While ordering was very good, delivery was a concern. The order didn't arrive until 9:45 at night and by that time the 2 ice packs had completely thawed and the bacon was not cold. If this is normal... Voir plus
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While ordering was very good, delivery was a concern. The order didn't arrive until 9:45 at night and by that time the 2 ice packs had completely thawed and the bacon was not cold. If this is normal... Voir plus
L'entreprise a répondu
Easy ordering. Was able to delay shipment until Christmas and save freezer space with thanksgiving coming up. Ordered for years, food is always “country delicious”. Don’t miss the bacon steaks (thi... Voir plus
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I ordered several years ago as a gift to a family member and FINALLY ordered for myself. I've been craving country ham, which I cannot find here in California. I'm also looking forward to trying the... Voir plus
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Easy and quick to order. I received my reminder for my Christmas gifts and went to the site, found my gift, made the purchase and scheduled the delivery. Only took maybe 15 minutes. Also prices are... Voir plus
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Our mission is to preserve traditions for genuine food lovers craving real food experiences. Our passion is to share our family's authentically cured and smoked meat and poultry recipes & products, as well as other specialty food items, with all of our loyal customers. We take pride in knowing our products are served with confidence on special occasions, traditional holidays, family gatherings or anytime a meal is shared.
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32819 Hwy 87, 65018, California, Etats-Unis
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Good ham but not memorable. Way overpriced especially pulled pork

Réponse de Burgers' Smokehouse

Réponse de Burgers' Smokehouse
Good quality within current market prices. Packaging was ok, but could have used more ice packs. Only real issue was lack of delivery date communication. I'll still order again though.

Réponse de Burgers' Smokehouse
delivery was great and what i ordered was easy to find on the website.

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Was received very fast and my items were all packed perfectly and was still frozen.

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Order country ham over the weekend and it was here by the middle of the week. It was delicious as always. Best there is!!

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I’ve always had a good experience with Burgers Smokehouse. I ordered a boneless prime rib and it came defrosted but still cold due to the current high outside temperature. I emailed to ask if it was safe to eat and just to be safe they express shipped me a fresh one at no charge. That kind of customer service is hard to find these days.

Réponse de Burgers' Smokehouse
Have placed many orders from Burgers' Smokehouse. My family is more than pleased with the quality of your merchandise and will continue to order from you.

Réponse de Burgers' Smokehouse
Enjoyed the Country ham, looking forward to sampling the bacon and cooking the steak burgers on my Traeger grill! Shipping was super fast and I can re-use the coolers! I will definitely be ordering from Smokehouse again! Thank YOU! 😊

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Burgers smokehouse order was great. It was a 110 hear index out my order came wirhin a few days and completely frozen

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Great products! The quality of the bacon is unbelievable! No shrinkage when cooking. Can't wait to try the burgers! Highly recommend!

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Great merchandise at a great price! Speedy shipping and wonderful folks to do business with!

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The hand rubbed half a rack ribs were outstanding

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We buy the fried chicken a lot with the gravy packs. Very good. Only problem was the shipping. Arrived after 2 day storm delay. The dry ice pack were completely gone, but the packing kept the items still cold to the touch. Glad they were precooked. The added free gift of bread pudding helped keep the items cold, but not frozen.

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Réponse de Burgers' Smokehouse
7/22/2026 items not hand atb 6.20pm items received at 720pm ,at 27 degrees

Réponse de Burgers' Smokehouse

Réponse de Burgers' Smokehouse
Re:
Recent order of a gift card, would have liked a tracking number for the shipping or word that it was shipped. I know a gift card is low on the radar but it is important for the moral of a struggling veteran friend of mine.
Update-
I appreciate the quick reply from Customer Service assurance that issue is being addressed.

Réponse de Burgers' Smokehouse

Réponse de Burgers' Smokehouse
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