I ordered online 3 times from Skin Pharmacy. I would say overall I'm happy with original products and quick delivery but they can be a bit more generous on testers. I was disappointed to get my 125 gb... Voir plus
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Lisez les avis des autres
Really like this service and products that I’ve purchased. Sellers have lots of patience when giving advice and education on products. Have been recommended good alternatives. And my skin has greatly... Voir plus
My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... Voir plus
I got a consulting session by Stephanie G. It was an amazing session!! I really benefited from it and she helped alot choose the products im going to use and she fixed my daily skin routine. I highly... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Authorised Stockist of Medical-Grade Skincare from Trusted Brands.
Coordonnées de contact
32 Devonshire Place, W1G 6JL, London, Royaume-Uni
- 020 3070 3833
- hello@skinpharmacy.com
- skinpharmacy.co.uk
4,3
Excellent
222 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
How quick and efficient skin pharmacy are
Excellent,quick,very efficient and hassle free service from skin pharmacy,highly recommended to order skin products from,thankyou
27 juin 2023
It was very easy to find the product…
It was very easy to find the product that I wanted and the delivery was smooth.
27 juin 2023
Great service
Simple registration process, user friendly website. My question was answered promptly and my order arrived on time.
Will continue to support them
26 juin 2023
I received my product in good…
I received my product in good condition, and skin pharmacy takes complaints very seriously.
26 juin 2023
Worst experience ever had they…
Worst experience ever had they delivered me the wrong product and when I'm trying to reach out to the customer care it's unavailable. I tried contacting you many time but haven't got any reply yet. And my order no. Is #115062, hope with this you'll be able to find details
17 juin 2023
Avis spontané
Réponse de Skin Pharmacy
Hey Pankaj,
It seems that you might have the wrong company, #115062 is not one of our order numbers. can I please confirm you are contacting Skin Pharmacy ?
If that's still the case, I would appreciate if you could email us at help@skinpharmacy.co.uk and a member of the team can get in touch to resolve your issue.
Fast delivery and great product
30 mai 2023
Never again
I shop a lot online but it's been so far my worst experience with a customer service.
Let's just say that this was my last order with them.
28 mai 2023
swift delivery and free samples which…
swift delivery and free samples which is always a great way to test expensive products before buying!
29 mai 2023
Brilliant service 👏
24 mai 2023
Damaged product delivered, no refund after return
My product arrived unsealed and leaked into the box as if it was tampered with. I was told i will be sent a new replacement in three days when i returned it. Its been two weeks without any updates. I told them i will be happy with a refund if a fresh package is not available. I have tried messaging them on whatsapp multiple times, called them and emailed them and waited days for a response. They have evaded all attempts for contact.
This kind of behaviour is highly unprofessional and unethical. The product although from a reputed brand seemed to have been tampered with. The product quality was bad but forgivable however their service is absolutely horrendous. I am entirely unhappy with my experience with skin pharmacy. 100% do not recommend.
13 mai 2023
Avis spontané
Réponse de Skin Pharmacy
Hey Rari, I was unable to locate any orders, emails or messages associated with Rari Chandran. It also seems that your review is not connected to any existing orders as with all previous review, If you're able to share your order number , a member of the team will be touch ASAP
Straightforward purchase
Straightforward purchase, received in good time.
Item looks to be new and authentic.
Thanks!
24 avril 2023
All products are very good 👍 I’m happy…
All products are very good 👍 I’m happy to find them
24 avril 2023
I love these products !
24 avril 2023
Great service
Prompt delivery and beautifully packaged. Free sample too which was a nice surprise! Thank you Skin Pharmacy. I’ll be purchasing again.
25 avril 2023
Lovely
I have only bought some really lovely face cream. I can't write about how brilliant my experience was I placed and order it arrived I like it. Everybody want's a review I seem to spend half my life writing reviews please stop sending me these emails.
24 avril 2023
Order from skin pharmacy!!
I’ve ordered a number of products on my first order with Skin Pharmacy; I received the product within 2 days of ordering. It was very well packaged, and the customer service was excellent when I rang up with a query.
I will definitely be ordering again!
4 avril 2023
Avis spontané
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