Burgers' Smokehouse Avis 

26 568
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

While ordering was very good, delivery was a concern. The order didn't arrive until 9:45 at night and by that time the 2 ice packs had completely thawed and the bacon was not cold. If this is normal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering. Was able to delay shipment until Christmas and save freezer space with thanksgiving coming up. Ordered for years, food is always “country delicious”. Don’t miss the bacon steaks (thi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered several years ago as a gift to a family member and FINALLY ordered for myself. I've been craving country ham, which I cannot find here in California. I'm also looking forward to trying the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy and quick to order. I received my reminder for my Christmas gifts and went to the site, found my gift, made the purchase and scheduled the delivery. Only took maybe 15 minutes. Also prices are... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Boucherie
  4. Fournisseur de produits alimentaires
  5. Transformateur de viande

Écrit par l'entreprise

Our mission is to preserve traditions for genuine food lovers craving real food experiences. Our passion is to share our family's authentically cured and smoked meat and poultry recipes & products, as well as other specialty food items, with all of our loyal customers. We take pride in knowing our products are served with confidence on special occasions, traditional holidays, family gatherings or anytime a meal is shared.

Burgers' Smokehouse

Écrit par l'entreprise

We are committed to serving our customers and giving them an excellent product they can serve to their family.
Here at the Smokehouse, we continue to work hard on keeping the Quality of Products, and should you ever have a problem, we promise prompt, fair and equitable treatment. We've sold Smokehouse meats for over 90 years and know and appreciate the importance of having a satisfied customer!

Free Shipping

Order now and receive Free Shipping!

Order now and receive Free Shipping!
All Prices Include Normal Delivery in the Contiguous U.S. 48 States.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

27 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(26 568)

1 611 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Good ham but not memorable

Good ham but not memorable. Way overpriced especially pulled pork

11 août 2026
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Réponse de Burgers' Smokehouse

We thank you for your time in completing your order review! We value our customer feedback greatly.

We hope to make your next experience a 5 star one, if you have any suggestions on how to do so, please don't hesitate to reach out!

Thank you

Noté 5 sur 5 étoiles

Smoked Turkey

Great online experience, super quality meat received and fast delivery

3 novembre 2025
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products, please let us know.

Thanks again!

Noté 4 sur 5 étoiles

Good quality within current market…

Good quality within current market prices. Packaging was ok, but could have used more ice packs. Only real issue was lack of delivery date communication. I'll still order again though.

30 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you for taking the time to leave us a review. We look forward to making your next experience a 5 star rating.

We will certainly pass along the feedback regarding shipping/delivery notifications. We look forward to serving you!

Thanks again

Noté 5 sur 5 étoiles
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.

We look forward to serving you!

Thanks again!

Noté 5 sur 5 étoiles

delivery was great and what i ordered…

delivery was great and what i ordered was easy to find on the website.

4 août 2026
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Réponse de Burgers' Smokehouse

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again

Noté 5 sur 5 étoiles

Was received very fast and my items…

Was received very fast and my items were all packed perfectly and was still frozen.

4 août 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Noté 5 sur 5 étoiles

Order country ham over the weekend and…

Order country ham over the weekend and it was here by the middle of the week. It was delicious as always. Best there is!!

25 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products, please let us know.

Thanks again!

Noté 5 sur 5 étoiles

I’ve always had a good experience with…

I’ve always had a good experience with Burgers Smokehouse. I ordered a boneless prime rib and it came defrosted but still cold due to the current high outside temperature. I emailed to ask if it was safe to eat and just to be safe they express shipped me a fresh one at no charge. That kind of customer service is hard to find these days.

21 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.

We look forward to serving you!

Thanks again!

Noté 5 sur 5 étoiles

Have placed many orders from Burgers'…

Have placed many orders from Burgers' Smokehouse. My family is more than pleased with the quality of your merchandise and will continue to order from you.

26 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again

Noté 5 sur 5 étoiles

Enjoyed the Country ham

Enjoyed the Country ham, looking forward to sampling the bacon and cooking the steak burgers on my Traeger grill! Shipping was super fast and I can re-use the coolers! I will definitely be ordering from Smokehouse again! Thank YOU! 😊

27 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Noté 5 sur 5 étoiles

Burgers smokehouse order was great

Burgers smokehouse order was great. It was a 110 hear index out my order came wirhin a few days and completely frozen

25 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products, please let us know.

Thanks again!

Noté 5 sur 5 étoiles

Great products for the price.

Great products! The quality of the bacon is unbelievable! No shrinkage when cooking. Can't wait to try the burgers! Highly recommend!

24 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.

We look forward to serving you!

Thanks again!

Noté 5 sur 5 étoiles

Great merchandise at a great price

Great merchandise at a great price! Speedy shipping and wonderful folks to do business with!

16 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again

Noté 5 sur 5 étoiles

The hand rubbed half a rack ribs were…

The hand rubbed half a rack ribs were outstanding

21 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Noté 5 sur 5 étoiles

Great tasting

We buy the fried chicken a lot with the gravy packs. Very good. Only problem was the shipping. Arrived after 2 day storm delay. The dry ice pack were completely gone, but the packing kept the items still cold to the touch. Glad they were precooked. The added free gift of bread pudding helped keep the items cold, but not frozen.

19 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products, please let us know.

Thanks again!

Noté 5 sur 5 étoiles

Best Chocolate

Best cake you can buy and a reasonable price.

19 octobre 2025
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.

We look forward to serving you!

Thanks again!

Noté 3 sur 5 étoiles

7/22/2026 items not hand at 6.20pm

7/22/2026 items not hand atb 6.20pm items received at 720pm ,at 27 degrees

17 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you for leaving a review with us. We appreciate any feedback, and will look forward to hearing from you again soon.

If you have questions regarding the safety of your products please contact our service team at 800-705-2323, Monday through Friday between 8 AM and 4:30 PM Central Time.

We look forward to serving you again soon, and hope to provide you with a 5 star experience in the future!

Noté 5 sur 5 étoiles

My mom loves the ham

My mom loves the ham. I get it for her a couple time a year.

11 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again

Noté 4 sur 5 étoiles

Re:room for improvement

Re:
Recent order of a gift card, would have liked a tracking number for the shipping or word that it was shipped. I know a gift card is low on the radar but it is important for the moral of a struggling veteran friend of mine.
Update-
I appreciate the quick reply from Customer Service assurance that issue is being addressed.

14 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you for leaving a review with us. We appreciate the feedback and will pass along your recommendation.

We look forward to serving you again soon and will hope to provide you with a 5 star experience in the future!

Noté 5 sur 5 étoiles

easy to order

easy to order, arrived surprisingly quickly, great products

14 juillet 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

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