Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Fournisseur de service de jeux
  2. Magasin de jeux
  3. Magasin de jeux vidéo

Écrit par l'entreprise

Best platform to top-up your favorite games and services


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer Service Contact number

Can you please provide a customer service contact number? I am facing an urgent issue with my Smile.one API reset. I have already sent an email regarding this and would appreciate a prompt response or direct support contact. Thank you.

19 mars 2026
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello!

Could you please provide the email address used to contact your Customer Service department?

Noté 1 sur 5 étoiles

Bezahlung geht nicht

Bezahlung geht nicht , da auf Brazilianische Seite umgeleitet wird, Dadurch wird es bei den meisten in Europa als Betrug markiert.

Absolut schlechtes System .

24 décembre 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide your Game and Server ID to customersupport@smile.one regarding your issue? We will continue assisting you there via email.

Noté 5 sur 5 étoiles

Smile one

Open smile code acc

14 novembre 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please contact us at customersupport@smile.one regarding your issue?
We will continue assisting you via email.

Noté 1 sur 5 étoiles

The customer are wrost of smileone and…

The customer are wrost of smileone and they never respond I request them API for Mobile legends service to integrate my website and it’s been 3 months I email them several times but they still didn’t respond my me .wrost customer service ever

12 septembre 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! We’re sorry for the experience you had with us. Could you please provide the email address you used to fill out the reseller form? We’ll recheck your case as soon as possible.

Noté 1 sur 5 étoiles

It's simply a terrible support

It's simply a terrible and unreliable support. You just get copy-and-paste answers.

7 octobre 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! We’re sorry for the experience you had with us. Could you please let us know the email address you used to open your support ticket? We’ll recheck your case right away.

Noté 1 sur 5 étoiles

The Customer Service Agents Are Too…

The Customer Service Agents Are Too lazy late response rate and didn't refund the money also scam totally

24 août 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the issue you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

Noté 1 sur 5 étoiles

Smile.One took my payment and then did…

Smile.One took my payment and then did not send me my Items.When I reached out to customer service they sent me to their 3rd party processing company. (TrippleA) Speaking to them they said they don’t accept that form of payment but the money was still taken out of my account.

23 mai 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the payment you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

Noté 1 sur 5 étoiles

Es la primera vez que leo el nombre de…

Es la primera vez que leo el nombre de esta banda criminal. Y escribo BANDA CRIMINAL porque han cargado a mi cuenta una cantidad sin concepto. He cancelado el cargo, pero igualmente presentaré denuncia.

28 mai 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the payment you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

Noté 1 sur 5 étoiles

Had an unauthorized fraudulant charge…

Had an unauthorized fraudulant charge on my personal debit card.I have never heard of the company. I filed a ticket and emailed their support twice informing them of this. I provided s reen shots of the teansaction from my card holder showing their brand name,the time and amount of the transaction.

I also provided the first 6 and last four digits of the card that only i have access too. My name, phone number,email address requesting they get in touch with me concerning this as i was going to despite the charges and that they should be able to help with the investigation. That this was a criminal act by one of their members and they should be able to identify the purchaser..

Never heard back from them. I canceled my card.And i also informed them that i was going to share this experience and their brand name. There is enough corruption,scamming and shady people and companies already on the web.. Their refusal to even com.unicate with me concerning this just adds another one to the list. And these places should be put out of business.

Shame on you smile.one

11 avril 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the payment you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

Noté 1 sur 5 étoiles

Waste of time and money, 6 months later and achieved nothing but ag

I went with One Smile after reading lots of reviews and I’ll be honest this company has left a very sour taste in my mouth…
1 - the moulds were late arriving and I was hounded to buy the retainers
2 - the retainers were late coming to me even though they set a time frame it was missed
3 - they have the most ridiculous ‘ Guarantee’ that you must obey by or it voids the warranty. Bare in mind there is no email or follow up about the importance of this but they are happy to hound you for the payment within three days
4 - there is ZERO customer service and when you ring them they are rude
5 - I flagged from the start the retainers aren’t going to do what I wanted, I wanted this to move one tooth and after finished 8 sets it’s not moved
6 - been told to order another set, it’s not turned up - which I have paid for!

I wish I had paid for the more premium service with a different company. It’s been a waste of time and money so far. Having to start this all over again (when I finally get the moulds) when I flagged in the first place it wasn’t going to do what I wanted.

21 janvier 2025
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the payment you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

Noté 5 sur 5 étoiles

Highly recommended

As I have struggled previously with dentist. I had to build up alot of courage to have the treatment done. The dentist I received my treatment from worked very well with my learning difficulties, he made sure I knew everything that was happening before hand. He spoke clearly and was very patient with me throughout then entire process. . I received a phone call from Harry today and he ensured I was happy with everything that I have received so far and checked I didn't have any issues since having the aligners fitted. I'm currently on week 6 and already beyond happy with the improvement. Very excited to see the finishing results

17 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately I am on my third box of…

Unfortunately I am on my third box of retainers as my teeth have not been fixed. My course was supposed to be 11 weeks….Im now over 20 weeks! The communication of the company is also poor and they don’t regularly check in. I think they hook you in well.

11 décembre 2024
Avis spontané
Noté 2 sur 5 étoiles

First webshop that refused my order

I was really surpriced. Weird payment steps. First webshop that refused my order. I won’t come back.

14 février 2024
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the payment you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

Noté 4 sur 5 étoiles

É a plataforma oficial de pagamentos do Love Nikki.

Fiz diversas recargas de R$379,90 (com desconto) porém diminuí a frequência, pois vocês fizeram alterações na taxa de câmbio e isso prejudicou os clientes Brasileiros.

Hoje a cotação está em 4,90 e muitos usuários da plataforma brasileira sequer pagam no card mensal. Por favor reconsiderem reverter isso.

29 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

SCAM I have paid but didn't received…

SCAM I have paid but didn't received the code and the support didn't answer

2 février 2023
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the payment you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

Noté 1 sur 5 étoiles

Smile.one scammed my 242 Indian rupes

Smile.one scammed my 242 Indian rupes
I paid for diamond but after payment I didn't get diamond my emil

18 juin 2022
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the payment you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

Noté 1 sur 5 étoiles

Bad service

After 5.29 update, website is very lagging.
My customer buy twlight pass only got 252 diamonds, buy starlight only got 279 diamonds.

They customer service is a joke, online customer never online, can’t got any explain 👎👎👎👎

31 mai 2021
Avis spontané
Logo de Smile.One

Réponse : Smile.One

Hello! Could you please provide more details about the payment you're experiencing to this email? customersupport@smile.one
Once we have all the necessary information, we will investigate it internally and get back to you as soon as possible.

L’expérience Trustpilot

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