Slater Byrne Recoveries Avis 

I'm soooo happy

Great to deal with!
We have been working with Slater Byrne for a while now and they are fantastic. Happy to answer any questions and keeps us informed every step of the way.

Very happy with everyone at this company. They helped us recover money owed to us very quickly and effectively - very approachable and great service ethic. Don't mind being asked questions! The only thing I think they could improve is provision of more simple statements for clients to understand all the ins and outs of the various transactions that occur.

Exceptional service! literally had our debt resolved within 48 hours and it was a large debt. Highly recommend

Great assistance from Sandra made the whole process a lot easier than I expected.

Great service in a very short period of time .
I am very happy with the service I got from here . My case was looked after by Shaun who was very prompt and excellent in communication. I have got my debt collected within a week time . Highly recommend.

They are doing a really good job, we are very happy with the result. Some customers who haven't responded to our calls and emails for years are getting in touch and making payments.

Mikayla managed the process from start to finish and we had a positive outcome with our debt paid in full.

Great communication and great service. Very happy.

Super easy on-boarding process, clear communication and expert advice. Wish we'd found Slater Byrne earlier!

We had used other providers in the past.
The turn around time and communication of Slater Byrne is next level!
We are very happy to be partnered with them as our external debt collection partner.

Highly recommend Shaun from Slater Byrne Recoveries. Promptly replied to my initial inquiry, professional dealings with all parties, and obtained payment of a long overdue debt very quickly for us. Many thanks to Shaun and the team for a great result!

Slater Byrne team has done a great job. Simple process, but high efficiency. They provide professional solutions and implement payment plan in short time frame. The outcome of debt collection is impressive. Appreciate their effort and highly recommend.

When my small family retail business was doing it tough after COVID lockdowns and a slew of profound personal challenges, I attempted to negotiate debt settlement with my credit provider Trucap (Bizfund Pty Ltd) via an authorised third party debt negotiator. Trucap flatly ignored this attempt to work something out and handed the account straight to Slater Byrne, who 5 days after the last repayment issued me with a warning for a default listing.

Fast forward 32 days, and they listed the default while ignoring reasonable negotiation via my representative Chapter Two, and were instead more interested in fast-tracking a default listing rather than work things out. A settlement was eventually made 4 months later for very close to the original total debt cost, although I was unaware the default had actually been listed.

The main thing is there was no attempt to negotiate a settlement prior to the default being listed, plus the default was listed less than 30 days after the initial letter (dated 08/06/22 and default listed 05/0722), and less than 14 days after the final letter. Even on their website they quote Privacy Act timeframes for consumer lending as if they follow the same reasonable guidelines for commercial, but seems no compassion or reasonable negotiation is an option for my creditor Trucap, or for Slater Byrne. This is extremely misleading.

Another point is the amount I owed was $11,810.87, however Slater Byrne were claiming $16,810.87. The $5000 difference being Slater Byrne’s commission, so instead of negotiating a customer that was doing it tough and genuinely wanted to work something out, I was charged more money!

PS I didn’t know about the default until I checked my credit file back in July this year as I was not notified of the listing being placed, and it was still listed as outstanding even though it had been settled and closed 10 months prior! Also of particular note – Slater Byrne are not a member of AFCA (Australian Financial Complaints Authority) so they ignore any dialogue complaining about the lack of compassion for mitigating circumstances.

RESPONSE TO SLATER BYRNE: that is not correct: my representative was the one attempting to negotiate, so you and Trucap ignored this. We have all emails and correspondence to back this up and have taken a screenshot of what you have written here for further legal action. There are also other in correct facts in your reply which only serve to highlight your shady tactics.

Sandra and the team at Slater Byrne Recoveries helped us immensely, in the success of collecting debt for our company. From the moment we spoke with Sandra we knew we had the right person to help us with our situation. With Sandras great knowledge, attention to detail, communication skills and professional manner, we navigated together through the many hurdles that eventually resulted in us recovering monies that we thought we would never see. Thank you again Sandra and Slater Byrne Recoveries.

Sandra from SBR made the collection process seamless; I do not doubt that the client had no intention of paying us.

Shaun was great to deal with, his communication and guidance was second to none. The outcome was great, I had been chasing a client for payment for 4 months, once Shaun was on the case payment was made within 3weeks.

To say that my experience with Shaun, Garth and the team at Slater Byrne Recoveries was excellent is an understatement.
After trying to recover a sizeable unpaid invoice from November 2022, with no luck, we decided to make a last-ditch effort. It certainly paid off.

From the beginning, the service from Slater Byrne was impeccable. Garth called me within minutes of submitting a request through the website and talked me through the process with complete transparency and no pushy nonsense.

Shaun, our account manager, made the process so simple and easy. The unpaid debt we thought we'd never get back, was received in full within less than 2 weeks! They did more than just recover our debt, they took the stress and anxiety out of the whole situation.

I would highly recommend Slater Byrne Recoveries for any small business that needs help in debt recovery.

Sandra was absolutely wonderful to deal with and recovered the entire debt in a seamless process. Thank you!