I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract. I requested x 3... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contra... Voir plus
L'entreprise a répondu
From the first phone call everyone was extremely informative and helpful. Phone calls and queries were answered quickly. The delivery and pick up process was efficient and timely. Great care was... Voir plus
L'entreprise a répondu
Smartbox were a quick solution when I had no option but to move out of my apartment at late notice. Their fees were super reasonable (way cheaper than Taxi Box), staff were friendly and helpful and th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Smartbox - Melbourne
Informations provenant de diverses sources externes
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Coordonnées de contact
9 Asley Street, 3012, West Footscray, Victoria, Australie
- 1300880800
4,8
Excellent
78 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great experience start to finish I…
Great experience start to finish I highly recommend Smartbox
13 octobre 2022
Réponse de Smartbox - Melbourne
Dear Melinda,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
We had positive experience.
We had positive experience.
The guys were very friendly and efficient.
All done in 2 hours .
12 octobre 2022
Réponse de Smartbox - Melbourne
Thank you Anne for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
Hands down this was the easiest part of…
Hands down this was the easiest part of our renovation project. From start to finish we were impressed with the service and communication. Our items were collected and delivered when promised. I would not hesitate to recommend Smart Box to anyone.
30 août 2022
Réponse de Smartbox - Melbourne
Thank you Emma for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
I found Smartbox so easy to use
I found Smartbox so easy to use. It is a very efficient system and I highly recommend it.
16 août 2022
Réponse de Smartbox - Melbourne
Dear Gail,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Great company easy to deal with
Great company easy to deal with. Will use your business again for storage.
26 juillet 2022
Réponse de Smartbox - Melbourne
Dear Nick,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
This company receives a 10/10
This company receives a 10/10. Arrived as scheduled. Professional service and staff. Moved items in great time. Well priced. Very impressive. Highly recommended. Thank you Smartbox staff.
16 juillet 2022
Réponse de Smartbox - Melbourne
Thank you Lilly for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Super efficient
Super efficient, very helpful, friendly and extremely obliging. 10 out of 10 service.
24 juin 2022
Réponse de Smartbox - Melbourne
Dear Lynette,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Quick, easy storage
Smartbox were a quick solution when I had no option but to move out of my apartment at late notice. Their fees were super reasonable (way cheaper than Taxi Box), staff were friendly and helpful and they also accommodated all my needs at last minute when I secured my next apartment and needed my furniture in a short timeframe. Would definitely recommend if you need a quick and easy way to store your furniture in between houses.
7 juin 2022
Réponse de Smartbox - Melbourne
Thank you Courtney for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Absolutely fantastic great deal with…
Absolutely fantastic great deal with from start to finish
26 mai 2022
Réponse de Smartbox - Melbourne
Thank you Kellie for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Great system for storing stuff
Great system for storing stuff. We used it to get rid of some extra stuff while selling and then got it back after 4 months in time for moving. They were super helpful and very quick to drop off and pick up when we needed it.
1 avril 2022
Réponse de Smartbox - Melbourne
Thank you Mike for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Thanks guys
Mike and Frank were on time, polite and very hard working. They handled contents with care and knew what they were doing. Very happy with their efforts to get everything packed safely
18 janvier 2022
Réponse de Smartbox - Melbourne
Dear Colleen, We’re so glad you enjoyed your experience with Smartbox. Thank you for your positive feedback, we’ll pass on your kind words to our Smartbox team.
Kind regards,
Smartbox Customer Service.
Great Service
When I placed order I found everyone very helpful. The Smartbox arrived right on the time I was advised and picked up without any hiccups.
I would recommend as price very reasonable as well
3 novembre 2021
Réponse de Smartbox - Melbourne
Dear Nicole, We’re so glad you enjoyed your experience with Smartbox. Thank you for your positive feedback, we’ll pass on your kind words to our Smartbox team.
Kind regards,
Smartbox Customer Service
Great service from onboarding to day…
Great service from onboarding to day when I got my box re-delivered. Greatly recommend.
2 novembre 2021
Réponse de Smartbox - Melbourne
Dear Enteen, We’re so glad you enjoyed your experience with Smartbox. Thank you for your positive feedback, we’ll pass on your kind words to our Smartbox team.
Kind regards,
Smartbox Customer Service
The whole process was very smooth and…
The whole process was very smooth and efficient. From the phone call about our requirements, to the delivery and pickup.
30 octobre 2021
Réponse de Smartbox - Melbourne
Thank you Anthony for your kind review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Pleasant to deal with on time good…
Pleasant to deal with on time good pricing would recommend them to everyone who needs storage
10 septembre 2021
Réponse de Smartbox - Melbourne
Thank you Denae for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Great service
Great service, communication and price. The friendly delivery drive, Rob, did a superb job backing into our long twisty driveway.
1 septembre 2021
Réponse de Smartbox - Melbourne
Thank you Nicholas for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to Rod and the team!
Thanks again,
Smartbox Customer Service.
On time good communication friendly…
On time good communication friendly helpful staff definitely use them again in the future
31 juillet 2021
Réponse de Smartbox - Melbourne
Dear Frank,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we will pass on your positive comments to the team.
Kind regards,
Smartbox Customer Service.
A secure Smartbox experience
I've really enjoyed using Smartbox over the last five years or so. I thought I'd be moving sooner rather than later, however, that didn't exactly eventuate. But it has been convenient to call up and be able access my Smartbox when I've needed and wanted to. It's been great. It's been secure. I noticed my locks had been upgraded and I was assisted in getting them removed which was good. I appreciate my Smartbox being looked after.
When I wanted to access my Smartbox earlier this month, I missed my time when I arrived in the afternoon with the van. However, the team at Smartbox let me know I could still access my Smartbox in the morning and still have it count as what it would have been the night before. seeing it should still be there and not packed away from the front. I made the relevant calls and got there the next morning, accessed my Smartbox and was able to pack and move my belongings with timely ease. The team were quite helpful in assisting me with this process. Thank you!
27 juillet 2021
Réponse de Smartbox - Melbourne
Thank you Joel for your wonderful review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to our team! It is very much appreciated.
Thanks again,
Smartbox Customer Service.
The Smartbox team were AMAZING
The Smartbox team were AMAZING! From the initial dropping off of the box, to the final drop off/pick up, they were nothing but flexible! They worked with me to find a time that worked best, talked through the box and how best to pack it (was extremely helpful, nothing was broken when it arrived back to us)! I would recommend them to anyone and everyone!
15 juillet 2021
Réponse de Smartbox - Melbourne
Thank you Kendra for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to our team! Much appreciated.
Thanks again,
Smartbox Customer Service.
Very professional
Very professional, great communication, very reliable, smart boxes served their purpiseses beautifully. Well done Team Smartbox!
30 mai 2021
Réponse de Smartbox - Melbourne
Thank you Mo for your kind review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to our team!
Thanks again,
Smartbox Customer Service.
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