves you well.
We are also pleased to be supporting your Branch of Age UK - Sheds Together.
Please do not hesitate to contact us if you need any further help.
All the Best,
Team SIP.
Very helpful and speedy reply
A very helpful and speedy reply from SIP to my question regarding a manual for my stick welding machine.
26 janvier 2026
Réponse de SIP Industrial Products Ltd
Hello Rob, Thank you for your 5* Review, it is good to see our Team assisted quickly.
Please do not hesitate to contact us should you have further questions.
Best Wishes,
Team SIP.
Great level of customer service
Excellent service and communication throughout. Nachi kept us regularly updated at every stage of the repair process, followed up proactively with the courier and service agents, and ensured everything was handled efficiently. The heater was returned repaired and the customer is very happy with the outcome. Professional, responsive, and a pleasure to deal with.
23 janvier 2026
Avis spontané
Réponse de SIP Industrial Products Ltd
Thank you Dan, for such a fantastic review. We are delighted to hear that Nachi assisted you effectively. We will pass on your review to him.
It’s great to know the Warranty process was also smooth and that the customer is happy.
We look forward to working with you again in the future.
All the Best,
Team SIP!
Quick response and genuinely keen to…
Quick response and genuinely keen to assist in fixing my problem.
14 janvier 2026
Réponse de SIP Industrial Products Ltd
Hello Nigel, Thank you for your 5* Review. We are glad to hear that the team responded quickly and were keen assist. This is the kind of Customer Service we aim to provide.
We are always here if you need any further assistance.
Kind Regards,
Team SIP.
Fantastic customer service throughout.
Fantastic customer service throughout the whole process. SIP and World of power arranged the specifics, we were particularly grateful to have our old unit removed and disposed of as apart of the process. Both engineers were excellent, informed and very helpful. I felt confident knowing the machine had been properly commissioned and installed by the engineers. Grateful for the peace of mind. Thank-you to the whole team, excellent customer service, would definitely recommend.
21 janvier 2026
Réponse de SIP Industrial Products Ltd
Thank you Rosie-May for your 5* Review. We are really pleased to hear that you were happy with the service provided by our Engineers and wider the Team.
We always aim to provide the best possible service to our customers, so your feedback means a lot to our Team. We are always here if you need any future support.
All the Best,
Team SIP.
Nachi was brilliant to deal it
15 janvier 2026
Avis spontané
Réponse de SIP Industrial Products Ltd
Thank you Martin for your feedback on Nachi, we are glad he assisted efficiently and will pass on your review to him.
Please do not hesitate to contact us if needed.
Kind Regards,
Team SIP.
Products are brilliant however the…
Products are brilliant however the customer services are EXTREMELY poor.
Question:
SIP 1706 Propane Space Heater product code 09291.
I have a large propane cannister, the hose is simply not long enough from the tank to the heater. Do you offer a 5m hose or can you tell me what:
- hose diameter I would require
- the connectors I would need to connect to both the regulator and heater.
Your help would be appreciated as at the moment, I cannot use the heater.
The Answer:
If you measure the diameter of the hose that you have and use the same regulator, if you get another hose that is safe to use with propane, this should be fine.
Kind Regards,
Josh
[Ticket #73227]
Is this a joke?
___________________________________________
Updated Review.
Customer service manager got in touch and got Josh to provide a better answer.
19 janvier 2026
Avis spontané
Réponse de SIP Industrial Products Ltd
Thank you Greg for your feedback and for taking the time to update your review.
It is good to see that our Customer Service Manager followed this up and that Josh could provide clearer guidance.
Thanks again for choosing our products and if you need any further help, please do not hesitate to contact us.
Kind Regards,
Team SIP.
Excellent Customer Service
SIP Industrial Products are an excellent company to deal with. We have purchased many products over the years and all have been trouble free.
We recently had the need to contact the customer service department and they were very efficient and pleasant to deal with.
We would have no trouble in recommend this company
19 janvier 2026
Réponse de SIP Industrial Products Ltd
Hello Niall, Thank you for your kind feedback. We are pleased to hear that our products have been trouble free over the years, and that your interaction with our Customer Service Team has been smooth.
If we can ever help in the future, please don’t hesitate to get in touch.
All the Best,
Team SIP.
Called ip for help and advise and was…
Called ip for help and advise and was dealt with promply.
16 janvier 2026
Réponse de SIP Industrial Products Ltd
Thank you for your feedback Bryon. Glad we assisted without delay. Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
Excellent customer service
Excellent customer service, friendly, knowledgeable and very helpful
15 janvier 2026
Réponse de SIP Industrial Products Ltd
Hello Julia, Thank you for taking the time to share your experience. We are glad our Customer Service Team provided an excellent service to you.
Please do not hesitate to contact us if you require any further help.
Kind Regards,
Team SIP.
Fantastic service just first class
Fantastic service from this company as usual, contacted them about an issue with the product and it was resolved within minutes.
15 janvier 2026
Réponse de SIP Industrial Products Ltd
Hello Paul, Thank you for your 5* Review. Good to see that our Team resolved your issue so quickly.
We truly appreciate your feedback.
Kind Regards,
Team SIP.
Great customer support
Great customer support making me feel like a valued customer.
Could not find spares for my old Fireball but Rob’s guidance invaluable and so I bought a new Fireball 342.
Recommend the guys without hesitation.
14 janvier 2026
Réponse de SIP Industrial Products Ltd
Hello Simon, Thank you for your great feedback. Glad Rob could help guide you to the right solution, and we really appreciate your recommendation and continued support.
Hope to be of assistance to you in the future.
All the Best,
Team SIP
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