Smileneo | makeO Avis 

It was very good experience with Smileneo , right from step 1 of getting the aligners, receiving feedback on changeover of aligner till receiving of retainers. Team was really amazing and very good in responding to the message on whatsapp, calls etc. I got the desired result as promised. Aligners are very good , easy to wear, very transparent that nobody notices it, comfortable. Thank you Smileneo team for this seamless journey !!

I was very disappointed by the experience.
First of all the communication with Smileneo it’s slow and difficult. I was asking for assistance in their WhatsApp chat but it took them days or a week to get back to me. This made me waist a lot of time to the point that my teeth moved back to a wrong position because I wore the same aligner too many days waiting for smileneo’s answer to my question.
Then at the very beginning when I was told the price of the treatment nobody told me that the price of the retainers was not included, so I needed to pay 500 aed more once the treatment was completed.
But the worst thing was that before starting the treatment I was sent a 3D presentation of how my teeth would move until reaching the final result where they were supposed to be perfectly straight and aligned, well this didn’t happened because only at the end of the treatment when I made them notice that my teeth were not perfectly straight yet the specialist from smileneo said that some of my teeth were leaning on a side because their roots were not straight and this is something they could not fix. Of course it was visible since the beginning but they didn’t tell me, instead they promised me a perfect result.
So from my experience smileneo was very unprofessional.
It was a waist of time, money and trust.
Not recommend at all!

Overall the experience has been great. The team follows up regularly and every step of the way. Dr. Mariya Merchant is fantastic, very supportive and made herself available for any questions or concerns I had. Thank you to all the team.

I’m so glad that I chose you. My issues were solved and my teeth looks perfect. Also you provided a good customer service. I already referred one of my friends to you.

Had a great smooth experience with smileneo!

I got my smile what i want. Treatment with them very great experience very professional team. I am very impressed..

My whole experience with SmileNeo has been very simple and easy! I’m so happy with my new smile in just over 3 months! The app is great to track your progress and whenever I needed assistance or had a question the messenger feature was so convenient. The quality of the aligners is also very high and I like the fact that the aligner is shaped around your teeth so it is very discreet. I’ve seen other brands where they are straight across at the top so they are more noticeable. I would say the only thing that needs to be improved is the photo section when you update your progress on the app. There were glitches when it came to uploading 4 photos. It often duplicated the 3rd photo for some reason. Other than that, I am extremely happy and I definitely recommend SmileNeo!

المسافه لما افتح اسناني مو متساويه والاسنان في الفك السفلي مايله وجهه داخله اكثر من جهه

عندي بروز بالفك السفلي من جهة ال incisal edge

When I close my teeth the occlusion contact on the 1st premolar right side

Smileneo has absolutely delivered to expectation and more! Getting the perfect smile is much simpler than I thought!

good experience

Very convenient option
Happy with the result
Pre treatment plan was clear and the result is amazing
Did not regret it at all

Happy about the results and the way the treatment was handled. great follow up by the Doctors

It was very good experience, I had some difficulties at the beginning from the customer service side and making the aligner took longer than expected, but later on everything went smooth.
Doctor Alajlan explained the process in an easy way, and in every appointment he was helpful.
I would definitely recommend Smileneo to my family & friends.

I am more than happy and satisfied with my result, never imagined my teeth and smile would be this pretty and Smileneo really amazed me, I knew about Smileneo by coincidence and I’m glad I worked with you,
Thank you very much for making a convenient way to fix a smile, using the App is one of the highlights that i loved about this company for the doctors to easily track my journey and conveniently contact them whenever I need assistance.
I was just hoping that in the future you would include teeth whitening with the course to fully conclude the teeth journey.

بدأت مع سمايل نيو رحلة تقويم الاسنان
بعد تجربه قديمه سيئه وخاطئه لتقويم اسنان معدني سبب لي انحسار بالعظم وكنت فاقده الامل بتعديل ابتسامتي .. الى ان قرأت عن سمايل نيو واخذت استشارة اطباء اسنان منهم الدكتور المتابع لحالتي د عبدالله العجلان وجراحي وجه وفكين واخبروني ان التقويم الشفاف آمن ..فترة العلاج بدايتها الم متوسط وبعدها يصبح روتين معتاد وتنتهي المرحله بسرعه... النتيجه انت من يحددها بالتزامك بساعات ارتداء المصفف حاول قدر المستطاع ماتتركه لساعات طويله بتلاحظ الفرق وقت التركيب يكون بصعوبه بسبب تركك له... نتائجه رائعه وسريعه وآمنه .. انا اعتبرته تقويم و night gard
للاشخاص الي يعانون من عض الاسنان اثناء النوم ...
تجربه جميله وناجحه ومرضيه الحمدلله
رضاك عن النتيجه هو بالتزامك بالمصفف اطول وقت ممكن....
شكراً سمايل نيو
تعامل وسرعه واتقان
واسعار تنافسيه مقارنه بالشركات الاخرى واسعارها الخياليه ... وهذا من اكثر الامور المشجعه لكم
اتقان وسعر منافس 👍🏻

The Smileneo team was great and very helpful. Overall it was a good experience and the staff is very supportive, monitoring the progress and adjusting my treatment plan accordingly.

I am happy with my results so far. I would definitely recommend Smileneo.

Super happy with everything and my results so far! I was shocked that it really did straighten out my teeth, especially the bottom

The Smileneo team was awesome.
I got a really good price for treatment and the treatment worked. I would strongly recommend Smileneo for all aligner and retainers needs.
Great job Smileneo