Smooch Wedding Rings Avis 

352
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nick was highly recommended to me after I mentioned that I was looking to buy an engagement ring, and I now completely understand why. He went out of his way on many occasions, arranging call... Voir plus

Noté 5 sur 5 étoiles

Huge thank you to Nicky and Lou for making this part of our wedding experience AMAZING! For going above and beyond there jobs to make us feel so special and delivering our perfect rings. My fussy Husb... Voir plus

Noté 5 sur 5 étoiles

We had a fantastic experience choosing our wedding rings with Nick at Smooch. From the moment he arrived, he made us feel completely at ease and took the time to understand exactly what we were... Voir plus

Noté 5 sur 5 étoiles

I can't say enough about these wonderful people. Approachable, friendly, so helpful and informative. I will be recommending this company to everyone who will listen to me. Thanks so much Alison!

À propos de l'entreprise

  1. Prestataire de mariage

Informations provenant de diverses sources externes

Smooch doesn't have shops - we bring our collection of beautiful wedding rings to your home. Every ring is made to order and guaranteed for life. See our website for more details - www.smoochrings.co.uk


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(352)

42 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you Nick!

Nick helped us on our journey, from engagement rings to wedding rings and his service was top class! The end product from Steve and team at smooch is first class, service, delivery and the rings themselves are great! Have already recommend friends to Nick who have said the same thing! More to come I am sure 😊

14 février 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Dream ring found

After looking at loads of shops, this was exactly what I needed. John helped me figure out which rings would suit my engagement ring best. So glad I went with Smooch

13 février 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

We had a lovely experience with Smooch

We had a lovely experience with Smooch. Nick came to our house at a time that was convenient for us. He brought with him a suitcase full of beautiful rings. There was no ‘sales pressure’ we were able to try on as many rings as we liked, and there was no rush to do this. Myself and my partner found rings we loved and Nick went through the process of what happened next with us. We can’t wait to see our rings when they arrive. It was a beautiful ring buying experience, and all took place in the comfort of our own home. Thank you!

12 février 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 1 sur 5 étoiles

After care twerible

Bought our rings 2020 I think they we but got married in 2021! Been trying to send them back for a clean and do you think you can get hold of people nope!! I’ve tried all platforms to communicate & nothing!!
Don’t offer life time guarantee if you don’t let the previous customers take advantage of this offer don’t offer it! The after care is awful!! Especially when we’ve been enquiring about other rings too!!

18 décembre 2024
Avis spontané
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Réponse de Smooch Wedding Rings

Hi, we are here everyday from 9 am-5pm and answer all emails within an hour or two. We haven't seen your emails I'm afraid and of course we are happy to polish your rings. Please make sure you are emailing sales@smoochrings.co.uk
As of today, we still have not seen a request from you. Please give us your order number or post code so that we can call you and arrange the polishing of your rings. we have still not heard back.

Noté 5 sur 5 étoiles

Classic men’s ring with diamonds

Wanted something a bit special for my wedding ring, and this was perfect. The diamonds add interest without being too much. Really comfortable to wear every day, which was important to me.

1 février 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

HUGELY RECOMMEND

Nick was so helpful and absolutely lovely! Myself & my partner had no idea what kind of wedding rings we wanted but Nick really helped us decide! I loved the fact smooch come to your home and bring all their rings for you to try on (every single one if you wanted). Nick gave us so much of his time! Can’t wait to get our rings!!

17 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

We felt like Nick was a friend we had…

We felt like Nick was a friend we had always had! We are so happy to have found Smooch and choose them for our wedding rings.
Choosing our wedding rings was so lovely and calming. I didn’t feel rushed which lead me to a decision I was happy with. :-)

4 février 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Stunning celtic design

Never thought I’d be this excited about a wedding ring, but here we are. The celtic pattern caught my eye straight away, and it’s even prettier in person. My husband picked the matching one, and we love how they look together.

13 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Abbie & Ben- Chester

Nick was really helpful and made the whole experience fun and relaxed when choosing our wedding rings. My husband to be can find the pressure of picking something in a store overwhelming, so having the home visit was the perfect option. Can’t wait to see the finished products!

4 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Happy with the Smooch appointment

Got my men’s diamond ring, and honestly, the home fitting was such a good idea. Tried on about 20 different styles before finding the perfect one with just the right amount of sparkle. Everything about the process was super smooth and professional.

11 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 4 sur 5 étoiles

Amazing appointment

Was so nervous about choosing an engagement ring but the advisor made it really easy. She helped me understand all about diamond grades and settings without being pushy. Got the perfect ring and my fiancée absolutely loves it.

15 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Amazing

Amazing service they came to my house and we were able to pick our rings and use family gold

14 décembre 2024
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Very happy

I found the whole experience very professional & there was no pressure to purchase the rings. Head office staff were very friendly and answered any questions we had very quickly. We can’t wait for our rings to arrive in July. I would definitely recommend this company

13 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Once again

Once again, an amazing experience at a special moment in our lives. Very friendly and professional. The rings are so beautiful.

16 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 1 sur 5 étoiles

Why is it when smooch gets a bad…

Why is it when smooch gets a bad review, that make out that you are the problem, yes, people do have issues & leave an honest review, but if it doesn't suit their image you get nothing but attitude tenfold back, if the staff worked in the real world & on a face to face bases they would crumble,
LETS SEE WHAT THEY SAY TO THIS REVIEW
Please get your facts right & I WILL NOT remove my review, silly silly company, certainly don't like criticism

11 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

Hi Kerri, we know that this review is linked to that of your partner Mark. It is therefore not a genuine review because you did not purchase from us. All suppliers should be made aware that Mark has given 43 one star reviews and only one good review on Trustpilot. He obviously likes to cause trouble which can be extremely damaging to companies. We would appreciate you removing your review as it is related to an existing review and not a new review. Genuine dissatisfied customers are entitled to give bad reviews of course, but in this case the only complaint was that Mark could not call us as stated previously.

Noté 1 sur 5 étoiles

There's a difference between not being…

There's a difference between not being happy with the service and being abusive, aggressive and intimidating, yes I wasn't happy but definitely no to all other accusations made against me, some companies live in a fairy tale world where if you say BOO they will be offended these are one of those companies who don't like criticism and are offended easily maybe this is why your email only so you can hide.
You learn by your mistakes and yes I've learnt.

13 janvier 2025
Avis spontané
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Réponse de Smooch Wedding Rings

42 1 star reviews, WOW-everyone be aware!!

Noté 5 sur 5 étoiles

Nick was fab!

Nick was very accommodating, made the journey to come and see us, when I found him at the Chester zoo wedding fayre.
He brought the whole selection of rings to our home and nothing was too much trouble. Advising where needed and let us browse at our leisure. Very impressed with the beginning of our smooch journey. We don't get married until 2025 so the services they offer as in after sales I can't comment on but sounds very promising :)

27 décembre 2024
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Fantastic service as usual!

Smooch are an amazing company. This is the second time we have used them. We bought our wedding rings from them back in 2019. I wanted to have my wedding ring made to fit against my engagement ring. They did my design perfectly. So when my husband wanted to give me an eternity ring there was only one place for us to go. Again I asked for Smooch to make the ring the same shape as my wedding ring but slightly tweaking the design. They did exactly what I wanted and the finished ring was perfect and is beautiful. I had to send it back for resizing but this was not a problem and returned to me about 15 days later. We would totally recommend Smooch especially if you have an unusual shaped engagement ring and you want to design a perfectly fitting wedding or eternity ring. Service was fantastic. Thank you, thank you, thank you Smooch!!

15 décembre 2024
Avis spontané
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Réponse de Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Noté 5 sur 5 étoiles

Nick was amazing

Nick was amazing! Super friendly and chatty, he wanted to get to know us before we started which was a really nice touch, didn't just jump straight to bussiness and even got aquainted with our 7 month old labrador, he was very knowledgeable and honest! If something didn't look right or didn't suit and we asked for his opinion then he would tell us and recommend another style, we can't wait to see what the rings look like when we receive the order

10/10

We both can't thank him enough!

Tom and Megan x

29 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

10/10 experience

10/10 experience. We met Nick at a wedding fair and after which, we disscussed Smooch with friends and descovered this is where they got their rings from and Smooch came highly recommended. We arranged an appointment easily, Nick was very friendly and personable, he brought a wide selection of rings and let us brouse and chat without any sales pressure. We have picked exactly what we want, and the additional gifts for the best man and bridesmaids look lovely too, which is a bonus! Everything arrived on 21st December. Rings are perfect! We could not be happier!

4 novembre 2024
Avis spontané

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