Skin Pep Avis 

594
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company .Latest cosmeceutical ingredients. At last products that actually work and give visible differences I do like the sample products that have been included with my orders … in so much th... Voir plus

Noté 5 sur 5 étoiles

I honestly think it’s too soon for me to comment as I haven’t used enough of the product yet. I am a returning customer and truly believe in this company, delivers what it promises. I am positive t... Voir plus

Noté 5 sur 5 étoiles

This brand is wonderful for healthy skin. I used to have dark circles, uneven skin tone, and enlarged pores. I used dark circle eye cream, vitamin C serum, papaya peel, and retinal, and took collagen... Voir plus

Noté 5 sur 5 étoiles

Great products. Great service with wonderful pack of freebies too! The products work, skin has improved vastly over the years. Skin pep were ahead of their time - they came out with hyaluronic acid se... Voir plus

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.


Coordonnées de contact

  • Saint John Street 145-157, EC1V 4PW, London, Royaume-Uni

  • skinpep.com

4,8

Excellent

TrustScore 5 sur 5

594 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(594)

60 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Great experience, always delivering on time, love the free samples of the collagen renewal day and night moisturisers, I’ve had a subscription for years now and they have been great!

9 juin 2025
Noté 5 sur 5 étoiles

I love these products and I love the…

I love these products and I love the free gifts you always get when you order sometimes it’s a handful of lovely samples and o th er times it’s a huge selection.

My aesthetician recommended these products as they have a lot of high active ingredients, she said the company doesn’t spend all its money on fancy packaging and advertising so they can offer much better prices for a great product.

My ski bags changed xonpeltlwg and now feels balanced and free form menopausal breakouts

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Not only how amazing skin pep is the…

Not only how amazing skin pep is the customer service is outstanding.
Simon took time to call me back and the advice he gave me about the products was fantastic.
Thank you Simon.

The products are fantastic and the collagen drinking shots are amazing.

Sharandeep!!

23 juin 2025
Noté 5 sur 5 étoiles

Excellent collagen products

I have been using collagen for years and the bovine and marine collagen is wonderful. I have tried many brands over the years but this is the best one and great value for money. Subscription makes it cheaper too. Highly recommended.

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Skin Pep products Amazing.

Just love Skin Pep products. I use Re-Nu Marine Collagen It’s fantastic. Hydrolysed Collagen too. My skin amazing.
Love the free samples I get too of their Collagen Renew creams. Brilliant company. Quick delivery too.

12 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

This is an update on previous review…

This is an update on previous review wher I said “ buyer beware” I was a tad hasty as there seemed to be a miscommunication between myself & Skinpep . Al issues have now been resolved & a full refund was given .

10 mai 2025
Noté 1 sur 5 étoiles

BUYER BEWARE

BUYER BEWARE
I previously reviewed this company as I loved their collagen powder- but I’m now revising my review having received free skincare samples I thought they were fabulous at first as my face felt a tingling sensation- turns out I was allergic to skin product & my face broke out in little bumps & felt very uncomfortable. I contacted customer service who seemed friendly & asked me to return products in the post & they provided a free postage label & they would issue a full refund - it’s now been a month & no refund . I’ve sent multiple emails but we’ve now reached a “ no reply no refund” situation. I can only say I’m very disappointed. Lastly when i ordered I thought I was getting bottles but instead it was a large amount of samples which I assume add up to the amount in a bottle - is that not false advertising? Buyer beware

25 mars 2025
Avis spontané
Logo de Skin Pep

Réponse de Skin Pep

Dear Rhona,

We’re sorry to hear that you remain unhappy despite us resolving your issue promptly once we were made aware. After reading your review, we investigated and found that we had not received any confirmation that your return had been posted. As soon as you replied, we processed your full refund immediately, before even receiving your return, as promised.

You also kindly stated that you would update your review to reflect this, and we’re disappointed this hasn’t yet been done.

We also provided evidence that your order was correctly fulfilled (4 x 2ml sachets per cream, totalling 14ml per item), exactly as described and shown in your order confirmation.

As a small, independent company, we take pride in our high standards of customer service and transparency. A title like “Buyer Beware” can be seriously damaging and gives a misleading impression, especially when we've gone out of our way to resolve the issue in good faith and at a financial loss.

We remain committed to fairness and outstanding service, and we hope future customers will see this reply and judge us by our actions, not assumptions.

Warm regards,
Simon
SkinPep Customer Care

Noté 5 sur 5 étoiles

TikTok purchase

Love their hydrolysed collagen, I buy both the bovine and marine versions and mix the 2 - they completely dissolve with no problems and taste great, there is no nasty aftertaste. I ordered on Sat 19th and order arrived Thurs 24th, Easter weekend was in between so I think the order arrived quite quickly considering. Included was a decent amount of complimentary samples. Will continue buying their collagen and considering trying out their skincare too!

19 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I like the quality of their products

I like the quality of their products, and efficient prompt service. They also have good offers, with samples that are nice to try. My skin is problematic, but l have never had a negative reaction to anything they have sent.
I am a regular customer and recommend SkinPep.

8 avril 2025
Noté 5 sur 5 étoiles

This is the second time I have ordered…

This is the second time I have ordered the bovine and marine collagen as it is of high quality and I felt the difference whilst I used it, the delivery is quick and the company are very generous with sending out good size free products
I used the free marine collagen, I then placed an order for it

14 avril 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus