Sleepmaker Avis 

188
•
TrustScore 1.5 sur 5

1,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I’ve never dealt with a company so dismissive and evasive when it comes to honouring a warranty. Weeks of being passed back and forth between SleepMaker (The Comfort Group) and David Jones, zero acc... Voir plus

Noté 1 sur 5 étoiles

Australian Sleepmaker. Do not buy or deal with sleepmaker .I have never dealt with a company so dismissive and evasive when it comes to honouring a warranty. I purchased the SleepMaker Pure Bala... Voir plus

Noté 1 sur 5 étoiles

Have not been able to deliver Goods (Marlborough Wardrobe 3 Doors, cost £661) Full of reasons will try to delay & fool you by sending out emails etc. Our phone gets cut off after the initial recorded... Voir plus

Noté 1 sur 5 étoiles

What a shambles of a company. Clearly taking money knowing full well that they will not deliver goods. This is typical of an unscrupulous operator who knows they are going bust but still take orders.... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de lits

Écrit par l'entreprise

We do Beds, wardrobes, Sofas and all other quality furniture under one roof


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

188 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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1,4

Tous les avis

(188)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Oh No....More Excuses

Received a text from a mobile number on Sunday claiming my table would be delivered, as promised, on Tuesday. I replied to the text, as requested, only to receive another message from the 'so called' couriers saying unable to deliver as table has been damaged. All this happened withun 10 minutes of sending the original message. I tried contacting Sleep Maker but message box full so cannot leave messages. Tried calling couriers but no answer. I have now been advised to contact Trading Standards and Companies House as this company seems to be scamming customers. I have also been advised that if no reply or contact is made by the company then to contact my card company and file a fraudulent purchase..

14 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Absolutely awful delivered the wrong…

Absolutely awful delivered the wrong item then finally delivered the right item but once unboxed the table was damaged and still a month later nothing keep saying they will sort it! But no nothing absolutely disgusting DO NOT BUY! There are so many other companies to go too steer clear of this company

12 juin 2022
Avis spontané
Logo de Sleepmaker

Réponse de Sleepmaker

Hi you were delivered wrong item on Wednesday and correct item was delivered on Thursday very next day in evening.as far as table is concerned we open it on delivery and get it checked your complain was about the small dent in frame which was after 3,4 days of delivery. it does not work like that still we thought we will offer you discount but you paid via paypal and opened a case to give you 50% discount for 1cm dent that might not be our mistake so we offered you return of the product with full refund.

Noté 1 sur 5 étoiles

If I could give less than one star…..

If I could give less than one star I would; my story is the same as many others on here; order accepted, payment made, non delivery within given timescale and absolutely no communication from this company; phone calls unanswered and message box full so unable to leave a
message, emails ignored, messages ignored. I have now contacted my credit card provider and raised a dispute against the company to get my money reimbursed.
Please be aware and do not give your hard earned cash to these people!

***Edit; I received a private email in the early hours of Monday morning (2a.m), the day after this review was published; stating that they would look into this for me and let me know later that day where my order was….it’s now Friday and even after chasing them for a reply yesterday, I have heard nothing more from them!

11 juin 2022
Avis spontané
Logo de Sleepmaker

Réponse de Sleepmaker

hi extremely sorry about this experience we will get it sorted for you asap

Noté 1 sur 5 étoiles

Bad communications

10 juin 2022
Logo de Sleepmaker

Réponse de Sleepmaker

hi you placed your order on 29th of April we emailed you within 48 hours that items are not in stock but there are coming soon and we aim to deliver it in 4 to 6 weeks. After that you have emailed us few times but it was same answer and then you asked to cancel the order which was cancelled straight away.

Noté 1 sur 5 étoiles

The worst company ever

The worst company ever! I ordered two table lamps a month ago, one turned up with faulty bits, and no dimmer as stated on their website and the other one still hasn’t turned up! I phoned them
Many times and tried to chat on line and no-one has got back to me! Their customer service is awful! Never buy from there!

7 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Absolutely beautiful!

Ordered my furniture around a week ago and just received it today and everything is beautiful, any query I had was answered quickly and delivery drivers were so helpful! Would defo recommend! Thanks again guys one happy girl!

3 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

It's been 6 weeks and I am still…

It's been 6 weeks and I am still awaiting my order for liquid art pictures x2 I know these have to be hand made but delivery time is normally 5-6 weeks and I have had no communication or updates about my delivery.

2 juin 2022
Logo de Sleepmaker

Réponse de Sleepmaker

Hi you ordered custom frames they take that much time normally as they are made to order.

Noté 4 sur 5 étoiles

Very cheap

Very cheap. Cheaper than elsewere for marble table. Hadxa bit of a wait but was aware of this as company based in enhland and me scotland. AAAAA÷÷÷÷÷÷

31 mai 2022
Noté 2 sur 5 étoiles

Item was as described and is high…

Item was as described and is high quality however it was damaged in transit the box was ripped and part of the table I ordered had a dent in it. I messaged the sellers about this and had no response so I’ve now paid for a table that’s dented and it wasn’t cheap.

28 mai 2022
Noté 1 sur 5 étoiles

I'm sorry

I'm sorry, for the money I paid out I thought I was getting something of good quality. I could have made a stronger wardrobe out of rice paper. On top of that half the screws are missing and I had to drill my own holes, the feet are drawing pins and as a result my daughter is having trouble opening the door because its digging into the carpet.

I havent opened the box containing the draws yet, I'm frightened it might crumble in my hands.

Sorry I wont be placing another order with you. It was a rip off never worth the money.
I have not been offered any incentive or payments to leave this review but they should offer a 50% refund for the poor quality of this rubbish.

25 mai 2022
Logo de Sleepmaker

Réponse de Sleepmaker

Hi you ordered a furniture to go product which are awarded for best furniture in UK almost every year.

Noté 1 sur 5 étoiles

No delivery updates, no sign of customer service

No delivery updates/tracking. I needed a table I ordered for this week but I have no information. They don't answer the phone and the mailbox is full, no response on the live chat all day, no replies to emails. I am not sure i'll ever get this item :( gutted.
Beware!

24 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Appalling service

Appalling service, I was lied to about delivery dates and times until I cancelled my order 6 weeks later, could not organise head in a brothel.
Avoid at all costs.

22 mai 2022

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