Held my Deposit! Made me wait 4HOURS Then proceeded to make me wait even longer! My bank confirmed that the merchant needed to accept the deposit, in the meantime, my deposit is stuck! Horrible experi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always receive bonuses in emails, then when i make the deposit it doesnt work so then contact support and i get "you are blocked from most promotions due to duplicate account" although im fully verif... Voir plus
L'entreprise a répondu
ACHTUNG!!...Dieses Casino zahlt Gewinne nicht aus oder zieht sie unnötig in die Länge, die maximal 24 Stunden lt AGBs werden nicht eingehalten, im Chat wird nur Copy und Paste geschrieben...Kann nur j... Voir plus
L'entreprise a répondu
I opened an account during Christmas and am so pleased with the site ! The games are awesome ! They actually pay out how casinos use to! Ontario casinos have been terrible since the government g... Voir plus
L'entreprise a répondu
Information importante
2,9
Moyen
181 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great slots
Hey guys great site, with great slots, do yourself a favour and have a look
26 septembre 2025
Avis spontané
Réponse de SlotLounge
Dear Timothu Riches,
Thank you for your great feedback! We're thrilled to hear that you enjoy our site and the slots we offer. We appreciate you recommending us, and we hope more players come to enjoy the same experience!
We look forward to seeing you again soon for more fun and exciting moments!
Sincerely,
SlotLounge
Very professional
Very organised, quick to get back to you and very professional!
24 septembre 2025
Avis spontané
Réponse de SlotLounge
Dear Eli Nes,
Thank you for your fantastic feedback! We're delighted to hear that you found our service organized, prompt, and professional. Providing efficient and professional support is something we take great pride in, and we're glad to know you had a positive experience.
We look forward to assisting you again soon!
Sincerely,
SlotLounge
Good site
Slotlounge has really good promotions all the time and also a really good referral promotion aswell also very good site to use.
4 octobre 2025
Avis spontané
Réponse de SlotLounge
Dear Kat kat,
Thank you for your great feedback! We're thrilled to hear that you enjoy our promotions and referral program. We always strive to offer exciting deals for our players. We're also happy to know that you find the site easy to use!
We look forward to seeing you again for more fun and rewarding experiences!
Sincerely,
SlotLounge
Easy site to navigate
I enjoyed slot lounge. Easy to navigate and simple for a beginner
4 octobre 2025
Avis spontané
Réponse de SlotLounge
Dear Erin Cornish,
Thank you for your kind feedback! We're thrilled to hear that you enjoyed SlotLounge and found it easy to navigate, especially for beginners. We aim to provide a user-friendly experience for all players.
We look forward to seeing you back soon for more fun and exciting moments!
Sincerely,
SlotLounge
I like the site
I like the site, but you should make the bonus TOS more clear as i won $100 off a b9nus but couldn't withdrawl it because i bet too much at once but apart from that great sight great customer service
4 octobre 2025
Avis spontané
Réponse de SlotLounge
Dear Joshua Booth,
Thank you for your feedback! We're glad to hear that you like the site and appreciate our customer service. We apologize for any confusion regarding the bonus terms and conditions. We will certainly take your suggestion into account and work on making the terms clearer for all players to avoid similar issues in the future.
We hope to continue providing you with a great experience moving forward!
Sincerely,
SlotLounge
Réponse de SlotLounge
Dear Frances,
Thank you for your feedback! We appreciate you sharing your thoughts, and we’re glad to know that you weren’t opposed to the difference. If there's anything we can do to improve your experience, feel free to reach out.
We look forward to having you back for more enjoyable moments!
Sincerely,
SlotLounge
Scammers!!!
Scammers. Even after writing to support several times, I couldn't make a withdrawal. Don't spend your money there! Unreliable and no withdrawal possible. The positive reviews are probably bots!
29 septembre 2025
Avis spontané
Réponse de SlotLounge
Thank you for your review. We are sorry to hear that you were unable to make a withdrawal despite contacting support several times. All withdrawals should be processed transparently and reliably, and we understand how frustrating it is when this does not happen. Your feedback is valuable, as it highlights the need for fair payout processes and trustworthy communication with players.
Good to play when you're bored
Great games enjoy playing wagering is hard & by the time you get free spins your almost down to the last dollar.
21 septembre 2025
Avis spontané
Réponse de SlotLounge
Thank you for your review. We’re pleased to hear you enjoy the games, but we understand your frustration with the wagering requirements and free spins conditions. Your feedback is valuable and shows where improvements are needed to create a fairer and more enjoyable experience.
Still new..
Still new... sadly the games I have played so far seems very hard to get a win, let alone features an bonus games so leaves me nit being able to play much let alone bet bigger only had small issue with deposit but believe it was an internet glitch more than the app, haven't made a withdrawal yet, but with how much has to be wagered before you can seems a but hefty an with the lack of winnings sadly don't think I'll even get the chance at this rate... but fingers crossed as I say still new
20 septembre 2025
Avis spontané
Réponse de SlotLounge
Thank you for your honest review. We appreciate that you’ve taken the time to share your early experience. We understand how discouraging it can feel when wins and bonuses don’t come often, especially with wagering requirements on top. It’s good to hear your deposit issue seemed to just be a connection glitch, and we hope future play gives you better luck and a fair chance to enjoy withdrawals. Your feedback is very important for improving the overall experience.
Top Support
Top Support, imner schnell.keine Probleme mit ein und auzahlungen
18 septembre 2025
Avis spontané
Réponse de SlotLounge
Sehr geehrter Lenny,
vielen Dank für Ihr positives Feedback!
Es freut uns sehr zu hören, dass Sie mit unserem Support zufrieden sind und Ein- sowie Auszahlungen reibungslos funktionieren.
Wir setzen alles daran, unseren Service weiterhin auf hohem Niveau zu halten.
Mit freundlichen Grüßen,
SlotLounge
Réponse de SlotLounge
Sehr geehrter Michael Malzew,
vielen Dank für Ihr Feedback!
Wir bei SlotLounge geben immer unser Bestes, um Ihnen ein tolles Spielerlebnis zu bieten.
Wenn Sie Tipps oder Wünsche haben, lassen Sie es uns gern wissen.
Wir freuen uns, Sie bei uns zu haben!
Mit freundlichen Grüßen,
SlotLounge
Trusted Casino Brand 🔥
I‘m a fresh player at this in online casino but instantly fell in love with it…
Very very good welcome bonuses , very fresh design and the best providers in the slot games…. Easy and fast kyc verification….
i really recommend you to try your luck here without any doubts…
19 septembre 2025
Avis spontané
Réponse de SlotLounge
Dear Andreas S.,
Thank you for your wonderful feedback! We’re thrilled to hear that you instantly fell in love with SlotLounge.
We take pride in offering great welcome bonuses, a fresh design, and games from the best providers to make your experience exceptional.
It’s also great to know that our KYC process was easy and fast for you. Your recommendation means a lot to us!
We look forward to supporting your gaming journey and wish you the best of luck.
Sincerely,
SlotLounge
Very good welcome bonus
Very good welcome bonus, support team are very supportive and help asap.
19 septembre 2025
Avis spontané
Réponse de SlotLounge
Dear Nathan Aquilina,
Thank you for your positive feedback! We’re glad to hear that you are enjoying our welcome bonus.
It’s great to know that our support team has been helpful and responsive whenever you needed assistance.
We appreciate your kind words and look forward to providing you with continued excellent service.
Sincerely,
SlotLounge
100 percent would recommend
Great site, the best range of pokies available and the payouts are crazy.
100 percent would recommend to any and all of my friends looking for their next best online casino!
21 septembre 2025
Avis spontané
Réponse de SlotLounge
Dear Kai,
Thank you for your fantastic review! We’re thrilled to hear that you enjoy our wide range of pokies and find the payouts exciting.
Your recommendation means a lot to us, and we appreciate you sharing your positive experience with your friends.
We look forward to continuing to provide you with the best gaming experience possible.
Sincerely,
SlotLounge
Fun to play hope to get the monster win
20 septembre 2025
Avis spontané
Réponse de SlotLounge
Thank you for your positive feedback! We're delighted to hear you're enjoying the gaming experience. Wishing you the best of luck in chasing those big wins - that's what makes the game exciting! Remember to play responsibly.
Best online casino I’ve ever been on…
Best online casino I’ve ever been on and the live chat is great replies straight away
17 septembre 2025
Avis spontané
Réponse de SlotLounge
Dear Matthew Tapuina,
Thank you for your wonderful feedback! We’re thrilled to hear that you consider SlotLounge the best online casino you’ve experienced.
It’s great to know that our live chat support is quick and helpful whenever you need assistance.
We appreciate your support and look forward to providing you with excellent service in the future.
Sincerely,
SlotLounge
Won’t accept my photo id or bank…
Won’t accept my photo id or bank statement
19 septembre 2025
Avis spontané
Réponse de SlotLounge
Thank you for your feedback. We're sorry to hear about the difficulties with document verification. Please contact our support team for assistance with the verification requirements.
Betrüger
Betrüger
Gewinne werden nicht ausgezahlt hinhalte Taktik am Ende wird es beschlagnahmt
Finger weg von diesem Casino
18 juillet 2025
Avis spontané
Réponse de SlotLounge
Thank you for your feedback. We sincerely apologize for the negative experience with withdrawals. All payout requests are processed according to established procedures. Please contact our support team to review your specific case.
After jumping through the hoops Kyc all…
After jumping through the hoops Kyc all the BS I deposited alot of money thousands of dollars I finally hit a win and tried to withdraw it was accepted by slotlounge I waited 7 days only for them to tell me my payment provider rejected the money since when does a bank reject money? Sounds very sus right? I've asked for proof of senders receipt but they can't provide it cause they never sent it and I'm still waiting 17 days later and they still try and give the run around I've contacted the governing body this place should be shut down for treating people in such a bad way
5 septembre 2025
Avis spontané
Réponse de SlotLounge
Thank you for sharing your detailed feedback. We want to assure you that every withdrawal request is processed in line with strict procedures, including verification of the required documents, which are necessary to confirm account ownership and ensure secure transactions. On rare occasions, technical issues or delays on the side of payment providers may affect the speed of processing, which can understandably be frustrating for players. While such situations are not common, they do sometimes occur, and we always make every effort to resolve them as quickly as possible. Each payout is reviewed individually, and our priority remains to complete transactions accurately, securely, and in full compliance with the established standards.
Scam
No problem taking money from me but huge problem with letting me withdraw my money earnt. Rejected over a dozen times with no reason given.
14 septembre 2025
Avis spontané
Réponse de SlotLounge
Thank you for your feedback. We sincerely apologize for the difficulties you've experienced with withdrawals. All payout requests are processed according to our security procedures. Please contact our support team to review your specific case and provide clarification.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.