While ordering was very good, delivery was a concern. The order didn't arrive until 9:45 at night and by that time the 2 ice packs had completely thawed and the bacon was not cold. If this is normal... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy ordering. Was able to delay shipment until Christmas and save freezer space with thanksgiving coming up. Ordered for years, food is always “country delicious”. Don’t miss the bacon steaks (thi... Voir plus
L'entreprise a répondu
I ordered several years ago as a gift to a family member and FINALLY ordered for myself. I've been craving country ham, which I cannot find here in California. I'm also looking forward to trying the... Voir plus
L'entreprise a répondu
Easy and quick to order. I received my reminder for my Christmas gifts and went to the site, found my gift, made the purchase and scheduled the delivery. Only took maybe 15 minutes. Also prices are... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de commande de repas en ligne
- aussi dans
- Boucherie
- Fournisseur de produits alimentaires
- Transformateur de viande
Écrit par l'entreprise
Our mission is to preserve traditions for genuine food lovers craving real food experiences. Our passion is to share our family's authentically cured and smoked meat and poultry recipes & products, as well as other specialty food items, with all of our loyal customers. We take pride in knowing our products are served with confidence on special occasions, traditional holidays, family gatherings or anytime a meal is shared.
Burgers' Smokehouse
Écrit par l'entreprise
- We are committed to serving our customers and giving them an excellent product they can serve to their family.
- Here at the Smokehouse, we continue to work hard on keeping the Quality of Products, and should you ever have a problem, we promise prompt, fair and equitable treatment. We've sold Smokehouse meats for over 90 years and know and appreciate the importance of having a satisfied customer!
Free Shipping
Order now and receive Free Shipping!
All Prices Include Normal Delivery in the Contiguous U.S. 48 States.
Coordonnées de contact
32819 Hwy 87, 65018, California, Etats-Unis
- 800-624-5426
- service@smokehouse.com
- smokehouse.com
4,7
Excellent
27 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quality of the product is never in…
Quality of the product is never in doubt, which makes this an excellent choice for family functions.
25 avril 2026
Réponse de Burgers' Smokehouse
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
Réponse de Burgers' Smokehouse
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Love Me Some Ham!
Easy selection on website. Friendly customer service. Quick shipping and delivery- kept very cold, as desired! Beautiful cuts- can't wait to try.
2 mai 2026
Réponse de Burgers' Smokehouse
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Réponse de Burgers' Smokehouse
Thank you for leaving a review with us. We appreciate any feedback, and will look forward to hearing from you again soon.
Review invitations do not expire so you can hold onto them until you've had a chance to receive the order or even utilize the products if you'd prefer. If you'd like to check on the status of an order you can contact our service team at 800-705-2323 or by email at service@smokehouse.com
We hope to provide you with a 5 star experience in the future!
Réponse de Burgers' Smokehouse
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Réponse de Burgers' Smokehouse
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
Réponse de Burgers' Smokehouse
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
I have been purchasing items from…
I have been purchasing items from Burgers Smokehouse for years!!! Same quality and great selection. The flavor of the items is what keeps me a customer!
22 avril 2026
Réponse de Burgers' Smokehouse
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
One package was 2/3 fat and I mean…
One package was 2/3 fat and I mean white fat with not speck of red at all other 4 package were great.
28 avril 2026
Réponse de Burgers' Smokehouse
Thank you for leaving a review with us. We appreciate any feedback, and will look forward to hearing from you again soon!
If you're concerned that a product is in poor condition, please don't hesitate to reach out to our service team at 800-705-2323 or by email at service@smokehouse.com - We'd be happy to help.
We hope to provide you with a 5 star experience in the future!
Great product and the shipping was…
Great product and the shipping was fast. I will continue to purchase from Burgers' Smokehouse
28 avril 2026
Réponse de Burgers' Smokehouse
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Réponse de Burgers' Smokehouse
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
Ordering was easy with fast delivery
Ordering was easy with fast delivery . I really liked that the ham was on sale.
27 avril 2026
Réponse de Burgers' Smokehouse
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Top of the line Burgers!
Me and my family had a great stay at their restaurant and just rating the food I would give this place a 4-star rating but I have to deduct a star because when I went to the bathroom there was no toilet paper. Maybe they were just about to re-stock it I dont know but thats the reason atleast. I'll visit again and most likely change the rating if everything is as good + the paper is there.
13 mars 2026
Avis spontané
Réponse de Burgers' Smokehouse
Thank you for leaving a review with us. We appreciate the feedback, and look forward to serving you again soon!
We hope to provide you with a 5 star experience in the future.
Excellent BBQ
Im always satisfied with their products and delivery service..Top Shelf never disappointed!
24 avril 2026
Réponse de Burgers' Smokehouse
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Réponse de Burgers' Smokehouse
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Sampler was Appreciated
I ordered the Ham Steak sampler. It was fun trying them all. I chose my favorite and will be ordering those in the near future. Packaging, Quality, and Delivery were great.
29 mars 2026
Réponse de Burgers' Smokehouse
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
Réponse de Burgers' Smokehouse
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Everything was great
1 avril 2026
Réponse de Burgers' Smokehouse
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
making good ham
16 avril 2026
Réponse de Burgers' Smokehouse
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Product excellent flavor and texture true to it description
The product I purchased has excellent flavor, and consistent in quality.
This last purchase came thawed, not frozen. I am not sure if it was the delivery service causing a delay but I have experienced the problem of not knowing exactly when I will receive the product. It is just not clear however I do try to time my purchase so I may receive within a week.
8 avril 2026
Réponse de Burgers' Smokehouse
Thank you for taking the time to leave a review with us. We appreciate the feedback, and will look forward to hearing from you again soon!
During warmer months of the year orders are only shipped on Monday, Tuesday and Wednesday to prevent them from being left in a warehouse over a weekend, delaying transit and allowing extra time for the products to thaw or warm. Your order was shipped as scheduled on Monday the 13th and arrived in the expected two days of transit suffering no delays.
If you need an order by a specific date or would like to know when to expect an order you can contact our service team at 800-705-2323 or by email at service@smokehouse.com
We hope to provide you with a 5 star experience in the future!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.