Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service today when delivering new bed and ottoman box ,I had a text yesterday to give me a time frame ,which was accurate, then a further up date closer to time and finally a phone call whe... Voir plus

Noté 5 sur 5 étoiles

Abzy & Majid from giving me a call to say how far away they were, to arriving and installing the bed where I wanted. I can honestly say they were gentlemen tidy cleared all packaging show how to open... Voir plus

Noté 5 sur 5 étoiles

Brilliant beds great service, delivery guys abzy and majid built the beds and took away all rubbish. Excellent service from start to finish

Noté 3 sur 5 étoiles

9My nephew who's a carpenter said my king size divan wingback was very hard to put together. No instructions. He said If i was to push the headboard it would snap which is worrying!! Just seen pe... Voir plus

4,4

Excellent

TrustScore 4.5 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(73)

50 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The standout for me was Sonno s customer...

The standout for me was Sonno's customer service. I had a few questions about which bed frame would be best for my space, and their team was exceptionally helpful and friendly. They guided me through their extensive product line and helped me pick the perfect one. It's rare to find a company that combines such a great product collection and competitive pricing with a genuinely positive and supportive customer experience. Five stars all around!

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I was initially skeptical about the...

I was initially skeptical about the prices at Sonno, thinking the quality might not be up to par, but I was completely wrong. I purchased a new mattress and some bedding, and the quality is outstanding. It's refreshing to see a company that offers premium products without the premium price. Their customer service team was also fantastic, answering my questions about the mattress materials with such patience and expertise. I'm a customer for life.

4 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a bed frame on the 7th of…

I ordered a bed frame on the 7th of July with delivery supposed taking 10 days on the 17th I contacted support and all I got is a copy and pasted reply, now on the 21st of July I contacted support again only to be told it would be delivered on the 16th of july(in the past) absolutely ridiculous starting to wonder if my order will ever arrive

21 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Just had our divan bed delivered...

Just had our divan bed delivered. The delivery guys , Tubby and Mubeen, were very professional, friendly and kind. I was recovering from surgery and they were very helpful. I was very pleased with the way they communicated and let me know when they were on their way and they also gave me advice about the warranty the divan bed has. Thank you so much. I'll do another review once we have built up the bed. The customer service has been amazing. Thanks so much.

26 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Bed looks really great quality-…

Bed looks really great quality- delivered within the expected timelines and brought into my first floor flat no problems. Ateeq and Hassan who delivered were really helpful- kept me up to date through the day. Thank you! :)

8 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Impossible to get hold of on the phone

Impossible to get hold of on the phone, now and again you’ll get a reply via e mail. Sent 2 different teams to fix the bed that they originally put up but still no good. Dirty hand prints all over the wall and now finally they have taken the bed back, time will tell if we get a refund

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

New Super King Bed

Delivery Saturday 25th Jan. Excellent service from the delivery team, really lovely guys who went above and beyond to get a big bed into a difficult layout!!! Well done to you both xx
The quality of the bed is brilliant, we were very impressed. Mattress feels a bit hard at moment but only slept on it one night so far and was comfy so am reserving that review for later but i do already think/ hope this is a bed we will love. Thanks everyone at a Sonno, great product, fairly priced, delivered exactly as stated and great customrr service, your staff are a credit to your business.

25 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfection in every way

We loved the style of this bed with the platform base and the price was excellent.
The delivery guys were friendly and pleasant and happy to help.
Putting the bed together was child's play and once together it looked even better than we hoped.
We love it.

My only suggestion, if you can. The colours on the website are not indicative of the actual color and it almost made us swipe past. The swatch we requested gave us confidence it was what we wanted and so we ordered. But it would be a shame if you lost potential customers because of the colour way on your site.

Thanks guys, absolutely thrilled

23 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

What a great experience from start to…

What a great experience from start to finish. Loved the fact that my bed was being made for ME.... That automatically makes you feel special. Updated throughout the process, right through to delivery. My bed was delivered within the time frame stated, by two fabulous guys. Baz and Abbass were fabulous, so friendly and professional. A great service provided by them, both with the actual delivery and the installation too. They made everything look simple and put my mind well and truly at ease. The bed looks fabulous, and no mess at all left behind. Can't recommend these guys enough. Would happily have them back around for a brew!... lol.... Thanks to everyone concerned in the order, manufacture, delivery and assembly of my new bed. Right, I'm off to try it for size now.... Nighty night all!!!!!

23 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

The bed is amazing and so is the…

The bed is amazing and so is the mattress. They look exactly like the pictures and they always have such amazing deals.
Also Maruf and Kabir were amazing, they kept me in the loop with their eta and arrived on time, they worked super quick and efficient. They managed to bring my super king size bed + mattress upstairs to 1st floor and put it together in only a few minutes and they were very kind as well.
Many thanks!

30 mai 2024
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus