Yep well informed during process, delivery within a few days of ordering. Easy to fit,especially the 2nd one.looks good, perfect fit.
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great product fits as it states, instructions bit vaig in but sorted it, works great, delivered on time,
Great website and easy to follow instructions for ordering and measuring. Made to order so took few weeks to arrive. Would have liked some mid point communication but could track through the email. Ve... Voir plus
Bad customer service my blind fell apart then they wanted to charge me 39 for a new cassette saying it was my fault what a joke don't buy form them
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Took over 10 days to arrive
Bought blinds from this company before…
Bought blinds from this company before they
are good quality and fair priced, very easy to fit.
An older Roto Type Blind
9Seemed to be the only company that could supply an old roto type roof window, so was a little apprehensive. After ordering everything went very quiet. After the order acknowledgement there was no more communication and the order was over a week late. I contacted the company direct. To my relief the lovely customer help representative soon sorted out their order issue and the blind arrived very soon after. The actual blind fitted like a glove, of a decent quality and very easy to fit, literally 4 screws, one in each corner screwed directly into the frame.
Would highly recommend if you have blind requirements, especially as I found out, something a bit obscure.
Delivery took a while, but they did have to construct it
Delivery took a while, but they did have to construct it, but it was good quality and easy to fit
The product was first class
The product was first class.
The return would have been easy if if I had a printer
Very pleased with this company found…
Very pleased with this company found them very custom focus product was great , Customer service so very helpful
Quick delivery
Quick delivery, well made, easy to install. Would like a qr code to access the instructions for pairing the remote control as it was difficult to find on the Web site.
Great blind is perfect
Blind took a little longer to arrive than expected but arrived safely. The product was well packed and very simple and easy to install, highly recommend watching the installation video. Looks great, seems really good quality and works perfectly. Highly recommend.
Sadly poor outcome
Sadly, very poor experience. The blind never arrived. It was routed through N. Ireland, and never made it across the Irish Sea. The communication from customer services suggested that a new blind would be dispatched, but there was no tracking, and no blind a month later - during all of the hot summer weather. Sadly unable to recommend
Great value product
After initial June heatwave, I ordered several skylight blinds for some fairly old (15 years old+) VELUX units. Delivery prompt, dimensions spot on and fitting was easy. Really happy with the products and service offered and delivery tracking was reliable
Does what it says
Very disappointed
Very disappointed, placed an order on 30th June and still no update atall .
I gave emailed multiple times taking days to try and get a response. Was told lead time around 7-10days but this wasn't the estimated delivery time at checkout when placing order.
The tracking status hasn't changed since the day I placed order, just says in production even 12days on.
Easy ordering process and payment…
Easy ordering process and payment method.
Delivery was easy to track and follow with regular updates with delivery date as stated.
Great quality blind
It took me a while to order a new blind after my old one broke and I just taped it shut! I wasn't sure about getting one of these blind, but the delivery was fast and the quality is amazing, it was so easy and quick to fit and I am really pleased with it, fits perfectly and i prefer it to my old one. Many thanks
good choice of colours
good choice of colours, good price, prompt delivery and good post-sales support.
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