Yep well informed during process, delivery within a few days of ordering. Easy to fit,especially the 2nd one.looks good, perfect fit.
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great product fits as it states, instructions bit vaig in but sorted it, works great, delivered on time,
Great website and easy to follow instructions for ordering and measuring. Made to order so took few weeks to arrive. Would have liked some mid point communication but could track through the email. Ve... Voir plus
Bad customer service my blind fell apart then they wanted to charge me 39 for a new cassette saying it was my fault what a joke don't buy form them
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Poor communications, nice product but poor labelling
I had high hopes, a company to manufacture a custom size skylight blind, excellent!!
After receiving the order acknowledgement, I heard nothing until the unit arrived on my doorstep over a month later, no progress report and no delivery details...... To be honest, I thought I'd been the subject of a fake website scam!
When the unit finally arrived, it broke immediately, my fault for pulling it too far out of the cartridge, but to be fair, there's were no warning of any description not to! A simple red sticker indicating not to withdraw the blind before mounting would have gone a long way!
Took me an hour of fiddling to remount the blind and it never worked properly again!
Let that be a warning to you!
Couldn’t understand why a smaller blind…
Couldn’t understand why a smaller blind was more expensive than a larger one previously ordered
Good quality delivered within a reasonable time
Happy
good product excellent delivery
Velux window blind
When I ordered the blind the person helping me said was being made Britain,but when I got am email it was from the Netherlands.
It was a wait being delivered,but I was able to track quite easily,although it was custom made,it was only three weeks until it was delivered.The quality of the blind is exceptional,customer service brilliant,I had made a slight error in the delivery address,I emailed customer service and they came straight back to me the next day,they had put right the delivery address straight away.
So impressed.Thank you.
Blinds are OK but much harder to fit…
Blinds are OK but much harder to fit than they say..... very awkward. Delivery was also very slow but very good comms at least.
Great communication regarding realistic…
Great communication regarding realistic delivery times. Great product and I’ll be reordering soon.
Great Blind, good fit.
The blind was easy to attach, after a good read of the instructions, and fits very well. I was worried, as after I had purchased I read the reviews of lots of customers not receiving their packages but mine arrived promptly.
items shown next day but didn't turn up…
items shown next day but didn't turn up for several days when they were returned as too late
These blinds are excellent quality and…
These blinds are excellent quality and very easy to install, good choice of colours and price is very competitive
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