I’ve booked and paid a flight from this travel agency because I thought I found the best deal from them. It has been 4 days since I’ve booked but I’ve never heard from them until I rang them only to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I’ve booked and paid a flight from this travel agency because I thought I found the best deal from them. It has been 4 days since I’ve booked but I’ve never heard from them until I rang them only to... Voir plus
L'entreprise a répondu
Booked online, easy and processed quicky..received a call from Ricky my advisor who was exceptional making sure all my demands were fulfilled fully and offer assistance going forward. In fact am looki... Voir plus
Rebooked our flights after original booking was cancelled due to the war in Iran. Managed to get the next available flights from Perth to Edinburgh via Doha. Can't recommend their service highly enoug... Voir plus
First time using SkyWizard. My call was answered within 2 minutes by a young gentleman, Ricky. Told him I was looking for a flight from London to Melbourne. He very patiently discussed all the airlin... Voir plus
L'entreprise a répondu
Welcome to Skywizard– Your Gateway to Seamless Travel Experiences At Skywizard, we believe in turning your travel dreams into cherished memories. we have mastered the art of crafting unforgettable journeys for our discerning clientele. Whether you're a globetrotting enthusiast or a leisure traveler, we are here to transform your travel aspirations into a reality. Explore the World with Our Flight Services: Embarking on a journey begins with a well-planned flight. Our seasoned team of travel experts is committed to finding you the best flight deals tailored to your preferences and budget. Whether you're seeking a cozy economy class or the luxury of business or first class, we've got you covered. Trust us to take care of all the nitty-gritty details, so you can simply sit back and enjoy your flight to your desired destination.
40 A, WESTWOOD STREET, BRIERLEY HILL, DY5 3LZ, BRIERLEY HILL, Royaume-Uni
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sebi Brown has been very helpful, sorting out our flights to Australia. Great prices too at short notice. Would recommend
First time using skywizard, we were very happy with the service. Received invoices for payment promptly, e-tickets came within minutes of payment. Saved money on cathay pacific flights advertised. Will definitely use again.
Sabi Brown is very professional, polite , respectful and helpful.
Booked the flight for my sister to Amritsar, Agent was helpful, explained everything in detail
I will use Skywizard again
I would not recommend booking with this company. We booked flights to Australia, only to get a phone call 2 days later saying one of the flights hadn't been confirmed yet and could we change our dates. We couldn't be flexible. However the money had come out of my account and we had had an email confirming bookings. He then said we would know within the week if the flight gets confirmed, but we are on a waiting list!! I accepted that, although i wasn't happy with it.
The next day I got an email saying our booking had been cancelled and refund given!!!
Disgusting service.
I believe this is a scam. DO NOT book with this company. I paid for my flights after which they told me that they had to cancel it. The next day I tried to book another flight and they told me that I had to wait A MONTH in order to book again because of security issues. This is unbelievable especially since costs will rise immensly.

Réponse de SkyWizard
I believe Team Skywizard owe me an apology ? In your response to my complaint you stated " you arrived at the airport one day after the scheduled departure " Also you stared " the airlines said I was a No Show " ! How could I have arrived a day after when I got the Royal Jordanian Airways check in attendant to phone your colleague Raymond , who to be fare tried to get me on the flight. The Attendant got her supervisor to speak to Raymond & myself - she showed me on their system that the refund for my ticket had been processed - I am giving you the opportunity to apologise for you incorrect statement & do the correct thing refund me the return flight cost
I would not recommend using this company. To avoid potential scams, I strongly suggest choosing a more reputable and trustworthy provider. They are not affiliated with ABTA, TTA, or The Global Travel Group, which raises concerns about accountability.
When I attempted to purchase tickets for a long-haul international flight, the baggage policy was not clearly communicated. They indicated that one piece of baggage was included, but there was no mention of weight restrictions until after the ticket was purchased—only to find out it was cabin baggage only. I contacted them immediately, before the booking was finalised on their end, yet they still imposed a £100 admin charge for 4 ticket.
To avoid unnecessary stress, I recommend steering clear of this company. I am currently seeking advice from Consumer Direct and Citizens Advice, as I believe this lack of transparency is unacceptable and misleading.
skywizard was so helpful helped us so much in finding flight tickets to india cheaper than anybody else on the internet will use them again in the future

Réponse de SkyWizard
Thank you Skywizard for sorting out my travel arrangements. I had booked my flight for a reasonable price and after an issue with the name I provided on the passport, I spoke with Raymond who managed to get a better option which now includes direct flights. Brilliant! Will definitely use again. Thank you

Réponse de SkyWizard
Bought the ticket to Delhi for my sister, spoke to Raymond, he gave me a the desired flight that my sister wants. Everything was so smooth, got the tickets also on the same day.
I will definitely recommend skywizard to my friends

Réponse de SkyWizard
Bought ticket for Delhi flight on 20.12.25 and paid £975 for Virgin Atlantic which I paid on 22.04.25. This chap Raymond told me that the e-ticket will be issued today but he called me later and says the price has gone up and they will refund my money. Is this a joke or is the company trying to make money or maybe the company profits need boosting. This is disgraceful. I have asked Raymond to confirm this in writing but nothing received. Please be careful and I suggest book with another travel agent you can trust. As I have paid with credit card it should not be an issue but this company and Raymond who calls himself a Senior travel agent. Raymond your seniority is in trying to be clever but have you succeeded. Sorry about this do you really think I am desperate to pay you £100 when I can go with another travel agent I can trust. I expect you have heard of the word trust but have problem trying to understand what it means. So do me a favour and refund my card before I approach the credit card company. You are a silly man who thinks I am clever. Kind Regards

Réponse de SkyWizard
Booked flights for my parents on air India with one checked in adult luggage each. Told to send passport pictures which I did then when the tickets should have been issued, I get told the check in luggage is 7kg only and do I want to pay an extra £370 for a suitcase. Since when do air india have check in luggage for 7kg. Told Raymond this is ridiculous, this was not listed on the booking form, he says it’s on the email received after booking which is not true and when I asked him why would you tell me after I paid he back tracked. I asked for a manager to call me, he calls me back saying no manager and the tickets need to be released now. Parents meant to be travelling in 5 days. Told him to hold off till I speak to them he then says not possible and I advised it’s already been over 48 hours so it clearly is possible. Told him my parents are out I need to talk to them in the morning but of course he is coming out with all sorts of reasons we need to make a decision now. Told him it’s Vaisakhi which he would know about being based in India but apparently he is in Brieley Hill. When I said I’ll come down and see him he hung up. This is a scam do not book.

Réponse de SkyWizard
First time using sky wizard and the service was excellent. Raymond was very helpful and efficient. Received tickets and was able to log on to virgin apt and book seats .
Would definitely use them again.

Réponse de SkyWizard
First time using SkyWizard. My call was answered within 2 minutes by a young gentleman, Ricky.
Told him I was looking for a flight from London to Melbourne. He very patiently discussed all the airlines that offered flights for my dates, and made some very valid recommendations. We finally settled for a Cathay Pacific airlines at a great price. Ricky was very professional and helpful. Thank you, Ricky.

Réponse de SkyWizard
Ricky watson was very good 👍

Réponse de SkyWizard
I booked flights over the weekend and made some choices with my itinerary that had embedded risk. Following a discussion with Ricky Watson who expressed concern, we navigated a different schedule to remove the risk identified.

Réponse de SkyWizard
I just wanted to say our agent called ricky was absolutely fantastic he gave us the best possible price on our flights we would definitely recommend thier service he went over and beyond so thank you !!

Réponse de SkyWizard
Skywizard made my day, booking process was seamless and easy, Spoke to raymond and he helped me a lot

Réponse de SkyWizard
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.