Skin Pep Avis 

594
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company .Latest cosmeceutical ingredients. At last products that actually work and give visible differences I do like the sample products that have been included with my orders … in so much th... Voir plus

Noté 5 sur 5 étoiles

I honestly think it’s too soon for me to comment as I haven’t used enough of the product yet. I am a returning customer and truly believe in this company, delivers what it promises. I am positive t... Voir plus

Noté 5 sur 5 étoiles

This brand is wonderful for healthy skin. I used to have dark circles, uneven skin tone, and enlarged pores. I used dark circle eye cream, vitamin C serum, papaya peel, and retinal, and took collagen... Voir plus

Noté 5 sur 5 étoiles

Great products. Great service with wonderful pack of freebies too! The products work, skin has improved vastly over the years. Skin pep were ahead of their time - they came out with hyaluronic acid se... Voir plus

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.


Coordonnées de contact

  • Saint John Street 145-157, EC1V 4PW, London, Royaume-Uni

  • skinpep.com

4,8

Excellent

TrustScore 5 sur 5

594 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(594)

60 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great collagen powder

Great collagen. Always a good price and amazing offers. Been taking but for ages and its definitely enhanced my skin and an essential aspect if my skin care regime.

7 novembre 2025
Noté 5 sur 5 étoiles

Absolutely wonderful service as we…

Absolutely wonderful service as we received our collagen order quickly. Was very disappointed that I had ordered blackcurrant flavour by mistake especially as I ordered 2 packs. The only reason for disappointment is due to us having this in coffee hence have to add more coffee and sugar to disguise the flavour. It completely dissolve's so that is a bonus and they actually sent free sachets of collagen skin cream which I will now be ordering.
Well done for the freebies as I do not know anyone who doesn’t like freebies lol.
We were taking collagen a while back and nails started growing and they were strong along with skin looking fresh but then stopped! and of course nails became weak again so this time we will be carrying on without any stops!!.

3 novembre 2025
Noté 5 sur 5 étoiles

Such a Thoughtful and Generous Brand

I’ve been searching for halal bovine collagen in the UK for a long time, and I finally found SkinPep! My order arrived today, and to my surprise, it came with so many free samples — marine collagen sachets that could last for more than a month, and sample skincare creams as well. The prices are very reasonable too, which makes the experience even better. Thank you so much for the generous gifts, excellent customer service, and kindness. I haven’t tried the products yet, but I’m very excited and can’t wait to try everything and start this experience. Thank you again, SkinPep!

4 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery

Just received my first order of double hydrolysed marine collagen.
Arrived within 2 days of ordering along with a voucher for unlimited orders & a bunch full of samples. Can’t wait to try them alongside my weight loss journey

4 octobre 2025
Avis spontané
Noté 3 sur 5 étoiles

Really happy with this and thank you so…

Really happy with this and thank you so much for the free samples! However, this is the 4th time I’m drinking it and I developed a rash and red bumps around the nose area and I really hope this goes away :(

5 septembre 2025
Avis spontané
Logo de Skin Pep

Réponse de Skin Pep

Thank you for your feedback — we’re really glad you enjoyed the product and free samples. We’ve checked our records and located your eBay order. We’re sorry to hear you’ve noticed some skin irritation. Our collagen is made from pure, food-grade peptides, and it’s very unlikely to trigger a rash or redness unless another factor is involved (for example, a new skincare product, topical retinol, or temporary sensitivity).

Please contact us directly via the contact section of our website so we can offer a replacement or help identify what may have caused your reaction. We take safety and customer experience very seriously.

Warm regards
Simon
SkinPep Customer Services

Noté 5 sur 5 étoiles

Collagen Capsules

Great delivery service,2nd time buying from them of Collagen Capsules.
Skin care samples a wee surprise in your delivery!

20 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Over a decade...

Ihave been using SkinPep products for over a decade and will not use anything else. My skin is sensitive and I do not suffer any adverse effects.

30 juillet 2025
Noté 5 sur 5 étoiles

Great products

Great products I keep coming back to. The Hyaluronic acid is fantastic and so it the night serum. All are very recommended

28 juillet 2025
Noté 5 sur 5 étoiles

Service was fantastic

Service was fantastic, lots of free products which was a lovely surprise, can’t wait to use the products and see how they help my beauty regime

4 août 2025
Noté 5 sur 5 étoiles

I bought collagen renu peptide complex…

I bought collagen renu peptide complex 1000mg capsules for the first time and within a week my skin started to feel and look more hydrated and supple. The added bonus was I found a difference in my joints too. My hair also feels thicker. After 3 weeks people have already started commenting on my skin. The added bonus was the company sending a few freebies in the post. I am really happy with the product and wanted to see if there was an even better one with this company but it does not really say which one is a best seller . I dont really leave reviews for products but felt that this one deserved it. Shahana

9 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Receiving my order

Receiving my order. It is early days as I have recently received. I must admit I can't wait to start using. Plus the bonus of free samples I didnot expect. Thankyou! I have tried the facial items. And found them a pleasure to use. Very light on the skin, leaves skin glowing. My favourite is the eye cream.

14 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Poor Skinpep customer care

Update 27 July 2025
Received a lovely apology and my pack - back on top Skinpep. Thank you 👌
27 June 2025
I did not receive the free pack with the order, I have emailed the company and messaged via the website and received no response.
Love the product but disappointed by the skinpeps customer care

27 juin 2025
Logo de Skin Pep

Réponse de Skin Pep

Dear Rachel, sorry, but your message was not forwarded to me by a new member of our team. We have since brought this to their attention, and this will never happen again.

Your missing free treatment kit (RRP £65) plus an additional free bag of our new upgraded bovine collagen powder was shipped earlier today and will arrive within 2 working days.

Package size
Parcel
Weight
300g
Shipping service
Tracked 48 Carrier logo
Batch number
B17655
Manifest date
22/07/2025 14:16
Tracking number
PM399802079GB

I hope you can update this review after it has arrived.

Once again, sorry for the mistake, and we promise that it will never happen again.

warm regards
Simon
SkinPep Customer Services

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