My network with them just stopped providing Internet, when I got to a network to find number to call, I went straight into automated system, that was zero help, and kicked me out without allowing me t... Voir plus
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Lisez les avis des autres
I scored 1 but my true score would be -10. In my 75 years yes 75 this has got to be the worst company I have dealt with. Had issues with my bill but numerous phone calls did not resolve issue as s... Voir plus
My wife recently broke her phone & as she uses for business wanted a replacement quickly, We contacted Sky who had been her provider for the last 10 years. We found the whole process an absolute sham... Voir plus
I have called sky mobile team to look into why they are taking money from my bank every month, only to be told that it’s there fault I have to check with my bank atrocious customer service. Stay away... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
SkyMobile has been proudly providing portable internet to those who live in rural areas in the United States since 2016. Our customers have been completely satisfied with their switch from satelite or DSL/Dial Up internet.
Coordonnées de contact
8 The Grn, Suite A, 19901, Dover, Etats-Unis
- 1(800) 476-5173
- info@skymobilellc.com
- skymobilellc.com
1,1
Mauvais
191 avis
N'a pas répondu aux avis négatifs
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Completely unreliable.
Completely unreliable.
I submitted an order on February 19th, 2021 for a device in addition to services. I was informed that device orders shipped out in 3-5 business days, but it’s been seven. I called their customer service department, but was only redirected in circles by a bot. I emailed their customer service department and was promised a response in 24 hours, but nothing. I’m a college student and I live in a rural area, so I have no other options outside of slow, satellite internet. If I could cancel, I would. If you have other options, do not use Skymobilellc.
Edit: They responded that they’ve been in email contact with me, but they sent me an email after this review for the first time.
2 mars 2021
Avis spontané
Réponse de skymobilellc.com
Hi Laney,
Our team has been in contact with you over email regarding this matter! :) Rest assured they will make things right! :)
We can most certainly refund you in full if you would like to cancel your order! :)
I ordered on Feb 18th today is the…
I ordered on Feb 18th today is the 26th. I was told 5 business days and when I checked the order status it stated it was unfulfilled. I sent an email stating I would report them to the BBB and Indiana attorney general for fraud. Integrity means everything. Later on in the day I got an email stating my subscription was cancelled and a refund was coming. Their contact number is a recording only. Buyers beware.
26 février 2021
Avis spontané
Réponse de skymobilellc.com
Hi Monique,
Our team has been in contact with you over email regarding this matter! :) Rest assured they will make things right! :)
Order Still not Received & tracking Number is Not showing movement!
I ordered On February 2 2021 and it's Now February 12 2021 ! I Received A Tracking Number from this Company! & The Tracking is Still saying USPS is Still waiting to receive my Order! And I have informed delivery through United States postal service! So I will no when a package is sent to ME! It's Going on 2 Weeks and I have not received my order! So AS OF TODAY I AM TELLING Everyone to be cautious when Ordering from this Company! Hopefully I receive my order soon ! I Will Keep Everyone posted!
12 février 2021
Avis spontané
Réponse de skymobilellc.com
Hi Deshaye,
We have been in email communication with you regarding this! :) And have confirmed numerous times that USPS has picked up your package and it's on it's way to you! :)
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