Burgers' Smokehouse Avis 

26 569
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

While ordering was very good, delivery was a concern. The order didn't arrive until 9:45 at night and by that time the 2 ice packs had completely thawed and the bacon was not cold. If this is normal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering. Was able to delay shipment until Christmas and save freezer space with thanksgiving coming up. Ordered for years, food is always “country delicious”. Don’t miss the bacon steaks (thi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered several years ago as a gift to a family member and FINALLY ordered for myself. I've been craving country ham, which I cannot find here in California. I'm also looking forward to trying the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy and quick to order. I received my reminder for my Christmas gifts and went to the site, found my gift, made the purchase and scheduled the delivery. Only took maybe 15 minutes. Also prices are... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Boucherie
  4. Fournisseur de produits alimentaires
  5. Transformateur de viande

Écrit par l'entreprise

Our mission is to preserve traditions for genuine food lovers craving real food experiences. Our passion is to share our family's authentically cured and smoked meat and poultry recipes & products, as well as other specialty food items, with all of our loyal customers. We take pride in knowing our products are served with confidence on special occasions, traditional holidays, family gatherings or anytime a meal is shared.

Burgers' Smokehouse

Écrit par l'entreprise

We are committed to serving our customers and giving them an excellent product they can serve to their family.
Here at the Smokehouse, we continue to work hard on keeping the Quality of Products, and should you ever have a problem, we promise prompt, fair and equitable treatment. We've sold Smokehouse meats for over 90 years and know and appreciate the importance of having a satisfied customer!

Free Shipping

Order now and receive Free Shipping!

Order now and receive Free Shipping!
All Prices Include Normal Delivery in the Contiguous U.S. 48 States.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

27 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(26 569)

1 611 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All Good!!

All Good!!! Everything came & looks good.

18 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Noté 4 sur 5 étoiles

Great experience with good food and…

Great experience with good food and service!

16 juin 2026
Avis spontané
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Réponse de Burgers' Smokehouse

We greatly appreciate your review. We hope that next time we can provide you with an experience that is worth 5 stars.

If there is anything we can do to make this happen, please let us know! We look forward to serving you!

Thanks again

Noté 5 sur 5 étoiles

Great Ribs…

The product was on time and the ribs were great.

10 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products, please let us know.

Thanks again!

Noté 5 sur 5 étoiles

Always reliable shipping and tasty…

Always reliable shipping and tasty products.

7 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.

We look forward to serving you!

Thanks again!

Noté 5 sur 5 étoiles

Been with you for over 25 years

Been with you for over 25 years. We can always depend on quality food and service.

5 juin 2026
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Réponse de Burgers' Smokehouse

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again

Noté 5 sur 5 étoiles

IT IS REAL FOOD, WITH A GREAT TASTE. WORTH THE PRICE.

Everything i have ordered has been great. It is also a great gift for dads and moms.

4 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Noté 5 sur 5 étoiles

The aged ham is absolutely delicious!!

The aged ham is absolutely delicious!!! Great service with really fast shipping. The ham was a gift from someone else, and it was so good that I ordered a summer sausage 4-pack. The Ozark recipe is great...have not tried the all-beef yet but I'm sure it will be amazing!

4 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products, please let us know.

Thanks again!

Noté 5 sur 5 étoiles

Excellent Service

Website and magazine do an excellent job portraying all food items. Website is easy to navigate, and customer service is top notch.

I called on a weekend and they not only answered right away, but politely explained I would need to call back Monday. I sent an email just incase and first thing Monday morning before I could even call, they responded to my email.

They really do have a great service all the way around!

11 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.

We look forward to serving you!

Thanks again!

Noté 5 sur 5 étoiles

Quick & Efficient

Ordering was quick and efficient. This gift order was received in record time. The recipients love it.

9 juin 2026
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Réponse de Burgers' Smokehouse

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again

Noté 5 sur 5 étoiles

LOVE EM

I BEEN BUYING THESE FOR SOME YEARS NOW AND THEY ARE AWESOM. WOULD ONLY USE OTHERS IF I COULD NOT GET THESE. THE ONLY THING I WISH IS WHEN I GET THEM THEY ARE ALWAYS WARM AND I ALWAYS HOPE THEY ARE OK I PUT THEM STRAIGHT INTO THE FREEZER.

9 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Noté 5 sur 5 étoiles

The Bacon/Cheddar Burgers were great

The Bacon/Cheddar Burgers were great. Really good flavor, and the Seasoning Packet included was just about right. Cooked up really nice in my cast-iron grill-pan, and will now have to fire up the pellet grill, and try them THAT way. Only concern I have is not about the product, but the shipping method. Would like to see you move towards a more recyclable container, since Styrofoam is not very recyclable. Difficult to get rif of, here in Georgia.

7 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

We will be happy to pass along your recommendation!

Thanks again!

Noté 5 sur 5 étoiles

Great customer service

I had received a package with partially thawed meat, but they reached out to me and it was a shipping issue with UPS not the company. They sent a replacement and apologized. even though technically it was not their fault. I was very happy with their level of customer service. I will continue to order from them.

7 juin 2026
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Réponse de Burgers' Smokehouse

Thank you for taking the time to leave a review with us. We're sorry to hear about the condition of this product. We will have a customer service agent reach out as soon as we can to get this taken care of for you.

We look forward to hearing from you again soon, and hope to provide you with a 5 star experience in the future!

Noté 5 sur 5 étoiles

Shipping was free and speedy

Shipping was free and speedy

8 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.

We look forward to serving you!

Thanks again!

Noté 5 sur 5 étoiles

Fantastic Just what I have been looking…

Fantastic Just what I have been looking for.

8 juin 2026
Avis spontané
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Réponse de Burgers' Smokehouse

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again

Noté 5 sur 5 étoiles

We Love the Bacon!

Easy to use website to find great tasty products!

7 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Noté 5 sur 5 étoiles

Great prducts

Everything

4 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products, please let us know.

Thanks again!

Noté 5 sur 5 étoiles

Tiber

The selection process was and easy. Things went well, I found my items, and it was all over.

2 juin 2026
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Réponse de Burgers' Smokehouse

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.

We look forward to serving you!

Thanks again!

Noté 5 sur 5 étoiles
Logo de Burgers' Smokehouse

Réponse de Burgers' Smokehouse

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.

We are here to serve you so if there is anything else we can help you with, please let us know.

Thanks again

Noté 5 sur 5 étoiles

Another incredible product

Smoked meats that are on a different level. I've tried the other products they offer and quite impressed. Now for the smoked turkey breast. Tastes like smoked meat should taste. Will definitely buy this again.

28 mai 2026
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Réponse de Burgers' Smokehouse

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.

We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.

Thank you and we look forward to serving you!

Noté 1 sur 5 étoiles

It arrived to warm to be safe to eat.

It arrived a few minutes ago and im afraid its too warm. It only had one gel pack. Im afraid its spoiled. I don't feel its safe to eat.

3 juin 2026
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Réponse de Burgers' Smokehouse

Thank you for taking the time to leave a review with us. We appreciate any feedback, and would recommend contacting our service team if you're concerned about the condition of your product(s) upon delivery.

Our service team can be reached at 800-705-2323 or by email at service@smokehouse.com Monday through Friday from 8 AM to 4:30 PM Central Time

We look forward to serving you again soon, and hope to provide you with a 5 star experience in the future!

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