I have never used any service like this. I got a call from Alyssa advising me of the SJMK service. She was polite very informative and answered everything I needed to know. Within a few days my bag... Voir plus
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Received a call from SJMK to recycle any old jewellery. Alyssa was lovely and explained the process thoroughly and we received the recycling package within a few days, again the instructions were simp... Voir plus
I have received several cold calls from this company and today I decided to block the number mid call. This resulted in a voicemail being left, with a "man" calling me a "f***ing c**t". I will be taki... Voir plus
June introduced herself and the company to me over the phone. She explained everything very clearly and comprehensively. The envelope arrived as stated and I sent off my items as directed. The very... Voir plus
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Professional and simple. Instant money!
The company was legit as I was sceptical .
The staff I spoke with were all polite and upbeat.
I sent the jewelery in a secure envelope they sent to me special delivery. And within 24hrs I received a call telling me how much it was worth and within 10 minutes the money was in my account. Quite surprised with how simple the process was. I just wish I had more silver and gold to trade in for cash!
Nuisance caller
Constant, uninvited (I'd never heard of them before they started) nuisance phone calls. Absolute disgrace!
Unsolicited calls
I am fed up with their unsolicited calls! You can neither successfully block them, as they have multiple numbers. If you are looking into selling jewellery or any precious metal, you should get in contact with a minimum of three companies before making a decision, instead of blindly relying on the random one calling you.
Very understanding and helpful adviser.
Absolute Robbery
Absolute robbery - sent my bits to be valued - got a call - refused offer - they have sent back the bits that they didnt want and kept the bits they wanted - basically stolen my items - spent ages yesterday on a call, chasing again today been on hold for ages - then they cut you off - nobody wants to talk to me !!!!!! - STEER CLEAR !!!!
Professional, friendly servive
From the beginning, Lynne who I initially spoke to was friendly, professional and not at all pushy. Explained how everything worked and process was smooth from start to end. What was kicking around a drawer was turned into cash in an instant.
Very helpful got back in touch with me…
Very helpful got back in touch with me the same day with a price for my items thank you
Genuinely an excellent experience
Genuinely an excellent experience. I was worried about doing this but we had a very acceptable quote and the money was in my account before 5 pm. I could not fault this company and very nice people to deal with. We will use them again.
The company did as they advised
The company did as they advised , but I think I received a lot less than I was told they were giving for gold
A genuine company
I was contacted by this company by phone. I’m always a bit sceptical about these sort of phone calls but I looked at the reviews on this site and could see that people had good experiences, so I decided to go ahead as I had some jewellery that I no longer used.
The whole process was straightforward and all the steps were explained clearly by Sam. My envelope arrived and I returned it as per instructions. I got a phone call a couple of days later and was surprised and delighted to be given an offer of £165, which I was told would be in my bank account by that afternoon!
Sure enough I had notification via my banking app, that the money had arrived in the account
A highly professional service which I am happy to recommend
Happy with the price
Happy with the price
Very polite and helpful person
Think the name was Sam
Sam was really helpful
Sam was really helpful, explaining the process to me and following up with calls. I was offered a fair price for my items, and the whole journey was really simple.
Sending of envelopes …
Be careful with this company When they send envelopes out if you don’t use it they will try and charge you £18 Not very professional
Very polite and helpful on the phone
Very polite and helpful on the phone. Made an offer 3 days after posting and transferred money to my account within a couple of hours. Very satisfied
Happy customer- would recommend
This is a great service. I was unaware of SJMK until I got a phone call from one of their customer service agents who was very helpful and reassuring in explaining to me how the service works and what I could gain from it. I was a little cynical that anything I could find would be worth very much but as it’s such an easy process I thought I might as well give it a go and even if I didn’t receive a payment at least it would give me an excuse to sort out all my old stuff. Most of the bits I found at the back of my drawers hadn’t been worn for years and I had even forgotten where some of it had come from! So I was pleasantly surprised and certainly was not expecting the high amount of money offered. Everyone I had contact with was friendly and helpful and the whole process is done to a high professional standard. Excellent communication too. Payment is also very prompt- the money was in my bank account the same afternoon that Sam called with my offer. Would highly recommend SJMK.
Lynne and Sam were very informative
Lynne and Sam were very informative, and so happy with the result! 🤗
It was all very quick and seamless
It was all very quick and seamless. I had the phone call with Lynne, introduced me to company and their aims. I had previously read up on it but if I had any further questions, then was the time to ask but I was happy with my understanding of what to expect. Within a day I received the bag, sent it back with the paperwork complete, that was Saturday and by Monday they had phoned me with an offer. We agreed a price and given the time of day, it delayed the payment, but within 48 hours the funds were in my account. Great service. I've already got my next bag ordered.
Great service!
Great customer service, explained all the questions which I asked. A secure way of selling your items and if you are not happy with the sell, they can return the items back to you.
I had few items which I didn't want them to be returned, so I asked them to recycle them. Thank you Sjmk team for all your help.
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