Sleepeezee Beds Avis 

1 480
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Poor quality mattress at a premium price Bought a sleepeezee king size regent matress from a company called mattress next day , on 24/06/2025 , it didn’t look right when it was delivered, like the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

King sized mattress suits me well and my partner who has back problems sleeps much better. Our only criticism is sizing … it’s slightly longer and slightly less wide than our king sized bed. Its depth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superior Mattress! Absolutely the BEST mattress we have ever had. Beautifully made. Extremely comfortable,supportive, firm mattress. Purchased from Dreams. We don’t feel each other moving around on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I must say the Hotel Supreme 1400 is the most comfortable bed I've had - no wonder the Ritz use them. I personally have it on a sprung base, which is how hotels have them. Sleepeezee stopped making sp... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

À propos de Sleepeezee Beds

Écrit par l'entreprise

  • Held a Royal Warrant from HRH The Prince of Wales since 1985 and supplies the Royal Residences
  • More than 100 years’ experience in handcrafting the perfect night's sleep
  • Every Sleepeezee product is handmade at our factory in Rochester, Kent, where more than 300 expert craftspeople build bespoke beds to our premium standards
  • Supporter of the QEST, MacMillan charities, British Heart Foundation and Ellenor Hospice
  • We have donated more than £100,000 to Macmillan Cancer support
  • You can find a Sleepeezee bed and mattress in one of our independent bed and furniture retail outlets, or in one of our national retailers

  • Coordonnées de contact

    4,0

    Bien

    TrustScore 4 sur 5

    1 k avis

    5 étoiles
    4 étoiles
    3 étoiles
    2 étoiles
    1 étoile

    Demande des avis aux clients

    Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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    Comment cette entreprise utilise Trustpilot

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    4,0

    Tous les avis

    (1 480)

    111 avis reçus au cours des 12 derniers mois

    Écrire un avis
    Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

    Noté 2 sur 5 étoiles

    Dissatisfied

    Not 2 months old yet & already starting to sag ! These are marketed as the same as the ones in the hotel but that’s clearly not true , very disappointing . 2/10

    26 octobre 2025
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    Réponse de Sleepeezee Beds

    We appreciate you sharing your experience. We're sorry to hear the product hasn't met your expectations. We can assure you that the mattresses we sell, as the same specification as what is supplied to the hotel, so if you'd like to reach out to us at media@sleepeezee.co.uk we can look into this for you. Thanks

    Noté 1 sur 5 étoiles

    New Imperial Mattress- Rock hard after 1 year

    We bought this mattress one year ago and still cant sleep on it due to its hardness. We're both side sleepers and starting getting hip and and shoulder pain even though we're only in our 40's and not particularly skinny. There's no option to return so were stuck with it now. Eventually had to buy a 10cm foam topper so we could tolerate it but this is so frustrating as we didn't want a foam mattress as is quite hot to sleep on. Very disappointing

    30 décembre 2025
    Avis spontané
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    Réponse de Sleepeezee Beds

    We're sorry to hear about your experience with your mattress. We'd like to hear more if you can email us at media@sleepeezee.co.uk and we can look into this for you.

    Noté 5 sur 5 étoiles

    Very comfortable mattress

    Very comfortable mattress - purchased as slept on same at a Travel Lodge

    Ordered in Black Friday sale and delivered at our convenience before Christmas.
    Good communication from Sleepeezee.
    Excellent delivery company used

    28 novembre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you find the mattress comfortable and that it met your expectations. We appreciate your positive feedback regarding the Black Friday sale, convenient delivery, and communication. Thank you!

    Noté 4 sur 5 étoiles

    Not as good as the 12 years old…

    Not as good as the 12 years old Travelodge one it replaced though.
    Not as heavy, but still a good,mattress.

    26 novembre 2025
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    Réponse de Sleepeezee Beds

    We appreciate your feedback, thank you for buying a new Travelodge mattress!

    Noté 1 sur 5 étoiles

    Had the mattress about a month and not…

    Had the mattress about a month and not as good as we hoped way to hard and uncomfortable

    17 novembre 2025
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    Réponse de Sleepeezee Beds

    We appreciate your feedback and are sorry you're finding the mattress too firm. It can take some time initially to get used to a new mattress. Please let us know if we can help further at media@sleepeezee.co.uk

    Noté 5 sur 5 étoiles

    Good quality, great value divan base, headboard and mattress.

    Purchased Travelodge dreamer mattress and 4 drawer divan with matching headboard.
    Very happy with whole experience, from ordering the bed to delivery and installation of divan and removal of the old bed.
    Delivery drivers were very careful when bringing bed into house and removing old bed.
    The divan base and headboard are well made and the mattress is very comfortable.
    I would recommend this bed and mattress to everyone as not just great value for money but good quality too.

    24 novembre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you are very satisfied with your new divan bed, mattress, and headboard. We appreciate your positive feedback regarding the delivery and installation. Thank you for recommending our products!

    Noté 5 sur 5 étoiles

    Excellent New Mattress

    We are really pleased with our recent mattress purchase. The buying process was easy and we were able to arrange to have our old mattress removed at the same time. The delivery team were prompt, had good communication and took care while in our home. The mattress is of good quality and we are enjoying sleeping on it zzz

    17 novembre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you are pleased with your recent mattress purchase and the easy buying process. We appreciate your positive feedback regarding our prompt delivery team's good communication and care. We're glad you are enjoying sleeping on your new mattress!

    Noté 4 sur 5 étoiles

    The mattress arrived half an hour…

    The mattress arrived half an hour earlier than the start of the time window, so we weren't quite ready. The two delivery guys were very helpful and pleasant and waited for us to clear the bedding and they took the old mattress away. The mattress itself (Travelodge dreamer) feels too hard by itself, so I have had to put my 7cm topper back on. The combination of mattress and topper is now perfectly comfortable. The new mattress is a lot more supportive than my old one which had sunk in the middle and I am definitely sleeping better with it.

    22 novembre 2025
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    Réponse de Sleepeezee Beds

    We appreciate your feedback. We're glad the delivery team was helpful and that you're sleeping better with the new mattress. We're sorry it felt too firm initially, but happy the topper made it comfortable!

    Noté 5 sur 5 étoiles

    Good communication just good

    Good communication. On time delivery. Good men

    18 octobre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you had a positive experience with our team! Thank you for your kind words about our service.

    Noté 5 sur 5 étoiles

    Nice mattress better than my old one…

    Nice mattress better than my old one but thought it would be firmer.

    Having loved the Travelodge beds in the hotel I thought this one would be the same but it is not. I do not like the fact you cannot sit on the edge of the bed as it is not firm enough and you slide off. I like to sit to put my socks on but can’t do this. Husband and I commented how the mattress makes us sweat. But overall we needed a new mattress and this is fine.

    28 novembre 2025
    Avis spontané
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    Réponse de Sleepeezee Beds

    Thank you for your feedback, we appreciate your comments and glad your new mattress is more comfortable than your old one. Thanks again.

    Noté 4 sur 5 étoiles

    Good but not great

    Nice mattress better than my old one but thought it would be firmer. Having loved the Travelodge beds in the hotel I thought this one would be the same but it is not. I do not like the fact you cannot sit on the edge of the bed as it is not firm enough and you slide off.
    I like to sit to put my socks on but can’t do this.
    Husband and I commented how the mattress makes us sweat. But overall we needed a new mattress and this is fine.

    14 novembre 2025
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    Réponse de Sleepeezee Beds

    We appreciate your feedback. We're glad the mattress is better than your old one. We're sorry it's not as firm as expected, it can take some time to adjust to a new mattress. thanks again for your feedback.

    Noté 5 sur 5 étoiles

    works well

    works well
    don't need a pill anymore

    14 octobre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that our product works well for you, thanks for your review!

    Noté 5 sur 5 étoiles

    Perfect

    Great comfortable mattress. Delivered on time and gently taken upstairs The delivery gentleman unpacked the I damaged mattress hygienically and took the old mattress and all the wrapping away. A perfect delivery for a perfect mattress

    8 novembre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you find the mattress comfortable. We're so glad the delivery was on time and professionally handled. Thank you for your positive feedback!

    Noté 5 sur 5 étoiles

    Delivered on time and the old mattress…

    Delivered on time and the old mattress taken away. The mattress is excellent and is currently surpassing my expectations. All in all very pleased with my purchase.

    8 novembre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that the delivery and mattress removal went smoothly. It's great to know the mattress is surpassing what you expected. Thank you for your purchase!

    Noté 5 sur 5 étoiles

    Sleepezee Travelodge Mattress

    After a few stays at different Travelodge hotels, I had to find out where they got their mattresses from. Sleepezee.
    I can't rate these mattresses highly enough. So comfortable. A firmer mattress built to last.

    7 novembre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you enjoyed our mattresses during your stays. It's great to know you found them so comfortable and durable. Thank you for sharing your positive experience!

    Noté 1 sur 5 étoiles

    Quite possibly one of the worst…

    Quite possibly one of the worst companies I have come across when it comes to refunds

    Still waiting for mine. It has been many weeks. Other companies refund almost instantaneously- not so sleepeezee

    The customer services people try to be helpful but this is an amateur operator and shoddy

    This review isn’t based on any use of their mattresses

    4 décembre 2025
    Avis spontané
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    Réponse de Sleepeezee Beds

    We appreciate you bringing this to our attention. We are sorry to hear about the delay in your refund and the frustration it has caused. We're taking steps to look into this matter to improve our processes.

    Noté 5 sur 5 étoiles

    Dog Pillow Covers...

    My pug loves his new personalised pillow cover and the soft material it's manufactured in and sleeps on it at every given opportunity... Great!!!

    5 novembre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that your pug loves their personalised pillow cover! Thank you for sharing this great feedback with us.

    Noté 5 sur 5 étoiles

    Efficient ordering and delivery or bed

    Efficient ordering and delivery of sleepeezee bed. Placed in bedroom by professional staff. They were quietly efficient and a credit to your company.

    4 novembre 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you found our ordering and delivery efficient. It's great to know our staff's professionalism was a credit to us. Thank you for your positive feedback!

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