Slater Byrne Recoveries Avis 

605
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My funds recovery took a very long time (around 3 years) and over that time we had a number of different people working on our case. All the staff were great and stuck with me until the end. They list... Voir plus

Noté 4 sur 5 étoiles

Slater Byrne team has done a great job. Simple process, but high efficiency. They provide professional solutions and implement payment plan in short time frame. The outcome of debt collection is impre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Happy with the service provided by Michelle and the team. We were able to receive the outstanding debt through some turbulent periods. Very grateful for your help.

Noté 3 sur 5 étoiles

Little service or contact from your team. When we call to find out the detail, there's nothing much information provided for the progress of recovery the debt. This can creates un-necessary mis-under... Voir plus

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 147069529

  1. Agence de recouvrement des dettes
  2. aussi dans
  3. Conseiller financier

Écrit par l'entreprise

Slater Byrne Recoveries are the most recommended debt collection agency in Brisbane, with over 400 independent reviews from satisfied clients. We use a simple yet fast and highly effective process to recover debts for our clients and help them improve cashflow. We require no admin, annual, or sign-up fees—and you only pay us when we successfully recover your debts. This way, you won’t have to worry about additional costs! Contact us today on 1300 794 290 for a free consultation. Services Offered: - Obligation-free consultation - Straightforward, streamlined process that will see results in 3 weeks - Highly trained staff with over 100 years of experience - 24 Hour Access to our Online Portal - Regular updates from your Account Manager - Everyday access to your Account Manager via email and phone - No Collection, No Commission. We operate on a “no win, no fee” basis. Industries we do not collect from: - Consumer Rental Debt - Childcare - Veterinary - Gym memberships - White Goods Hire/Rental Our commission charges are paid at a percentage of the outstanding debt we collect. If you have a signed written agreement from your customer, which states that they have agreed to pay these fees, we can add these fees on top of the amount we collect from your debtor. If a matter proceeds legally, you will be pre-quoted with the costs. Legal action fees are mostly recoverable; however, they are at the discretion of the court. We try to recover every expense and, if you obtain a judgment, interest will be added on top of the amount you are awarded from the date of the debt.


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4,4

Excellent

TrustScore 4.5 sur 5

605 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,4

Tous les avis

(605)

22 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Michelle has been great to work with…

Michelle has been great to work with and has been successful in getting debtors to pay their outstanding account. She consistently keeps me informed about the progress of our collections.

13 décembre 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Hi Kyneton, thank you for this wonderful review. Here at Slater Byrne, we make sure to communicate with the clients regularly and keep them up to date. We are glad that Michelle handled your account, she is one of the best account managers of our team. We hope to work with you again in the future. Stay safe!

Noté 5 sur 5 étoiles

They get results, fast!

Slater Byrne Recoveries are professional, convenient, and efficient. Their impressive results speak for themselves. Highly recommended! And Michelle is fantastic too. She kept us updated throughout the process. Thank you!

9 décembre 2024
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Réponse de Slater Byrne Recoveries

Thank you for dropping by and giving us a review Iris Tax Group. We really appreciate the recommendation. Looking forward to doing business with you again. Cheers!

Noté 5 sur 5 étoiles

I was very impressed with the…

I was very impressed with the communication & professionalism throughout the whole recovery process. Thank you Wally for your assistance & a successful outcome.

9 décembre 2024
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Réponse de Slater Byrne Recoveries

Thank you Rosealeen Jardine for dropping by and leaving this wonderful review. Wally is one of our best account managers, so we are glad that she handled your account. With your cooperation and trust, the team were able to succeed. Also, we always believe that good communication with our client is the key to a successful debt collection. We hope to work with you again in the future. Cheers!

Noté 5 sur 5 étoiles

Great service

Great service, pushed hard and communicated all the way. thank you.

25 juillet 2024
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Réponse de Slater Byrne Recoveries

Thank you, Marcin, for dropping by and giving out this review. We always believe that good communication with our client is the key to a successful debt collection. We hope to work with you again in the future. Cheers!

Noté 5 sur 5 étoiles

Professional and Prompt

Our experience with Slater Byrne recoveries has been easy and stress free. Shaun our Account Manager was in continual communication and updated us regularly on our matter. I found Slater Byrne to be very efficient, friendly staff and always there to assist no matter what. Would definitely use Slater Byrne Recoveries again.

8 novembre 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Thank you for your positive words and recommendation. Shaun is indeed an amazing account manager, and we are very happy that all worked well. We hope we can work again with you in the future. Stay safe!

Noté 5 sur 5 étoiles

David is amazing!

David is so patient and persistent with us regardless how challenging the work is. Love your work!

24 octobre 2024
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Réponse de Slater Byrne Recoveries

Hi Carol, for dropping by and giving out this review. David and team appreciate it a lot! Hope we can work again in the future. Stay safe!

Noté 5 sur 5 étoiles

It was great experience to deal with…

It was great experience to deal with slater Byrne recoveries they done there job professionally and fast.I highly recommend them and will definitely use them in the future

22 octobre 2024
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Réponse de Slater Byrne Recoveries

Thank you for dropping by and giving us a review. We really appreciate the recommendation. Looking forward to doing business with you again. Cheers!

Noté 5 sur 5 étoiles

The service was very good

The service was very good, prompt. Good explanations were given as they know what they are doing.

8 octobre 2024
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Réponse de Slater Byrne Recoveries

Thank you for dropping by and giving us a review. We really appreciate the recommendation. Looking forward to doing business with you again. Cheers!

Noté 5 sur 5 étoiles

Great service!

Slater Byrne was engaged to assist with recovering a debt, and I couldn’t be more impressed with their service. The team was professional, efficient, and kept me informed throughout the entire process. Thanks to their expertise, I was able to resolve the matter much sooner than I anticipated. I highly recommend their service for anyone in need of debt recovery services.

9 septembre 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Hi Harini, thank you for this wonderful review. Here at Slater Byrne, we make sure to communicate with the clients regularly and keep them up to date. We hope we can work again with you in the future. Stay safe!

Noté 5 sur 5 étoiles

Great communication, super quick results and reasonable charges.

We had an invoice at 68 days overdue. I logged the invoice on the Slater Byrne website. The next day I got communication that a letter of demand had been sent from Slater Byrne to our debtor, and that evening the client had paid us in full. Getting paid an invoice we thought we would need to write off, one day after handing it over, was a great relief. Added to that, we expected the recovery cost to be up to 30% of the value, but the invoice arrived and it was only 20%. Thank you Slater Byrne - we will definitely be repeat customers should we have overdue account going forward.

29 août 2024
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Réponse de Slater Byrne Recoveries

Thank you for dropping by and giving us a review Sharon. We really appreciate it. Looking forward to doing business with you again. Cheers!

Noté 5 sur 5 étoiles

Highly professional Debt Collections Agency

We have had great success with Slater Byrne. They are incredibly professional and all communication (with us and the debtors concerned) is clear, factual and non-confrontational.
It's very easy to refer debt using their online portal and a special mention to our Account Manager: Shaun who is providing a fantastic service to us.
Slater Byrne have collected the uncollectible for our business and acted as a true partner.

26 août 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Hi Louise, thank you for your positive words and recommendation. Shaun is indeed an amazing account manager, and we are very happy that all worked well. We hope we can work again with you in the future. Stay safe!

Noté 5 sur 5 étoiles

Awesome Work!

Wally and Tania is very great on their job! I just submitted some accounts for assistance in chasing payments and after a day or two, our client has paid their outstanding invoices! It's awesome that Slater Byrne always got our back in chasing stubborn clients.

22 août 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Thank you Leian for dropping by and giving out this review. Wally and Tania appreciate it a lot! Hope we can work again in the future. Stay safe!

Noté 1 sur 5 étoiles

Incompetent. Irresponsible. DO NOT USE.

The incompetence and lack of accountability in this organisation is diabolical. I provided all the information I had available for my claim to Slater Byrne which they used to recover a debt from a client on my behalf. After charging me commissions and additional administrative fees, they came back and informed me they could not proceed with recovering the debt due to information received from my debtor's solicitor. This information was the exact same information I had provided from the beginning when enquiring if it was possible to recover the debt. I have sent numerous emails to Slater Byrne, have called and asked for call backs and there has been ZERO communication from them. They were more than eager to take our money illegitimately. Now are not even acknowledging their mistake or willing to return any of the money charged. Their response states they credited the credit default lodgement fee, however, this was never returned and I received an email stating they would not be refunding this fee regardless of their oversite. Add inconsistent to my list of grievances. An absolute disgrace.

17 mars 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Hi Artemis,

We value all feedback and regret that you had a less than satisfactory experience and would like to clarify a few points regarding your concerns raised.

1. In relation to the point of charging commission: We commenced collection action on your case on the 6th December 2023, and on 23rd December 2023, a payment of $8,000 was made by the debtor directly to you. As per our agreement, we charge a commission on the amount paid, and as we played a direct role in facilitating this payment.

2. Regarding the matter of admin fees, we understand there was some confusion initially about the difference between admin fees and Default/Legal fees. We do not charge admin fees.

You paid for a Credit Default Lodgement Fee. This was credited back to your account as, given the debt was disputed, a Credit Default could not be lodged. This is beyond our control.

Our office made several attempts explain this situation and answer your questions, but we did not receive a response and the matter was closed.

Noté 5 sur 5 étoiles

Easy to deal with and ideal outcome achieved

We joined Slater Byrne this year to help us recover some debt a client owed us. The process was easy and we received updates along the way. We agreed to a settlement with the client, which was negotiated by David Cuddington and we were very happy with the outcome. We will definitely be using Slater Byrne again, should the need arise.

26 juillet 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Thank you, Elizabeth for dropping by and giving out this review. David Cuddington and team appreciate it a lot! Hope we can work again in the future. Stay safe!

Noté 5 sur 5 étoiles

Results Orientated

We have been using Slater Byrne as our go to debt collection agency for approximately 5 years. They are professional, great at communicating and most of all get results.

19 août 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Hi Jenny, thank you for your positive words and recommendation. We are happy that everything went well, and you are satisfied with our service. We always believe that good communication with our client is the key to a successful debt collection. Stay safe!

Noté 5 sur 5 étoiles

Debt collecting is a major part for continuing cash flow

Debt collecting is a major part for many businesses these days as more and more slow payers are increasing. Collecting overdue debts are becoming a difficult and frustration part of our daily routine.
Having the knowledge that backup is only a phone call away - Slater Byrne professionalism and assistance has never failed to alleviate the risk of these debt not been finalised.
Additional reading of the Quarterly Newsletters with tips, news for debt collection is valuable.
Definitively recommended Slater Byrne Recoveries.
Juleen Mathison

19 août 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Thank you for dropping by and giving us a review Juleen. We really appreciate the recommendation. Looking forward to doing business with you again. Cheers!

Noté 5 sur 5 étoiles

Don't be scared to get Slater Byrne involved?

We were a first time user of the recovery service and we were a little skeptical at first. We had been chasing an old debt from one client since Sept 23 and we had basically written this debt off as we had chased all avenues we thought. Then we got Wally from Slater Byrne involved and we were paid in full within a matter of weeks, it was very so easy I could not believe it all we had to send was the invoice and all our correspondence we had then we got paid. Thank you Wally.

15 août 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Thank you for dropping by and leaving this wonderful review. Wally is one of our best account managers, so we are glad that she handled your account. With your cooperation and trust, the team were able to succeed. Also, we always believe that good communication with our client is the key to a successful debt collection. We hope to work with you again in the future. Cheers!

Noté 5 sur 5 étoiles

100% success rate with Slater Byrne

We have a 100% success rate in our recovery efforts through Slater Byrne. Awesome company to work with!

16 juillet 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Thank you for dropping by and giving out this review. The team appreciate it a lot! Hope we can work again in the future. Stay safe!

Noté 5 sur 5 étoiles

Help with your bad debtors

We went looking for debt recovery help when every avenue to us was exhausted. Slater Byrne have made the process painless and easy, thank you Slater Byrne.

16 août 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Thank you for your kind words and amazing review. We are happy that everything went well, and you are satisfied with our service.

Noté 5 sur 5 étoiles

Pleasantly surprised

I have tried other debt collection firms in the past, and i had almost lost faith in their value. Thank god i was referred to Slater Byrne through a friend. Not only did they recover most of my debts but they gave honest advice about whether I should proceed with legal action. The free litigation assessment and honest advice saved me thousands of dollars..

Will stay with Slater Byrne indefinitely.

Thank you

16 août 2024
Avis spontané
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Réponse de Slater Byrne Recoveries

Thank you for dropping by and giving us a review Anthony. We really appreciate the recommendation. Looking forward to doing business with you again. Cheers!

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