Smart Wellness Avis 

772
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great turnaround time from ordering to receiving AND you had exactly the eye mask I was looking for, to replace a much used and well worn original! These eye masks are sooo good, I purchased two just... Voir plus

Noté 5 sur 5 étoiles

I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... Voir plus

Noté 5 sur 5 étoiles

I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... Voir plus

Noté 5 sur 5 étoiles

Good value for well made item. Excellent Packaging pr e vented any damage duribg transit delivery. Short wait time from order to delivery. Excellant product providing multiple functions.

À propos de l'entreprise

  1. Magasin de matériel médical

Écrit par l'entreprise

Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

772 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(772)

139 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I'm so impressed with Smart Wellness

I'm so impressed with Smart Wellness! Their approach to health is modern, professional, and truly effective

5 décembre 2025
Avis spontané
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Réponse de Smart Wellness

Thank you for your kind feedback. We’re pleased to hear you’ve been impressed with our modern and professional approach, and we really appreciate you taking the time to share your experience with Smart Wellness.

Noté 4 sur 5 étoiles
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Réponse de Smart Wellness

Thank you for your feedback. We’re pleased to hear your order arrived on time and appreciate you taking the time to share your experience with Smart Wellness.

Noté 1 sur 5 étoiles

You send unsolicited mail which I can't…

You send unsolicited mail which I can't unsubscribe from!

8 décembre 2025
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Réponse de Smart Wellness

Hi Erwin, thanks for taking the time to provide us with feedback. All written communication does have an option to unsubscribe, I will investigate how we can make that more obvious moving forward. In the meantime I will remove you from our mailing list.
Best regards
Tom

Noté 5 sur 5 étoiles

Staff were excellent

I had an issue with an online purchase of one of their Blood Pressure monitors from their web store (my fault) that the staff actively helped sort out.

Delivery was also fast and it was packaged well.

1 décembre 2025
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Réponse de Smart Wellness

Thank you for your feedback. We’re pleased to hear our team was able to assist and help resolve the issue with your online purchase. Providing supportive and proactive customer service is very important to us. It’s also great to know your order arrived quickly and was well packaged. We really appreciate you taking the time to share your experience with Smart Wellness.

Noté 3 sur 5 étoiles

Not totally impressed

I liked the response and quick delivery time.

I wasn't too pleased with the fact that when I decided to purchase my Smart Wellness product I got an email telling me that I was eligible for a 10% introductory discount. When I asked about this discount I received a response saying that the product I wanted wasn't eligible for the introductory offer because the price was already discounted.
This seemed odd to me as I thought the purpose of offering an introductory discount was to urge the prospective buyer to make a decision. In any case, I note that many of the products on the Smart Wellness website were shown as being discounted. In my opinion if a company is prepared to offer an introductory discount for first-time buyers, they should be prepared to stand by the discount even if the chosen product is discounted already.

26 novembre 2025
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Réponse de Smart Wellness

Thank you for taking the time to share your feedback. We’re pleased to hear you were happy with our response and the delivery timeframe, but we’re sorry to learn that the experience around the introductory discount was disappointing.

We appreciate you explaining your perspective, and we understand how this could feel confusing or frustrating. Your comments have been noted and are valuable to us as we continue to review how our offers and promotions are communicated. Thank you for sharing your experience and for choosing Smart Wellness.

Noté 5 sur 5 étoiles

Although there was an Issue with Your…

Although there was an Issue with Your Delivery Service it was Resolved Quickly and Efficiently by Jess. The Problem was Not Your Company’s Fault it was the Delivery Service Fault Completely. Jess is a Real Asset to Your Company.

6 décembre 2025
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Réponse de Smart Wellness

Thank you for taking the time to share your feedback. We’re pleased to hear the delivery issue was resolved quickly and efficiently, and that Jess was able to assist you throughout the process. Providing clear communication and proactive support is very important to us, and your kind words have been shared with the team. We really appreciate you choosing Smart Wellness.

Noté 5 sur 5 étoiles

Fantastic Service.

The speed and efficiency that my order was processed and delivered was outstanding.

3 décembre 2025
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Réponse de Smart Wellness

Thank you for your wonderful feedback. We’re pleased to hear you were impressed with the speed and efficiency of both processing and delivery. We really appreciate you taking the time to share your experience with Smart Wellness.

Noté 5 sur 5 étoiles

OMRON BP Cuff

I was very pleasantly surprised by how quickly my order was delivered. Packaging was secure, and the BP cuff was as described. Worked straight off!!

9 décembre 2025
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Réponse de Smart Wellness

Thank you for your feedback. We’re pleased to hear your order arrived quickly, was securely packaged, and that the OMRON BP cuff met your expectations. We appreciate you taking the time to share your experience with Smart Wellness.

Noté 5 sur 5 étoiles

I bought a blood pressure monitor…

I bought a blood pressure monitor during the Black Friday sale with $100 off the normal price. The purchasing process was simple and straightforward, and the item was delivered very quickly. The item was brand new, very well packaged and exactly as described.

22 novembre 2025
Noté 5 sur 5 étoiles

Absolutely excellent service

Absolutely excellent service - purchased one day on line, delivered the next by courier - can't ask for much better than that!! Thank you.

24 novembre 2025
Noté 5 sur 5 étoiles

Arrived very fast

Easy to order, arrived very fast.
Have now used it. I like the symbol that tells you if you have the cuff on properly. The brand was recommended by my doctor, and the model is the same as used in their clinic.

12 novembre 2025

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