BrocStar (SmarterNaturally) Avis 

157
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Reliable service and respond to emails quickly. Good product and hoping it does as it says on the label. Blood results on Cholesterol improved since taking this but also been mindful of better diet.... Voir plus

Noté 5 sur 5 étoiles

Very good timekeeping - just as I'm about to run out, like magic, the next box arrives! Broccoli soup '+' is tasty and of course, easy to make up. My only negative would be that the new box packaging... Voir plus

Noté 5 sur 5 étoiles

This product is a must for any man dealing with prostate issues. You need to incorporate this into your diet. The research is there to prove that the contents of this product will help. I am certain i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ate badly and I had an HbA1c of 46. Doctor said "you're about to be clinically diabetic" That was October 2022. I started these soups in January 2023. By October 23 my HbA1c was 41 and a year on in... Voir plus

À propos de l'entreprise

  1. Boutique de produits diététiques
  2. Fournisseur de produits alimentaires
  3. Recherche et développement de produits
  4. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

BrocStar (formerly SmarterNaturally) creates consumer-friendly food products using its unique BrocStar GRextra broccoli, which naturally provides a much higher amount of active nutrient Sulforaphane than standard varieties of broccoli. Sulforaphane is one of the key health-boosting compounds that gives broccoli its 'superfood' status. Once in our gut, the high levels of glucoraphanin in the BrocStar broccoli is converted into Sulforaphane, which turns on anti-oxidant genes in our cells. This can help maintain a healthier metabolism – particularly as we age. A healthier, younger metabolism is linked to all kinds of health benefits, including, reduced and more stable blood sugar levels, lower blood pressure, protection against heart disease, reduced risk of some forms of cancer and neurodegenerative disease, and even supporting weight loss, muscle gain and boosted sporting performance. It for all those reasons that we're we're so excited to be creating functional foods backed by more than 20 years of high-quality science that are convenient, affordable, tasty and could make a really significant contribution to improving the health and quality of life of people across the UK. Our first product, is BrocStar SmarterNaturally SuperSoup: research suggests eating just one bowl a week can meaningfully contribute to a range of health benefits and contribute to a reduced risk of a range of chronic health conditions. We're also working hard to create new products so people can work our health-boosting compounds into their diet in the ways that work best for them. We also sell a re-sealable pouch of our broccoli powder that you can add to your food and drinks as you wish, at the point of consumption.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(157)

30 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Glucose spike :/

Hello,
With the use of a continuous glucose monitor I realised that my glucose levels spiked severely after eating the soup. After the second time I’ve stopped using the soup and put my subscription on hold -waiting for the new formula I was told they are working on

16 août 2023
Avis spontané
Logo de BrocStar (SmarterNaturally)

Réponse de BrocStar (SmarterNaturally)

Hi Ilonka - I'm sorry to hear you've been seeing glucose spikes on your CGM when eating our soup. The active ingredient in our soup (glucoraphanin) can support healthier blood sugar management over the long term, but obviously seeing sugar spikes in the short term is not ideal.

As you mentioned, we have already reformulated our soup to improve it - and one of the big changes we've made is making it very low-carb and low-sugar (as well as much higher in fibre!) The new formulation is almost ready, so I hope we can welcome you back once it's available (the best way to hear about that would be to sign up to our mailing list at https://smarternaturally.com/contact/sign-up-npd/

Noté 5 sur 5 étoiles

A pleasant soup to have at lunchtime

A pleasant soup to have at lunchtime. Costs almost as much as a good quality soup from M&S. And, on top of that, I have lost 6 kg over 12 months! I will keep going in 2024.

19 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Healthy Food to Your Door

Easy to order and set up a subscription, then like clockwork the Soup arrives just as the last meal is enjoyed. Great service and the superfood is something I truly belive in.

6 octobre 2023
Noté 5 sur 5 étoiles

Definitely feeling the benefit

I am definitely feeling the benefit of the soup. I find a little pepper does the trick, although a bit or Peri-Peri salt is a very good option if yiu want a little more heat.

19 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Pleasant way to have weekly broccoli boost.

Been having the soup weekly for a few months. Rather expensive but very tasty. Over 6 months my blood/sugar reading has gone from 42 (just prediabetic) to 39 (normal). Not sure whether this is due to the soup, other efforts to avoid sugar or just random fluctuations but I'll be continuing with my weekly bowl of broccoli just in case!

21 septembre 2023
Avis spontané
Logo de BrocStar (SmarterNaturally)

Réponse de BrocStar (SmarterNaturally)

Hi John - this is fantastic to hear! We'd love to find our a bit more about your story and the benefits you've seen. If you're willing to chat to us about it, just let us know by dropping an email to hello@smarternaturally.com

All the best
Aran

Noté 1 sur 5 étoiles

Caused severe diarrhoea

1 septembre 2023
Avis spontané
Logo de BrocStar (SmarterNaturally)

Réponse de BrocStar (SmarterNaturally)

Hi Donald - thank you for your email and I've just replied to you to discuss this. As mentioned in my email, everyone is impacted differently by our soup and although most people get along well with our soup, and the dietary fibre and bioactive molecules (particularly glucoraphanin) in our soup are very good for our health, we've had a small number of people who have experienced changes in their digestion as a result of adding a lot more of these compounds into their diet in a short space of time.

We usually find that for this small subset of our customers, introducing the soup to your diet more slowly over a period of time gives more time for your digestion to adapt to the changes and helps to avoid the unpleasant side effect you've mentioned experiencing here. As per my email, I'd be happy to either share the guidance from our dietitian on digestive side effects and how to enjoy our soup without suffering from them, or else arrange for a return and refund of your order.

All the best, and with our apologies,
Aran

Noté 5 sur 5 étoiles

Great product

Great soups, definitely feels like you are doing your body good. Mix with mashed potatoes for a delicious side with your regular meal.

1 septembre 2023
Noté 5 sur 5 étoiles

Courier delivered to wrong address

Courier delivered to wrong address. However Smarter Naturally immediately issued a refund and apologised for the error. As a result of their prompt remedial action, I have reinstated my monthly subscription.

Thank you, Smarter Naturally

4 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Has my first packet and I will be doing…

Has my first packet and I will be doing the 3 months trial. It tasted ok. I added a little salt and some black pepper. It tastes of broccoli and I’ve drank much worse tasting products than this. Would it speed up the process to have two per week I wonder? To anyone not liking the taste. Drinking a mug of soup once a week that maybe you’re not that keen on as opposed to going on to having diabetes is no contest as far as I’m concerned.

15 juillet 2023
Avis spontané
Logo de BrocStar (SmarterNaturally)

Réponse de BrocStar (SmarterNaturally)

Hi Linda - thanks for your review, and glad you're getting on OK with our soup!

First of all, you might be interested in our tips, tricks & recipes page to get some more ideas for how you can tweak the flavour to your taste: https://smarternaturally.com/recipes/. We've got some more exciting new recipes coming soon too, thanks to a partnership with a celebrity chef!

In terms of eating more than one bowl of soup a week: The bioactive compounds in our soup work to change the way the metabolism in our cells works, through turning on and off different genes inside our cells. All the research both we and others in the field have done indicates that eating a high dose of glucoraphanin once a week is beneficial in this regard. There is also some data to suggest that eating it twice a week may bring additional benefits compared with eating it once a week - but we’ve not yet done the dosing studies that would be required to confirm this and see whether eating it more frequently than twice a week would bring still more additional benefits. Therefore, while there is nothing to suggest that eating our soup more than twice a week would do you any harm, we recommend sticking to eating it once or twice a week, depending on what you can afford, since that's where the strongest evidence lies.

I hope that helps!

All the best,
Aran

Noté 5 sur 5 étoiles

Subscribed to buying the soup following a blood test prediabetes result

Subscribed to buying the soup following my GP informing me that my blood test results showed me to be prediabetic. The soup was recommended to me by a friend who had heard about it having benefits to help manage the control of diabetes, based on scientific research. I've been enjoying the soup once a week for a few months now and I'm very pleased with my latest blood results which showed that I was no longer prediabetic. I've changed my diet very little, my diet being healthy with next to no processed food, salt or sugar. |Therefore, I'm super pleased as is my GP. I shall continue to subscribe and have the soup once a week. Delivery has been great and on time. I've had no need to contact the company. So, all very pleasing! and Big Thanks to Broccoli Vegetable Soup and the Smarter Food Company.

7 juillet 2023
Avis spontané
Logo de BrocStar (SmarterNaturally)

Réponse de BrocStar (SmarterNaturally)

Hi Ian - this is fantastic news, we're really glad to hear your health is improving and grateful that we could play a part in that process!

We'd love to speak to you directly about your experience, as we're always interested to learn more from our customers when they've seen a benefit. If you'd be interested in speaking with us on this, please do contact us at hello@smarternaturally.com !

Noté 2 sur 5 étoiles

SCAM!

All the boxes I received were damaged while the shipping box was in pristine condition. This is not a good start! Just after I drank my soup my body reacted weirdly in my brain and my heart for a few seconds. I got scared and drank nearly 1L of water. Then few hours later I started feeling unwell and then vomited 4 times. Clearly there is something in that soup that my body rejected. And after reading all the reviews / feedback that are available online there is nothing solid about their claim regarding this soup. But their biggest flaw is definitely MONEY! That’s all they want MONEY MONEY MONEY!

10 juillet 2023
Avis spontané
Logo de BrocStar (SmarterNaturally)

Réponse de BrocStar (SmarterNaturally)

Hi Chris - really sorry to hear about your experience here. First of all, it's concerning to hear that you were shipped damaged products - we'd like to look into this to understand why something like this would have come out to you from our warehouse, which never should have happened.

We're also really concerned to hear about the reaction you appeared to have to our soup. Our soup is made with our unique variant of broccoli, but is a safe functional food product and we've never had any reports of reactions like yours before. I can't find any record of you contacting us previously, so please do so on hello@smarternaturally.com so we can discuss this with you and arrange a refund for your order.

Our product is based on more solid scientific evidence from than 20 years of research, both by ourselves and the wider scientific community, and we're working really hard to create a product and company that works for our customers in a way that we really believe could help make a difference - so it's disappointing to hear you have this view of us. I hope by contacting us directly we can change your negative view of us and what we're trying to do.

All the best,
Steph

Noté 5 sur 5 étoiles

Professional service

Professional service. The soup was not for me, I returned it and they said they would refund. Friendly and warm staff, which really makes a difference when you are buying on line
Excellent customer service, I really appreciated the opportunity to try the product and to have a friendly service that I could go to to return. Great team

30 juin 2023
Avis spontané
Noté 2 sur 5 étoiles

Poor delivery service

There's nothing wrong with the soup, but their courier abandoned an expensive delivery on my doorstep in full view of the street without even ringing the doorbell, claiming it was in "a safe place".

As SmarterNaturally's excuse for the bad service from the courier is that "the service provided seems to vary, from location to location", it hardly bodes well for taking out a costly subscription and expecting to actually receive it. I've cancelled the service.

23 juin 2023
Avis spontané
Logo de BrocStar (SmarterNaturally)

Réponse de BrocStar (SmarterNaturally)

Hi David - sorry again about your delivery experience with us. We generally have a good experience with our current couriers, but unfortunately, like many online retailers, we do have issues from time to time with them.

Your feedback is really useful, as we're currently looking at whether we can change the carriers we use to improve our service to customers - whether this means switching all customers onto a new, more reliable courier service, or being able to switch just customers where the local service of our standard couriers in their location is poor, since this would allow us to address the "variance from location to location" in courier service.

Obviously this work doesn't change the bad experience you had, for which I'm sorry and sorry that it cost you as a customer for us. I hope you might consider rejoining us as a customer once we've implemented these changes to our delivery process!

All the best,
Aran

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus