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Do you have an elderly relative that you want to speak with regularly who doesn’t like or want new tech in their home and who may have Dementia or Mobility issues? CallGenie is the answer……. CallGenie was created as a simple solution to the challenges our Founder, Graham experienced when trying to stay in regular, reliable contact with his mother who suffered with both Dementia and mobility issues (and she happened to be called Jean and she thought the device was magical, hence CallGenie!)
45 Fairhaven Avenue, CO5 8EZ, Colchester, Royaume-Uni
4,0
8 avis
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I have been using the platform for 1 year calling Bulgaria from UK mainly. For the last 8 months I noticed, that the connection rapidly improved! I would highly recommend CallGenie to people who needs problem free connection with theirs elderly parents any time they need! And the annual subscription is only 90 pounds from UK , year after the purchase, if you want to buy one. Great people!
Relatively easy to set-up. Graham was fantastic on the final setup call. Easy to use, shared the connection with my family so we can all more easily get in touch with my elderly father. Highly recommended.
Just installed CallGenie for my 101 year old housebound Mum. Works exactly as described. I can call Mum at any time via Microsoft Teams, it powers up the TV and Mum can see me (and other family members) very clearly and loudly. When the call is finished the TV turns off (or back to the channel she was watching). We had to give up phone calls to her landline as she just can't hear well enough. This has given us a new lease on life re: communicating easily and livening up her day. Highly recommend.
This product has made my life so much easier and more importantly has made my Dad's life fuller. I can't praise the system enough. My Dad has Alzheimer's and is unable to work any technology. CallGenie means he doesn't need to do anything with the added benefit that his telly screen returns to the programme he was watching or off if that was the set up.The quality is so good it's like I'm sitting with Dad in his lounge. If you have an elderly relative with dementia and you want more than just a phone conversation then i recommend CallGenie. Set up was easy and the support I got/get was fast and effective.
I just worked with Rob Roy at Call Genie USA and the transition from Skype to Jami went very smoothly. Rob was very patient in helping set up Jami on my end and in my Mom's call genie pc in Taiwan. My Mom is 94 yo and I call her daily using the Call Genie solution. Can't recommend this any more highly. Their customer service is top notch. A grateful son, George
The installation process was not seamless. At the end of a video call the TV never returned to displaying TV programmes leaving me to faff around with the TV remote control to get back to watching TV. The supplier never fixed this issue. They don't reply to customer service requests either.
Réponse de CallGenie
It sounds like your system was not configured to control the end user's television. We do this remotely with you on the end of a video call, showing us what the television is doing. When we ship a CallGenie Appliance we email you and ask you to book an installation slot with us. This doesn't appear to have happened for some reason.
Please make contact via email, info@smart-life-solutions.co.uk, and let us know who you are and provide us details of your order. We will then help you get your CallGenie Appliance working properly. Please note that we will need the email address associated with the original order.
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