Sketch & Stitch Avis 

183
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered some embroidered polo shirts for an event and the quality was excellent and the turn around time super quick. Just what we needed. Lots of communication about the order so I felt more than con... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sofia did such a great job at embroidering my bridesmaid PJs. They came out so well. Great communication & patience with my back and forth too. Thank you again! Definitely recommend!

L'entreprise a répondu

Noté 5 sur 5 étoiles

The product is gorgeous and the order process was very smooth. The company also has really outstanding customer service. A minor spelling error was made on the initial order and they were extremely re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Overall, I'm very happy with my order. The print quality is excellent, the T-shirt material feels good and comfortable, and the delivery was very fast. The only small downside is that, considering the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

"At Sketch & Stitch we provide you a quality embroidery service that allows you to personalise and customise our range of clothing to suit your individual perosnality or as a gift for someone on a special occasion. We can embroider almost anything and can supply a range of items that can be tailored for a business or simply as a personalised gift. We are proud to be able to provide our customers with a quality service that is different, timely and efficient. No matter what type of embroidery service you are looking for, we will make sure that you will be completely satisfied with our service. Our team is equipped for every type of job, managing projects with the skill and experience that clients have come to expect,"


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

183 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(183)

35 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I won the Instagram giveaway and…

I won the Instagram giveaway and received my jumper within days. Such a lovely jumper and great quality. 100% recommend. Lovely company, thank you!

30 mars 2023
Avis spontané
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Réponse de Sketch & Stitch

Thank you very much for your feedback, we are so glad you love the giveaway prize :)

Noté 5 sur 5 étoiles

They were super friendly and helpful

They were super friendly and helpful. Helped with ideas for my design too.

20 mars 2023
Avis spontané
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Réponse de Sketch & Stitch

We are so happy that you've enjoyed shopping with us. Thank you for supporting our small business!

Noté 5 sur 5 étoiles

Just fantastic

Fantastic service, preview sent of image before hand. Great quality product. This was my second order from sketch and stitch and won't be my last. Recipient loved his jumper! I definitely recommend these guys for penalised clothing.
Thank you sketch and stitch.

2 mars 2023
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Réponse de Sketch & Stitch

Thank you for your great review. We are so happy that you've enjoyed your shopping experience and you love your order as much as we loved making it for you :)

Noté 3 sur 5 étoiles

Lovely stitching, small sizing

I loved the design and the stitching however, it was a present for my boyfriend who wears a Medium, however your sizing seems to be smaller and it’s tight on him

31 janvier 2023
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Réponse de Sketch & Stitch

Thank you for your great feedback on our embrodiery work, we are sorry to hear that the hoodie was tight. In each product discription we provide the approx. measurements to ensure that each customer can size up or down to their required size :)

Noté 5 sur 5 étoiles

It was super quick and very easy ,they…

It was super quick and very easy ,they emailed to confirm the design with me and was very easy to deal with honestly 10/10 would definitely recommend!

1 février 2023
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Réponse de Sketch & Stitch

Thank you very much for your feedback :)

Noté 5 sur 5 étoiles

Absolutely over the moon with the…

Absolutely over the moon with the product. The quality of the clothing was superb and the artwork embroidered was high class. 100% will recommend and use again.

Scott Thomson

8 février 2023
Avis spontané
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Réponse de Sketch & Stitch

Thank you very much for your feedback, we are so glad you love your order :)

Noté 5 sur 5 étoiles

I ordered a jumper for my partner for…

I ordered a jumper for my partner for Valentine’s Day and I am blown away by the quality of the jumper when I received it last week. The quality is amazing and to a super high standard. The turn around was quick so I didn’t have to wait too long and I really enjoyed being sent the the design I had chosen before the hoodie had started production. I will definitely be ordering again! Thank you!!!

1 février 2023
Avis spontané
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Réponse de Sketch & Stitch

Thank you very, we are so glad your partner loves the order as much as we loved making it :)

Noté 5 sur 5 étoiles

Very pleased with design and purchase

The lady helping me reach the final design I wanted on my garment was so helpful and patient, the finished product has arrived and I’m really happy with it. Good customer service, reasonable price and great sketch and stitch

3 février 2023
Avis spontané
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Réponse de Sketch & Stitch

Thank you for your lovely review.We are so happy that you've enjoyed your shopping experience. Thank you so much for choosing to shop with us :)

Noté 5 sur 5 étoiles

Amazing

Less than a week took to arrive! And it’s amazing. We are very happy with it

27 janvier 2023
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Réponse de Sketch & Stitch

Thank you for your review. We are so happy that you've enjoyed your shopping experience. Thank you so much for choosing to shop with us :)

Noté 2 sur 5 étoiles

Sizes are misleading!

Prints/sketch is nice but the sizes are huge even you order smaller!! I did order tshirts for my anniversary but looks like have to wear them as a lounge wear or pyjama tshirts!

26 janvier 2023
Avis spontané
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Réponse de Sketch & Stitch

We are very sorry you feel this way, we have never had a problem with the size of our garments. Our garment suppliers are well known around the world providing blank items for both Highstreet and independent businesses. We provide the approx. measurements to ensure that each customer can size up or down to their required size. We also provide model imagery on our website so you can see the approx. fit.

Over email you confirmed that you did not read our product discriptions “Just for your information when I ordered it, I never seen loose fitting t-shirt!” You would have also seen when checking the approx.. sizes in the description that the t-shirt is clearly described as “loose fitting”.

We also have a chat system and email that customers can contact us on if they have any questions about our garments before purchasing.



Noté 5 sur 5 étoiles

Tears of joy

Bought a jumper as a Christmas present. It did not disappoint. It was everything it could have been and more! Tears all around! The service was really quick and got plenty of emails to keep me updated on the progress. Great service!

25 décembre 2022
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Réponse de Sketch & Stitch

Thank you for your great review. We are so happy that you've enjoyed your shopping experience and you love your order as much as we loved making it for you :)

Noté 1 sur 5 étoiles

Ordered a sweatshirt for my sister and…

Ordered a sweatshirt for my sister and they’ve spelt her name incorrectly. I’m disappointed as it’s 3 days before Christmas and I have little time to find and buy another meaningful gift. The company did provide me a refund but I don’t think this makes up for the fact I’m now left without a gift to give my sister and I’m just generally disappointed in my experience with this brand.

22 décembre 2022
Avis spontané
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Réponse de Sketch & Stitch

We are really disappointed to read this review, we have been very apologetic over the genuine mistake we made on the sweatshirt, and we have been responsive ever since we were made aware of the error and tried to accommodate you as best as possible with a replacement or a full refund. The refund was processed in less than 24 hours, we do not feel your one star represents our service as we have tried our best to rectify the problem for you. As a small business we take pride in our relationships with our customers however genuine mistakes occur during busy periods and sadly given the time of year it was impossible to get a replacement out in time for Christmas.

Noté 5 sur 5 étoiles

I Would buy again from this seller . Read my review

There was good communication throughout. Item was packaged well and arrived via tracked royal mail in good condition.
Item arrived as expected.
Good quality towel robe.
It is a Gift 🎁
So I'm sure the quality and personalisation will be appreciated when received.
Only comment I would make is , I expected the embroidery to be thicker and bigger lettering.
I bought a large , So expected fairly large words.
I feel the letters would be okay on smaller item.
But would have benefited from being slightly larger on a large/ xl item.
Still a lovely item to Gift and receive.
Would buy again

3 décembre 2022
Noté 5 sur 5 étoiles

Great quality hoodie

Purchased an outline hoodie as a gift, the photo was instantly recognisable, the quality of the embroidery is great and it arrived very quickly. I was sent a mock-up of the image before production to confirm any changes , communication was easy and it turned out to be the best gift! I will be buying again

1 novembre 2022
Avis spontané

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